Review

Casino Cruise

Last updated: 30-07-2020
  • ca

    Accepts players from CA

  • nz

    Accepts players from NZ

  • wo

    Accepts players from WO

  • eu

    Accepts players from EU

Casino Cruise Bonus:

200 Free Spins + €1000 Welcome Bonus

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The ocean-themed Casino Cruise welcomes you with an exclusive welcome offer straight after your registration. Sign up today and board the Cruise for the best rewards! Casino Cruise has many games on offer which can lead to JACKPOT wins. Do you want to find out more? Click on show more to read the full casino review or claim the exclusive bonus offer.

Casino Rank

Overall
  • Trust and Fairness 100/100
  • Games 80/100
  • Bonuses 80/100
  • Customer Support 80/100

OVERVIEW

Looking for a top-notch, customer service focused, online casino? Then welcome aboard the Casino Cruise experience. On offer are over 1,300 games from top casino game vendors such as Microgaming, NetEnt, NextGen Gaming and Play’n Go. While you enjoy world-class games you are supported by casino staff specially trained in Europe.

Casino Cruise ReviewIn a world where there are hundreds of online casino providers vying for your attention, it is refreshing to happen upon a top sight that offers you something different by way of playing environment. Casino Cruise site is designed to make you feel that you are on an ocean cruise. This sort of environment does well to settle the senses and relax your nerves so that you can enjoy the full array of entertainment on offer to you. Owned by Genesis Global Limited, this casino ‘travels’ to different countries to make sure that all of its players are kept happy. The friendly casino ensures a smooth transition across cultures, to unite the world with one purpose – to win!

At Casino Cruise, you can expect a large number of quality casino games, with new games being added frequently. Their main goal is to make your journey at the casino as comfortable as possible through first-class hospitality and courtesy. When playing on this safe and secure online casino site you’ll constantly have the best bonus rewards and tons of entertainment options to look forward to.


CASINO CRUISE BONUS

Casino Cruise ensures that hospitality is offered from the top draw by making you feel at home from the first deposit. There are a number of promotions to keep you entertained throughout each month. Each bonus is designed to maximise your gambling experience by increasing your credits and extending your playtime. The welcome package is a combined bonus that offers you a maximum of €1,000 + 200 free spins over the course of 4 separate deposits. The free spins are played at a maximum of 20 spins per day over the course of 10 consecutive days.

  • Deposit 1: Deposit Match of 100% up to €200 + 200 free spins;
  • Deposit 2: Deposit Match of 50% up to €200;
  • Deposit 3: Deposit Match of 25% up to €300;
  • Deposit 4: Deposit Match of 25% up to €300.


HOW TO CLAIM THESE BONUSES?

Casino Cruise BonusesTo claim the first bonus from the welcome offer you can head to the cashier and select the Bonus from the dropdown box. When you want to claim bonus 2 to 4 make sure you enter the required bonus code when at the cashier. You must make a minimum deposit of €10 to qualify for the welcome offer. All four welcome bonuses have to be wagered 40 times before any winnings can be withdrawn. At Casino Cruise, you’re always guaranteed to have a bonus reward or promotion to look forward to. The casino runs daily, weekly and monthly promotions to ensure all players have a little extra to play with at all times.

With their Monthly Splash Bonus, you can claim 2 additional deposit bonuses per month. Each of these bonuses offers you a 50% Deposit Match up to €100. For Live Casino players, there is also an exclusive Live Casino welcome offer which can be taken advantage of if you prefer it over the regular welcome. This bonus offer is only valid on your first deposit and it offers 100% Deposit Match up to €100.

Like all top casinos, Casino Cruise offers its very own loyalty rewards program, putting money back in the player’s pocket. Every bet that you place earns you points, which can eventually be exchanged for cash. For every €20 you spend on wagers, you will earn 1 point. Every 100 points are equal to €1. You can redeem your points for cash once you have accumulated 1,000 points, which will pay you €100.


CASINO CRUISE BONUS CODE

To play at Casino Cruise, no bonus code is required. To collect the bonus for this online casino, register a free gaming account. Signing up is really fast and you'll be able to take advantage of this casino's bonuses in no time. You will get the Casino Cruise bonus code automatically by clicking on "visit" at the top of this review.


HOW TO REGISTER ON CASINO CRUISE

Registering at Casino Cruise is very simple and takes a few minutes. Recommended for those who can't stand long and tedious casinos registration forms. Once all the steps have been completed your account will be ready and you can start playing the many games available at Casino Cruise. 

  1. Click on "VISIT" to redirect to Casino Cruise;
  2. In the registration screen enter your personal details;
  3. Keep your ID card next to you;
  4. Enter a valid email because you will need to confirm the account.
  5. Head to the cashier to claim your welcome bonus package.

