ZenCasino Review
Since 2015

ZenCasino Review

PAYOUT Up to 6hrs
ZenCasino does not accept players from United States

ZenCasino Rating

8.5 /10 Summary
  • 8.6 Trust and Fairness
  • 8.4 Games
  • 8.6 Bonuses
  • 8.6 Payout Speed
  • 8.5 Customer Support

Banking Options at ZenCasino

Pros and Cons
  • Several Bonuses Offered
  • Fast & Efficient Support
  • Many Game Providers
  • Easy to Use
  • High Playthrough Requirements
  • Weak VIP Program
  • Casino Details
  • Support Details
  • Payment Details
Website www.zencasino.com
Games 1500+
Licence Curaçao (CGCB)
  • English
  • Swedish
  • Finnish
  • Spanish
  • Chinese
  • French
  • Polish
  • Turkish
  • Norwegian
  • Croatian
  • Romanian
  • Russian
  • Italian
  • Czech
Owner RR Investment N.V.
Launched Since 2015
Contact support@zencasino.com
Live Chat Yes
  • Email support
  • 24/7 Live Chat
Withdrawal Time Up to 6hrs
Min. Deposit € 15
Max Withdrawal € 5000
  • EUR
  • RUB
  • USD
  • GBP
  • SEK
  • MLD
  • KZT
  • PLN
  • NOK

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Players looking for a simple yet feature-filled online casino can find lots to enjoy at ZenCasino. The site has a massive catalogue of games across a wide variety of game types that cater to many different player preferences. Promotions on the site are plentiful, with even the welcome offer providing an impressive four separate bonuses. There are also regular tournaments for competitive players to enter.

ZenCasino Bonus

The staggering number of bonuses is one of Zencasino8’s best features, providing regular rewards for both new and returning players. Everyone can claim daily rewards thanks to the Bonus Calendar, and the weekly tournaments let users compete for massive prizes.

The Welcome Bonus (EU/India/New Zealand/South Africa)

The full Zencasino8 welcome bonus is available in India, South Africa, New Zealand, and most EU countries, with a few exceptions, like Germany. It consists of four bonuses spread across your first four deposits. Once you’ve made your first deposit of at least €15, you can claim a 100% bonus of up to €200 along with 100 free spins to use on Playson games. 

Your second deposit will get you a 50% bonus of up to €200, this time requiring a minimum deposit of €20. This offer includes a further 100 free spins, and the bonus can only be used on games provided by Quickspin.

The third welcome offer features a 25% deposit bonus of up to €600 to use with Betsoft games. You can claim the final part of the welcome bonus with your fourth deposit, earning a 25% bonus of up to €1,000 for Microgaming titles. Both of these offers have a minimum deposit amount of €20.

Each part of the promotion features a 50x wagering requirement and expires after three days if not used.

The Welcome Bonus (Australia/Germany)

Players from Australia and Germany won’t be able to access the second part of the welcome offer, although they can still claim the first, third, and fourth deposit bonuses. This includes the 100% first deposit bonus of up to €200 with 100 free spins for Playson games. The 25% third deposit bonus of up to €600 for Betsoft games and the fourth deposit bonus of up to €1,000 for Microgaming titles are also available.

ZenCasino Bonus Code

No bonus codes are needed to claim any of the offers at ZenCasino. Once you’ve created and logged into your account, you’ll be able to verify your identity by providing a handful of documents. After this is complete, simply visit the promotions page and select the bonus you want in order to view its requirements and make a deposit.

bonus box background 100% up to €200 + 100 FS Get bonus!

VIP Programme

You can enjoy free benefits just from playing your favourite games with ZenCasino’s Loyalty Programme. As you bet, the site tracks your total bet turnover, which determines your loyalty level. There are eight levels to earn by increasing your bet turnover. Each one introduces new rewards and perks, such as decreased withdrawal times. This program is available to everyone and is a fantastic way to earn regular bonuses in the background while they play.

In addition, all players get access to wager-required free betting rounds and no wagering free betting rounds. There are also a host of extra VIP member bonuses and promotions to discover based on your level.

