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138 Casino review

138 Casino review

138 Casino was owned by Fesuge Limited and was founded in 2012. The casino was once known for providing lots of popular video slots like Monkey Love, Amazon Adventure and Aladdin’s Legacy. It received moderately favorable reviews on large review platforms. It supported English and Chinese for players in the United Kingdom, Ireland, China and Japan. However, as of May 2025, the operator permanently closed and is no longer available to players.

Casino Rating
21+ | Affiliate Disclosure

How was your experience with 138 Casino?

Quick facts

Payout -
MIN DEPOSIT -
MIN WITHDRAWAL -
GAME AMOUNT -
VIP PROGRAM No
Banking options
Licenses
138 Casino review Ask anything about 138 Casino

Alternatives to 138 Casino

Things we like

No deposit bonus for 50 free spins available to every new member

Instant withdrawals when using Neteller, Skrill and PayPal

Things we don't like

Restricted in many countries, including the United States, Canada, New Zealand and most European countries

No crypto or prepaid card payment methods available

  • Casino Details
  • Support Details
  • Payment Details
Website www.138.com
Games 100
Licence Isle of Man (IOMGSC)
Languages
  • English, Chinese, Japanese
Owner FESUGE Limited
Launched 2012
Bonus
  • 25 Free Spins
Games
  • Video Slots, Classic Slots, Fruit Machines, Jackpot Slots, Vegas Slots
Expert verdict
Casino Rating: 0/10

Fesuge Limited, a subsidiary of Sun City Gaming, operated 138 Casino. After the site opened in 2012, 138 Casino consistently rose in popularity and started collecting an impressive selection of video slots. The general consensus was relatively positive, with users complimenting fast withdrawals and great experiences with customer support. The site eventually closed in May 2025 following a regulatory investigation and substantial fines from the UKGC. While many players were fans of 138 Casino, a significant number of users commented that similar casinos can be found elsewhere.

Did 138 Casino offer a welcome bonus?

Players at 138 Casino could previously enjoy a welcome bonus of 100% up to €100 and 100 free spins. 138 Casino operated with promo codes to activate the bonuses, so once players had entered this into their account, the welcome bonus was ready to use. 

With a match bonus and free spins, players were getting the best of both worlds. 

What were the terms & conditions of this bonus?

The straightforward and user-friendly terms and conditions were a big positive for the previous 138 Casino users, especially when it came to bonuses. Here is what we know about the bonus terms and conditions:

  • 35x wagering requirements

  • 30 days to reach wagering requirements

  • Bonus only available in the United Kingdom, Ireland, Singapore and Asia 

Despite the bonus having many country restrictions, the 35x wagering requirements were bang in the middle of the industry standard and the time frame being 30 days made it difficult, but not impossible to complete. 

Confusion over bonus codes

As each bonus on the site required a promo code, players reported confusion about which current, active code to use.

Other bonuses that were offered

Aside from the welcome bonus, these were the other bonuses available:

Bonus TypeOfferWageringMin Deposit Time Frame
No deposit bonus10 free spins for new users40xN/AN/A
Cashback10% weekly cashbackN/A€10weekly 
Loyalty rewardsPoints available for every betVaries depending on bonusVaries depending on promotionVaries depending on promotion
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Where was 138 Casino available?

Before its closure in 2023, 138 Casino was available in the following countries:

  • United Kingdom

  • Ireland

  • China

  • Japan

Restricted countries

The list of restricted countries for 138 Casino was quite extensive, being one of the significant drawbacks of the site. Here are some of the major territories where the casino was restricted:

  • Spain

  • United States

  • Australia

  • Netherlands

  • Italy

How safe & trustworthy was 138 Casino?

While it operated as an active casino site, 138 Casino was operating under two key licensors: the United Kingdom Gaming Commission and the Isle of Man Gambling Supervision Commission. The site was operated by Fesuge Limited, whose parent company was Sun City Gaming, which was a large iGaming operator at the time. 

When it was an active casino, the site was safe, as it had legitimate regulators, such as the UKGC. However, some players complained about delayed payments despite the promise of instant withdrawals. 

Safety and security 

138 Casino had the required software to ensure that players were kept as safe as possible while playing on the site.

The site utilised SSL encryption and firewall technology to safeguard personal user data while users were playing on the site. 

The games were also audited for fairness and transparency by TST. Unfortunately, 138 Casino never published the full audit certificate but there was enough evidence to infer that the games had been checked for fairness. 

KYC and withdrawals 

138 Casino had the required KYC verification processes in place before any players could make withdrawals. This included uploading the following documentation:

  • Photo identification (passport or driving license)

  • Proof of address (utility bill or bank statement issued within the last 90 days)

The verification process would usually take up to 24 hours but once the player was verified, they were able to start processing their withdrawals. It seems that a lot of players had no issues with withdrawal times, but were instead left confused with vague, inconsistent information when looking at withdrawal methods and timeframes. 

