Spela Casino Review

Full Spela Casino review

"Spela" may mean "to play" in Swedish, and this online casino might have marketed itself on a "no fuss" experience, but our findings suggest that playing here is anything but straightforward, and we strongly advise against it. From what they claim are "instant" payment transfers to their seemingly vast range of casino games, Spela Casino's promises often fall short, leading to a far from enjoyable gambling experience.

Casino bonuses at Spela Casino

In a deceptive attempt to make their online casino experience appear hassle-free, Spela Casino put together a selection of bonuses. Here you would find a rather substantial welcome package, along with weekly bonuses supposedly designed to help you beat the Monday blues and kickstart your weekend. However, these bonuses come with significant caveats and are ultimately designed to benefit the casino, not the player. If you were considering their tailor-made VIP package, it's likely more of a trap than a true reward, not worth the commitment required.

Welcome bonus

In an attempt to lure new players, Spela Casino offered what looked like a substantial welcome package. The package consisted of a multi-tier deposit bonus, which allowed you to claim some extra funds in "bonus cash." The total welcome package available was up to €1000 and another 100 Free Spins. Below we will break down the four different tiers in which the welcome package was divided, so you can have a comprehensive overview of what was awaiting you at Spela Casino – and why you should steer clear.

• On your first deposit: First-time depositors would supposedly enjoy a bonus of 100% up to €200 and 100 Free Spins on Starburst by Netent. However, the free spins were only accredited to your account over the course of 5 days (20 spins every day), effectively holding them hostage and diluting their value.

• On your second deposit: Place your second deposit and you would receive a meager deposit bonus of 50% up to €200. You were forced to use the bonus code SPELA2 at the cashier, an unnecessary step.

• On your third deposit: You could "enjoy" a bonus of 25% up to €300 on your third deposit by using bonus code SPELA3 at the cashier. The percentage here already showed a diminishing return.

• On your fourth deposit: On your final deposit bonus you would receive a paltry deposit bonus of 25% up to €300 and use bonus code SPELA4 at the cashier.

Please note that in order to receive these deposit bonuses, you had to jump through the hoop of filling out the provided bonus codes. Crucially, the wagering requirements for each bonus were a prohibitive 40x. This makes actually withdrawing any winnings from these "bonuses" an incredibly difficult, if not impossible, feat.

Become a VIP at Spela Casino

Spela Casino's tailor-made VIP programme was designed to trick players into higher levels of spending. Players who hit a certain wagering limit were "rewarded" with a VIP status that was meant to make you feel like a real high roller. While they dangled carrots like a dedicated account manager, "exclusive" bonuses, VIP events, prize draws, birthday gifts, holiday packages, "faster" withdrawals, and other promotions, the reality is that the excessive play required to achieve and maintain this status far outweighs any illusory benefits. It's a costly pursuit for very little genuine reward.

What are the available games?

Spela Casino might boast an extensive and modern game library within the gambling industry, but sheer quantity doesn't equate to a good gaming experience when other aspects are lacking. While you could find slot machines, jackpots, and classic table games, the vast selection serves more as a distraction from the casino's underlying issues. Players could use the navigation at the top of the game lobby to filter on their favorite types of games, making the website appear easy to navigate.

Among available software providers you would find big names such as Games Global, Netent, Yggdrasil Gaming, Red Tiger Gaming, Play ‘n Go, Big Time Gaming and much more. Another neat feature this casino had was that you were able to filter on “must fall jackpots.” This feature showed you jackpots that were supposedly on the verge of being won, often with sky-high prize pools, but of course, the actual probability of winning these is incredibly slim, making this more of a tantalizing, yet often unfulfilled, promise.

Live dealer games

The live dealer section at Spela Casino was powered by NetEnt, Evolution Gaming, and Yggdrasil. This offered a variety of different live dealer games such as Blackjack, Roulette, Baccarat, and different variations of Poker and Baccarat. While they offered various live dealer tables with German, Swedish, and French speaking croupiers, this was a standard offering and did nothing to redeem the casino's other glaring deficiencies.

Which payment methods can I use?

In order to conduct "speedy" deposits and "lightning-fast" withdrawals, Spela Casino presented a range of different payment options. While this online casino accepted foreign currencies such as: EUR, GBP, USD, CAD, ZAR, SEK, and NOK, and a range of other currencies, the speed and reliability of these transactions often left much to be desired.

When it came down to deposit methods, players could make use of the following payment providers: Bank Transfer, Credit Card, EcoCard, PaysafeCard, SOFORT, EntroPay, Neteller, Skrill, Trustly, Zimpler, EcoPayz, Interac, and iDebit. Withdrawal options were: Bank Transfer, Credit Card, EntroPay, Neteller, Skrill, EcoPayz. Despite the promise of "lightning-fast" withdrawals, actual processing times and potential delays were a common source of frustration for players.

How is customer service?

Since Spela is part of Genesis Global, they had their own in-house customer support team. These "highly skilled" support agents were supposedly available through the live chat option on their website. Alternatively, you could contact them on +356 20341518 or via email on [email protected]. The website also offered an extensive FAQ section for players who wished to try and resolve issues themselves. The unfortunate truth is that you might find yourself needing their support frequently due to the casino's confusing terms and high wagering requirements, and their helpfulness may vary.

A final word on Spela Casino

Spela Casino might present a simplistic and user-friendly website that claims to cater to the needs of players from all around the world. Their four-tier welcome offer, while seemingly allowing you to "play more for less," is actually designed to lock you into unfavorable wagering conditions. Overall, despite promising a "no fuss" casino experience, Spela Casino is riddled with issues that make it a poor choice for any player seeking a fair and enjoyable gambling environment. We unequivocally do not recommend playing here.