AVAILABLE GAMES

The games offered at a casino are one of the most important criteria when choosing a top online casino operator to play. Fortunately, Casino Cruise offers a healthy spread of over 1300 games from iconic game provider studios, such as Net Entertainment, Microgaming, Play‘n Go, NYX, Quickspin, Evolution Gaming, Yggdrasil, and others. This ensures that the quality of each game is of a high level.

Casino Cruise Casino GamesWhen visiting the casino homepage you’ll find that all games have been divided into separate categories to ease your gambling experience. The categories include New Games, Popular Games, Live Casino, Video Slots, Jackpot Games, Roulette Games, Table Games, Must Fall Jackpots and Classis Slots. In their extensive list of online casino games, you will find a variety of online slots to choose from. These include games such as Video Slots, Vegas Slots, Classic Slots, and Jackpot Slots. Some of the most popular games currently available at Casino Cruise includes Vikings Go Berzerk, Rainbow Jackpots and Legacy of Dead.

Apart from the long list of online slots, there is Video Poker, this 5-card virtual poker game offers Jacks or Better, Deuces Wild, and Joker Poker. Any valid poker hand wins cash prizes. Card and table game players will be happy to know there is a number of Blackjack, Roulette, and Poker and Baccarat variants to choose from. While the Roulette Games have their own separate category you can find all other card and table games in the Table Games section.


LIVE CASINO

NetEnt and Evolution Gaming partner to bring you a full array of Live and immersive casino games entertainment. Real dealers host Roulette, Blackjack, Baccarat, Dream Catcher, and more, for your enjoyment. All live casino games are streamed from a live studio and games can be viewed from different camera angles to enhance the experience. The live dealers are professionally trained and always ready to strike up a conversation. With these live casino games at Casino Cruise, you’ll get the real gaming experience from the comfort of your own home.


SPORTSBOOK

Every online casino has a different game offering available which means you won’t always find everything at the same casino. If you’re a sports fanatic looking to place bets on the latest sports events and games then Casino Cruise might not be for you. While this online casino has over 1,300 games on offer they currently have no sportsbook available. If you want to take part in sports betting you’ll have to play at casinos such as EnergyCasino or Betway Casino that has a sportsbook.

MOBILE CASINO

Casino Cruise Mobile CasinosAside from being able to play all of the games from your desktop computer, there is a dedicated Mobile Casino that offers the games to you in instant browser format. Casino Cruise is all about player convenience no matter where you wish to play from.

This is why it has dedicated a lot of time and effort to ensure all players can enjoy an advanced mobile experience. The thrilling mobile casino enables you to play over 500 of the best games from anywhere at any time. The mobile casino site can be accessed from all mobile devices.


PAYMENT METHODS

A successful casino ensures that its customers can always make the choice for what suits them best. Casino Cruise services many different countries, which make it vital that it supports a number of different payment methods for customer convenience. This casino offers a variety of payment methods for deposits including Visa, MasterCard, EasyEFT, Maestro, Skrill, Neteller, Boku, EcoPayz, Trustly, PayPal and MuchBetter. All of the banking methods offered at Casino Cruise are PCI compliant.

There are no deposits fees charged when making a deposit and all deposits are processed instantly. The payment options available for deposits and withdrawals will vary based on your region. There is a minimum transaction limit of £10 and a maximum transaction cap of £5,000.


WITHDRAWAL SPEED

When it is time to make your first withdrawal at Casino Cruise you’ll notice that the number of withdrawal options might vary slightly from the deposit options. Casino Cruise only opts to make the best and most secure methods available to players. Withdrawals can, however, be made via the most popular payment methods such as Visa, MasterCard, Skrill, Neteller, ecoPayz, MuchBetter, Trustly and PayPal. Once a withdrawal request is received it will first be reviewed and then put through an approval process. From there it can take anything between 1 to 3 working days for the funds to reach your accounts. E-wallets generally award instant pay-outs where other payment options take longer.

CUSTOMER SUPPORT

Modelled on the Cruise Industry, Casino Cruise boasts with one of the highest staff to guest ratios of all casinos, ensuring that your queries or complaints are dealt with in record time. All staff are European citizens, chosen because of their winning attitudes and diverse expertise in the gambling business.

If you cannot find a solution to a query or problem by looking through the casino site’s FAQ section, then you can them on their support@casinocruise.com or complaints@casinocruise.com email addresses. Alternatively, you can call the customer care line in Malta on 00356 2778226.