Levels Withdrawal Times Account Inactivity Limit Cashback Bonus
1Up to 6 hrs N/A 10%  for losses over €500
2 Up to 5 hrs
10%  for losses over €500
3 Up to 5 hrs
10%  for losses over €500
4 Up to 4 hrs
10%  for losses over €500
5 Up to 4 hrs
10%  for losses over €500
6 Up to 3 hrs
10%  for losses over €500
7 Up to 2 hrs
Level lost if play is inactive for 1 month10%  for losses over €500
8 Up to 1 hr
Level lost if play is inactive for 2 months
10%  for losses over €500

Development of ZenCasino

ZenCasino is an online casino established in 2017, meaning the site is a relatively new player in the online gambling scene. The site is one of three licensed casinos owned and operated by RR INVESTMENTS N.V.


ZenCasino users can access an impressive variety of games covering all the most popular types, from slots and table games to live dealer games and scratch cards. You can filter for the game type you’re looking for in the games lobby or search for titles from a specific software supplier. The site has games from 44 trusted studios, including big names like iSoftBet, Evolution Gaming, and Red Tiger.


Slots are by far the most prominent game types available at ZenCasino, with many featuring a demo mode where you can try out a game for free. The site features thousands of slots to enjoy, including fan-favourite titles like Wolf Fang and Wild Bounty. Jackpot slots are available if you’re looking for a huge win, along with Megaways games with exciting reel-modifiers. You can safely enjoy games from a wide range of trusted software suppliers, including industry leaders like NetEnt and Play’n GO. 

Tables Games

One of the most impressive features of ZenCasino is the staggering number of table game variants. Classic table games like blackjack, roulette, and poker are all available in many different versions with unique rules and side bets. For example, there are a whopping 90 different types of blackjack. 

Scratch Cards

The scratch cards collection at ZenCasino is quite small but still offers a decent selection of games. There are 16 scratch games to choose from, including titles like Patrick’s Pick and Paint Scratch.

Live Casino

One of ZenCasino’s best features is the large live dealers section that features 96 live games, including everything from craps and sic bo to roulette and poker. This dedicated section features games from world-renowned studios like Evolution Gaming, letting you play your favourite games online with other players in real-time.

Live Blackjack

Blackjack is one of the most represented live games, with variants like Blitz Blackjack and Blackjack Quartz. The huge variety allows everyone to find a version of blackjack to enjoy, whether you’re looking for side-bets or want fast-paced gameplay.

Live Roulette

Roulette fans have loads of titles to pick from when searching for live roulette games at ZenCasino. Some of the more popular game variants include First Person Roulette for extra immersion and the fast-paced Speed Roulette.

Live Baccarat

While there are only a handful of live baccarat games, the professional live dealers and stunning studios still provide the feeling of a physical casino. Whether you just enjoy the classic game or are seeking the thrills of Speed Baccarat, ZenCasino has something for everyone.


ZenCasino is strictly an online casino and doesn’t offer sports betting. Instead, the site focuses on providing a vast selection of quality casino games.

Zencasino8 for Mobile Devices

While ZenCasino doesn’t offer a mobile app, you can still access all the site features on the go using the mobile version. Simply search for ZenCasino in your phone’s browser to play games, make deposits and withdrawals, and claim bonuses wherever you are.

Payment Methods Available on ZenCasino

The range of deposit and withdrawal options covers an impressive variety of payment types, such as cards, e-wallets, and cryptocurrencies. Everyone can find a convenient payment method to make their gaming experience a breeze.

Deposits at ZenCasino have a minimum of €15 and a maximum of €100,000. Keep in mind that if you deposit using a card, you will also need to withdraw by card. There are 13 deposit methods, including:

  • VISA;
  • MasterCard;
  • Maestro;
  • Neteller;
  • Skrill;
  • Sofort;
  • RunPay;
  • PerfectMoney;
  • XMLGold;
  • BitCoin;
  • LiteCoin;
  • Ecoin.eu;
  • Bank Transfer.

