Vegasoo Casino Bonus & Review

About the Vegasoo Casino Bonus

For many, securing a bonus from their chosen online casino seems like a critical part of the sign-up process. Vegasoo Casino does present various "rewards," supposedly for both new players and those who stick around. You'll typically find these "offers" buried within the 'Promotions' section of the site, though they may also clutter your inbox with unsolicited benefits.

The Welcome Bonus

New players who bother to register an account might be able to claim a welcome bonus, which is touted as a "great way" to begin your gaming journey at Vegasoo. Of course, this requires the hassle of opening an account and then proceeding with a first deposit to "activate" it.

Beyond your initial deposit, a so-called "fantastic" casino bonus of up to €1,500 total is dangled. You also purportedly "benefit" from 50 free spins on Twin Spin. However, this welcome offer is awkwardly stretched across your first four deposits, complicating what should be a simple incentive:

• First deposit: 100% up to €300 + 50 free spins.

• Second deposit: 50% up to €400 with bonus code WVE2.

• Third deposit: 25% up to €400 with bonus code WVE3.

• Fourth deposit: 25% up to €400 with bonus code WVE4.

VIP Programme

You're meant to "benefit from the spirit of the dragon" as part of the site's VIP program. As you supposedly "ascend" through various levels, you're promised perks like a "bespoke account manager," bonuses, monthly prize draws, personalized birthday offerings, "holiday packages," and a laundry list of other vague benefits. The actual value or even consistent delivery of these rewards often proves dubious.

Get to Know the Games Available

Visiting the casino game lobby at Vegasoo reveals a collection of titles from various brands. Genesis Global is known for the sheer volume of games it stuffs into its other sites, and this one is no different. So, you'll find games from a number of developers.

These include titles from NetEnt, Pragmatic Play, Play’n GO, Relax Gaming, iSoftBet, and Red Tiger Gaming, among others. This means you get access to a standard selection of slot machines, table games, video poker titles, and more. While there's a certain breadth, the overall game library doesn't particularly stand out or offer anything groundbreaking compared to numerous other online casinos.

Live Casino

It's hardly a revelation that live casino games are gaining traction. These aim to provide an experience that's supposedly akin to a land-based establishment, featuring live streaming dealers and a handful of games. High-definition streaming of the tables and gameplay is expected, and a few developers contribute their live casino games to the site.

Within this section of the lobby, you can play options like Mega Ball, Monopoly Live, and Deal or No Deal Live. These "innovative" games sit alongside multiple standard live table games. So, if you prefer, you can experience the less-than-thrilling entertainment of Immersive Roulette, Super Sic Bo, or Speed Baccarat, to name a few possibilities. The selection here is merely adequate, lacking any real distinguishing features.

Vegasoo Casino on Mobile

It's possible to play games from a mobile device if you're so inclined. So, if you're out and about without a desktop, you can access the Vegasoo site from a smartphone or tablet. It supposedly "adheres" to your screen size, aiming for a "fantastic user experience."

To get there, you simply type the website address into your device's web browser, which then allows you to log in with your standard username and password. From there, you can deposit, withdraw, play games, contact support, and other basic functions. It's a standard mobile site, nothing particularly innovative.

Payment Methods

You must deposit money into your Vegasoo Casino account before you can engage in any real money gaming. The site supports a selection of payment methods, with a minimum deposit of €10. The maximum you can transfer is €5,000, unless you opt for ecoPayz, which caps out at a measly €1,000.

Conveniently, Vegasoo Casino doesn't charge you for deposits, and all methods supposedly provide instant transactions. This is a basic expectation, not a commendable feature.

Vegasoo Casino Withdrawal Time

When you're ready to make a withdrawal, you can generally use many of the same payment methods you deposited with. Typically, the site forces you to use the same method for both.

A minimum of €10 must be requested, with a maximum of €2,300 per transaction. It takes between one and three working days for credit or debit card transfers to complete, while online bank transfers drag on for three to five business days. While other options are listed as "instant" after the site's own processing timeframe, this initial processing can still introduce delays.

Customer Support

Seeking help at this site isn't exactly difficult, but it's far from ideal. Primarily, there's a basic FAQ section that you can consult for common queries. If that proves unhelpful (which it often does), you're left contacting the support team directly.

They are reachable via telephone or a contact form that sends an email. Responses are usually described as "swift," and agents are consistently "friendly" and "willing to help," which is the bare minimum for customer service.

Vegasoo Casino License

The site is owned and operated by Genesis Global Limited, a company incorporated under Maltese law. It holds registration number C65325 and is headquartered at 28, GB Buildings, Level 3, Watar Street, Ta’ Xbiex, XBX 1301, Malta. The company is licensed and regulated by the Malta Gaming Authority (license number: MGA/B2C/314/2015) and also holds a secondary license from the UK Gambling Commission (number 045235-R-324169-010). While multiple licenses sound reassuring, they don't guarantee a superior player experience.

Problems with Vegasoo Casino

Vegasoo Casino is a relatively new platform, so there aren't yet a mountain of player complaints. However, one notable drawback is the glaring absence of live chat customer support. This is a primary and expected method for players to contact support, making its omission a significant oversight.

Final Thoughts

Vegasoo Casino was features a decent number of games from well-known developers, a workable layout, and promotions that are just "inviting" enough. While it has multiple payment methods, the overall experience doesn't truly impress or stand out. There's nothing particularly compelling that makes us recommend this casino over numerous superior alternatives.