TRUSTWORTHINESS OF CASINO CRUISE

Casino Cruise Payment MethodsCasino Cruise is an impressive online casino that was established only in 2014. The casino is owned and operated by Genesis Global Ltd and rarely receives any customer complaints. The casino has dedicated itself to complete transparency sharing all player complaints. Among their top priorities is to always ensure players needs are taken care of.

While Casino Cruise is still considered to be a fairly new online casino in the industry they have managed to establish themselves as a trustworthy and reputable brand. Whenever complaints arise the casino makes an effort to rectify the problem as soon as possible. Over the past few years, there have been some complaints with the biggest issues being the waiting time regarding the processing period of withdrawals.


CASINO CRUISE LICENSE

Casino Cruise holds two of the best licenses in the game, namely: the Malta Gaming Authority License and the UK Gambling Commission License. These two regulatory bodies present the very benchmark of the industry and ensure that the casino adheres to strict regulations. As a regulated casino, you can expect Fair Gaming, Protection for Vulnerable Players, Problem gambling tools and protocols, High-Level SSL encrypted security, Audited Software and Customer Recourse at Casino Cruise. Playing at a casino with this sort of approval should put you at ease. Now you can simply relax and enjoy the entertainment.

The company behind this brand is Genesis Global Limited, company registration number C65325 at registered address 28, GB Buildings, Level 3, Watar Street, Ta’ Xbiex, XBX 1301, Malta. Genesis Global Limited is licensed and regulated by the Malta Gaming Authority with licence number MGA/B2C/314/2015. Here you can find the address of Casino Cruise:



PROBLEMS WITH CASINO CRUISE?

Even the top-rated online casinos will run into a few hiccups as history has proven that perfection is impossible to reach. Casino Cruise goes the extra mile to give players the very best gaming experience.

That being said, there have been a number of complaints regarding the casino. It can be said that Casino Cruise has managed to remain fairly stable with only one big issue to deal with. As per the Withdrawal Speed section, there is a Review and Acceptance process of all withdrawals. Before any withdrawal can be processed they need to go through this process. The majority of player complaints are regarding this process as it can take quite a long time. For some players the waiting period has been longer than 6 days. While this is a big annoyance it is clearly stated on their website and alternatively is something that they can fix. Overall the majority of players enjoy playing at the casino thanks to the wide range of games and bonus promotions.


FINAL THOUGHTS

The only logical conclusion for this review is that this casino offers a great gaming environment with first-class servicing, games provision, and security. If you are seeking a getaway from the mundane, simply login to this casino and pretend that you are on a retreat on the high seas, far away from every stress and worry. Be sure to make use of the stunning promotional bonuses to give you the edge from the start. Start playing at Casino Cruise and take advantage of thrilling offers such as the Welcome Package to increase your game time.

FAQ

If you still have questions about Casino Cruise, check out our readers’ FAQS below!


IS CASINO CRUISE SAFE TO PLAY?

Casino Cruise always goes the extra mile to ensure that players have the best possible gaming experience. As a licensed and regulated online casino, it complies with strict rules and provides a safe and fair gambling environment.


WHICH ARE THE PAYMENT METHODS AVAILABLE?

Casino Cruise offers a wide number of payment methods which can be used to deposit and withdraw from your account. The number of payment methods may vary based on your region. Some of the top payment methods available include Visa, MasterCard, Skrill, Neteller and PayPal.


ARE THERE ANY BONUSES AVAILABLE?

While aboard the Casino Cruise ship you’ll constantly get to enjoy top of the range bonuses and promotions. It all starts with a welcome offer divided over your first four deposits. From there you can enjoy daily, weekly and monthly promotions including loyalty rewards.

Casino Cruise player reviews
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  • _. September 13, 2017

    STAY AWAY from Casino Cruise... problems with corruption and are basically a seriously suspected rogue site under Casino Cruise... they received an email for self exclusion on Casino Cruise on 24th April 2017, did not act on it and then took advantage of the person 3 months later by letting them gamble, not adhering to their self exclusion policy. They even admitted on livechat that they received the Self Exclusion Email in April... and did nothing about it!!!!!!!. Evidence is currently being collected for Department of Justice and Equality that regulate sites and we are trying very hard to get this site verified as a ROGUE SITE, as well as contacting all sites online and Internet Crime. Please look for any other reviews online about problems Casino Cruise Group before ever playing here or their sister sites. They will not bar you, as advertised with their self exclusion policies on their site and will take advantage of players. We are at present working to get them removed from operating in Ireland.

  • Jtalen. May 08, 2016

    Stay away from this casino. They use sneaky tactics to not cash out your winnings. They find something to not pay your winnings: You pay with moneybookers or skrill? You don't get payed. Bet more then 6 euro? Don't get payed.. be warned!!

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