What other players & reviewers said

The reviews for 138 Casino show mixed opinions, but considering the site had been operating for over eight years, there is a notable lack of reviews. Here is what players had to say about the site:

“Great games, fair payouts. Super fast withdrawal and no problems. Friendly helpful customer service. All round great casino just how it should be.”

“Excellent microgamming, personal favorite of mine. Good communication with knowledgeable staff who do a proper job and are very courteous. PAYMENTS are very swift. I withdrew at 11pm and it was processed within 2 hours. Back to card takes 2 plus days but that is the bank not 138, they are as quick as one could reasonably expect.”

Games at 138 Casino

With only around 500 games available, 138 Casino wasn’t the go-to casino for offering the most casino games. The main game category that was showcased at 138 Casino was video slots, including Game of Thrones-inspired slots, Monkey Love, Amazon Adventure and Aladdin’s Legacy. 

138 Casino was known for its selection of table games, including blackjack, baccarat, craps and roulette. Users did mention a minor gripe with there only being four video poker games, despite Microgaming (one of the leading providers at 138 Casino) having plenty of games available. The four available options were Jacks or Better, All-American Poker, Deuces Wild, and Joker Poker.

138 Casino also provided live casino games, in the form of blackjack, baccarat or roulette. Users commended the professional hosts and high-quality, 4K streams. 

Game providers

138 Casino had 21 game providers on their site before it closed, with one of the main featured additions to the games lobby being Microgaming. Players could experience games from Pragmatic Play, Red Tiger Gaming, Quickfire, Big Time Gaming and Triple Edge Studios.

RTP transparency

The Return to Player (RTP) information was not accessible for users at 138 Casino, meaning players would have to look for this information on game reviews. There is limited information available on whether players considered the RTP fair at 138 Casino; however, the available game statistics indicate that the average RTP was around 95%-98%, which is about average. 

Available payment methods

Here is a list of the payment methods you would have found on 138 Casino. 

MethodFeesMin Deposit Payout time
Visa DebitNo fees€100-3 days
MastercardNo fees€100-3 days
SkrillNo fees€10Up to 24 hours
NetellerNo fees€10Up to 24 hours
PayPalNo fees€10Up to 24 hours
Bank TransferNo fees€501-5 days
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E-wallets had the fastest withdrawals

At the time, e-wallets offered the fastest withdrawals, often even receiving the money instantly. This was one of the main pros that previous customers referred to when discussing 138 Casino.

Mobile and user experience

138 Casino offered a mobile app to its iOS and Android users, which sought to provide an all-in-one casino and sportsbook experience. User reviews are generally positive when discussing the app, with comments highlighting the sleek and user-friendly interface.

All features from the desktop application are supported in the app, with the online casino still prioritising an easy-to-navigate place for users to play. The site had push notifications for offers and promotions, ensuring players weren’t missing out. 

Customer support at 138 Casino

138 Casino offered two modes of customer support: live chat and email. Their live chat was available 24/7, offered a hybrid blend of AI-generated responses or real-life agents and was located on the right-hand side of the site in an easy-to-find location. There were complaints that 138 Casino only offered its customer services in English and Chinese, but apart from this, the reviews were positive.

ChannelAvailabilityResponse Time
💬 Live Chat24/7Respond within 5 minutes
📧 Email24/7Up to 24 hours
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Responsible gambling tools

These were the responsible gambling tools at 138 Casino:

  • Self-exclusion - remove yourself from playing either temporarily (for one week, one month or one year) or permanently. 

  • Deposit limits - set a maximum limit on the amount you can deposit on the site over a specified period.

  • Session limits - keep track of time while you play by setting a maximum limit for how long you’re allowed to play for.

  • Loss limits - set a limit for how much you are willing to lose before you end your gameplay. 

  • Time out - similar to self-exclusion, but used for shorter periods of time (up to 24 hours).

Compared to other online casinos, 138 Casino offered a solid selection of responsible gambling tools for existing customers. Players were encouraged to reach out to customer support for advice and guidance, as this was the primary method for activating the tools on their accounts.

138 Casino Compared to other casinos

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Frequently asked questions (FAQs) about 138 Casino

Did 138 Casino accept crypto as a payment method?

No, 138 Casino did not accept crypto as a payment method. The available payment methods were debit/credit cards and e-wallets. 

Did 138 Casino offer instant withdrawals?

Yes, Skrill, Neteller and PayPal are all payment methods at 138 Casino that offer instant withdrawals.

What languages were available in 138 Casino?

The available languages at 138 Casino were English and Chinese.

Did 138 Casino offer a no-deposit bonus?

Yes, 138 Casino offered a no-deposit bonus consisting of 10 free spins for all new users. 

Giuseppe Faraone - CasinoTopsOnline

Giuseppe Faraone

Content Resources Lead

467 Articles
Giuseppe Faraone is the Content Resources Lead at CasinoTopsOnline. He creates the guidelines, tools, and documentation our writers use to keep content accurate and consistent across all markets.He has over 10 years of experience in the iGaming industry and writes much of our content himself, including casino reviews, bonuses, and guides. He’s also the author of The Untold Story of Online Gambling, published in 2022.
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