Withdrawals can incur a commission fee if you want to withdraw funds that you have deposited and not wagered. You’ll need to bet an amount equal to 100% of your last deposit on slots, or 300% on live dealer games, if you want to avoid any fees. 

You can withdraw up to €10,000 per month, €5,000 per week, or €2,000 per day. Nine withdrawal methods are available, including:

  • Bank Transfer;
  • Visa;
  • MasterCard;
  • Neteller;
  • Skrill;
  • PerfectMoney;
  • RunPay;
  • Ecoin.eu vouchers;
  • XMLGold.

Withdrawal Speed

Reviewing and approving your withdrawal request can take up to six hours by default, although you can enjoy faster withdrawals depending on your Loyalty Program level. Users at levels two and three will receive their withdrawals within five hours, while level four and five users are paid out within four hours. The time period is further reduced to three hours at level six, two hours at level seven, and one hour at level eight.

Customer Support

If you have a ZenCasino account, you can access 24-hour support by creating a ticket detailing your issue. You can also get in contact via email at support@zencasino.com. Unfortunately, these are the only ways to contact the site’s support team, as there are no options for phone or live chat.

Trustworthiness of ZenCasino

ZenCasino uses 128-bit SSL Digital Encryption to secure your personal and financial details. This advanced security system encrypts all transactions between you and the casino, making it difficult for criminals to intercept and steal your data. Credit and debit cards are also protected using the most up-to-date firewalls.

ZenCasino License

ZenCasino is licensed through its parent company, RR Investments N.V., with gaming license No. 8048/JAZ2015-046. RR Investments N.V. is registered under the laws of Curacao with registration No. 137866 at Heelsumstraat 51 E-Commerce Park, P.O. Box 423, Curacao. The company also holds a gaming license from AntillePhone N.V.

Problems with ZenCasino

The most noticeable issue with ZenCasino is the lack of ways to contact customer support. Live chat is a standard feature on many online casinos, and its addition would make solving issues much faster. The site also doesn’t offer phone support, which could inconvenience some users.

Withdrawal fees can also be a problem for many players, although they can be avoided by only depositing amounts that you know you will bet in full. New users will also have to wait longer for withdrawals than other players who have reached a higher loyalty level.

What‘s hot?

Accepts crypto, massive game library, daily bonus calendar

Final Thoughts

ZenCasino has most of the essential features needed to make it an excellent casino for those who want a straightforward gaming experience. The site has thousands of games from a variety of quality software studios. Slots fans in particular will enjoy the massive collection of slots, along with the free spins included in the impressive welcome bonus.

Thanks to the various payment methods, banking is a breeze, although potential withdrawal fees could turn away some users. There are also a few missing support options, such as live chat and a phone number. Aside from these issues, everything else about the site is fantastic, especially its security. The use of advanced encryption and firewalls gives you peace of mind when enjoying your favourite games.

ZenCasino FAQs

Are games at ZenCasino offered in demo mode?

Yes, you can try out all slots and table games for free through the demo mode. Live dealer games don’t have this option as they are played in real-time.

Is there a VIP program at ZenCasino?

Yes, the ZenCasino loyalty program has eight levels. Each level grants a host of benefits and bonuses including faster withdrawal times.

Is ZenCasino safe to play? 

Yes, the site utilizes 128-bit SSL Digital Encryption that secures all transactions from unwarranted access. Deposits made via card are further protected by the latest firewalls.

Robin Storm
Robin Storm verified symbol Author (8 Years of Experience)
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Always on the lookout for the best online casinos and their latest offerings, Robin works hard to make gambling fun and worry-free for all the players. His years of experience working in the industry provides. If he’s not trying out new casinos and playing slots, Robin enjoys testing new recipes and listening to the latest hits. He is very passionate about being able to play casino games in a relaxed and fun way and he is enthusiastic to share in his articles on how to play at casinos and avoid all the hassle.
More about this author

Reviewed by Julia Attard, Senior Author

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