EnergyCasino Review Canada 2024

All the Bonuses We Discovered at EnergyCasino

We found some of the best promotions, with many recurring offers and holiday bonuses available. Canadians will find all the active offers on the promotions page and can also see any current tournaments. Note that although EnergyCasino accepts Canadian dollars, some bonuses are listed in euros.

What’s the Welcome Bonus at EnergyCasino?

New players can grab one of two welcome offers, depending on what types of games they prefer to play. The regular welcome bonus is a 100% bonus of up to $300 and up to 300 free spins on Book of Dead. 

You must make a $20 deposit to claim it and choose the welcome bonus from the list of possible offers when depositing. However, the number of free spins you get depends on your deposit:

• $20 - $99: 50 free spins

• $100 - $199: 100 free spins

• $200 - $249: 200 free spins

• $250+: 300 Free spins

You must wager the deposit and bonus funds 30x within 15 days, while the free spins winnings cap at $100 and have 35x wagering requirements.

Live Casino Welcome Offer

For new players who prefer live casino games, we found another welcome offer. This one gives you 25% cashback of up to €250 on the net losses you make when wagering on Evolution’s live dealer games during your first day at the casino. 

You must play at least 50 rounds to become eligible for this offer, and the minimum wager allowed is €5. However, the cashback has no wagering requirements, so you can immediately withdraw it.

Weekly Bonus 

The casino has a weekly recurring reload bonus, which usually gives you an offer like a 50% bonus of up to €50 and 20 free spins. These offers can slightly change and are available on different games each week, sometimes even claimable up to two times a week. Usually, these bonuses have a max winnings cap and wagering requirements that start at 15x.

Game of the Week

The Game of the Week bonus allows players to win 2x EnergyPoints (EP) on the eligible game. This recurring bonus also has a different game each week and gives you 40% of your stake as EnergyPoints. It means if you wager €10, you get four EPs, and if you wager €100, you get 40 EPs.

EnergyCasino’s Excellent Loyalty Program

The loyalty program works on a points-based system, with players able to redeem the EnergyPoints they earn in the EnergyShop. You get one EP for every €5 (or currency equivalent) you wager on any casino game. 

However, while slots generate EPs on a 20% of your bet rate, Deuces Wild, table games, live casino titles, and Video Poker have a 1% generation rate.

You must have a minimum of 200 EPs to convert it to cash, and 100 EPs equals €1. However, you can also use your EPs to claim bonuses in the EnergyShop, such as free or super-free spins on specific games.

Signing Up at EnergyCasino

We found the signup process quick and painless, with only five steps to complete it.

1. Press the yellow “register” button to start singing up at EnergyCasino

2. Add your email, choose a password, and accept the terms and conditions

3. Complete your details like name, birthdate, address, and mobile number

4. Once you press Next, it requires a verification code sent by email

5. Open your emails, type the email’s verification code into the provided box, and start playing

The Casino Game Selection

Over 6,000 are available, ensuring Canadian players can choose whatever they’re in the mood for. We were particularly impressed with the filter page, which allows players to filter by provider, game type, and game features. Players can choose their favourite games by pressing the small heart icon, and they can switch between demo and real money mode while in-game.

Thousands of Slots at EnergyCasino

More than 5,600 slots will keep you occupied at EnergyCasino. These titles range from the globally popular Book of Dead, Gates of Olympus, and Starburst to an exciting range of new games like Eye of the Panda, Book of Titans, and Spooky Carnival. 

Over 60 providers list slots on this site, with famous software providers like NetEnt, Play’n GO, Games Global, Big Time Gaming, and more available. We don’t doubt that players in Canada will have a wild time browsing the various options.

EnergyCasino’s Table Games Selection

The dedicated section for table games is available through the left sidebar and the “More” button in the header, but you can only filter the games to show poker, blackjack, and baccarat games. However, to find online roulette titles, you have to search “roulette” for all the available games to pop up. 

Options like Multifire Roulette, ReDeal Blackjack, Magic Baccarat, and more game variants are available to keep you occupied. However, the fun doesn’t end there, as you can also try your hand at Dragon Tiger, Sic Bo, Three Cards, and more fun titles.

Exciting Live Casino Games at EnergyCasino

Providers like Evolution, LiveG24, Pragmatic Play Live, and Quik deliver hundreds of live titles for players who love the thrill of real dealers. Over 600 titles are available, and players can try out game shows like Crazy Time, Deal or No Deal, or stick with the classics. 

Besides the classic titles of roulette, blackjack, poker, and baccarat, there are also exciting variations available. These variations range from Red Door Roulette and Lightning Blackjack to Texas Hold ’em Bonus Poker and Prosperity Tree Baccarat Live.

Is Sports Betting Available at EnergyCasino?

Unfortunately, players won’t be able to place sports bets at EnergyCasino. However, if you’re looking for a reliable sportsbook, then try one of the top Canadian casinos, Legzo Casino, with its excellent sportsbook and hundreds of betting opportunities.

Our Player Experience at EnergyCasino

We had an exceptional time at EnergyCasino, mainly due to its user-friendly interface. Players in Canada can easily access the promotions, games, bonus terms, overall terms and conditions, and any other information they need. 

Further, game guides are available in the footer to help new players, and the game filters make it easy to find any title you’re looking for. Further, desktop players can install the desktop applications, which creates a shortcut to the casino’s gambling platform.

Playing EnergyCasino Games on a Phone

Mobile players are in luck since two mobile apps are available for iOS and Android players. However, these apps are only available for download via the casino’s website and not on the App or Google Play Stores. Still, you can gain quick access to the site with the apps, or you can use the mobile website, which is just as user-friendly as the desktop one.

The primary navigation header shifts to the bottom of your screen on mobile, but the collapsible sidebar is still available, and a shortcut to installing the mobile app is present at the top of your screen. Overall, we’re happy with the mobile offering, as it won’t lose out to the desktop one.

Depositing and Withdrawing at EnergyCasino

Multiple payment methods are available, ranging from e-wallets and prepaid cards like Neosurf, MiFinity, Sticpay, MuchBetter, Neteller, Skrill and Jeton, AstroPay, ecoPayz, and Paysafecard. However, you can also use Interac, Visa, Mastercard, or CashtoCode to deposit. The minimum deposit ranges between $10 and $25 based on your deposit method.

However, of these methods, only Interact, Bank Transfer, and MuchBetter are available for withdrawals. The minimum withdrawal is $30, while the maximum daily withdrawal is €5,000 or equivalent. While you get the first withdrawal of the week for free, any further withdrawals will incur a €5 or equivalent fee, though deposits have no charges.

Processing and Payout Speed

Generally, the operator can take up to three days to process your withdrawal, which falls within the expected timeframe in this industry. Depending on your withdrawal method, you can receive your payout in a further one to five days.

How We Experienced Customer Support at EnergyCasino

A comprehensive FAQ and support section is available, with various categories such as Bonuses, Casino, Technical, and more available to search for answers. Besides the FAQ, there’s a support phone line, email, postal address, and live chat. 

However, when writing this review, the phone lines were temporarily unavailable. Further, the live chat is only available between 9 am and 12 am CET Monday to Friday and 1 pm to 9 pm CET Saturdays and Sundays.

📧 Email	[email protected]
📞 Phone Helpline	+48 22 125 5116 / +44 20 808 958 87
💬 Live Chat	Yes
✉️ Contact Form	No
❓ FAQs	Yes

+48 22 125 5116How Trustworthy is EnergyCasino?

EnergyCasino has been around since 2013, making it one of the longest-standing brands in the industry. Probe Investments Limited operates the site, and generally, it has a good reputation with online sites, players, and other brands. Further, its partner program, Energy.Partners, has been shortlisted various times in award ceremonies such as Global Gaming and A Awards.

Areas We Found Where EnergyCasino Can Improve

While this operator is an exceptional one with many excellent features, there are some aspects we think it could improve on. We would like a filter option for roulette games to make it easier to access those titles. Further, we believe 24/7 support is ideal, and we hope the phone lines become available soon.

EnergyCasino’s iGaming Licence

EnergyCasino holds a Malta Gaming Authority (MGA) licence No. MGA/B2C/224/2012, issued in 2018.

EnergyCasino’s Safety

The operator ensures players can secure their accounts using two-factor authentication, which links to the mobile number or email they provided. Further, SSL encryption and other security measures protect the platform and players’ data.

Players in Canada can also use various responsible gambling tools to help control their spending and time at the casino. These tools range from deposit, wager, and loss limits to session times, cool-off periods, and self-exclusion options.

Would We Play at EnergyCasino?

We thoroughly enjoyed testing and exploring this site, with exciting features around every corner or casino page. While there are some aspects it could improve on, these ultimately don’t take away that much from your experience at the casino. 

Over 6,000 games, multiple promotions, various payment methods, and Energy Rewards all make EnergyCasino a worthwhile option.