Top Rated United Kingdom Casino Sites uk

Last Update: September 2021
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  • Easy registration
  • Live Casino
  • Player's Choice

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Visa MasterCard ecoPayz Neteller Skrill Trustly Astropay CashtoCode


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  • 24/7 Support
  • Easy registration
  • Editor's choice

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Visa MasterCard CashtoCode ecoPayz Euteller GiroPay Instadebit Interac
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  • sports & live betting
  • Jackpot slots
  • Easy registration

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Visa MasterCard Paypal Bank Transfer
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  • Live Casino
  • Jackpot slots
  • Fast payouts

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Visa MasterCard Neteller Skrill Trustly Bank Transfer Credit / Debit Cards Revolut
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Top Features

  • Jackpot slots
  • Top Bonus
  • Easy registration

Payment Methods

Maestro Visa MasterCard Credit / Debit Cards Neteller Paysafecard EntroPay Skrill

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  • Editor's choice
  • VIP
  • Easy registration

Payment Methods

Klarna Visa MasterCard Credit / Debit Cards Sofort Skrill Neteller Trustly
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  • Tax Free
  • 24/7 Support
  • Easy registration

Payment Methods

Visa Maestro MasterCard Paysafecard Skrill Neteller Bank Transfer Trustly
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Top Features

  • Easy registration
  • Fast payouts
  • Jackpot slots

Payment Methods

MasterCard Neteller Paysafecard Visa EntroPay Neosurf Trustly Skrill


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Top Features

  • 24/7 Support
  • Easy registration
  • Live Casino

Payment Methods

Visa MasterCard Neteller Paysafecard Skrill Trustly Revolut American Express
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Top Features

  • Highroller
  • Top Bonus
  • 24/7 Support

Payment Methods

Visa MasterCard Neteller Skrill Trustly Paysafecard Credit / Debit Cards Revolut
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Top Features

  • Highroller
  • 24/7 Support
  • Classic slots

Payment Methods

Visa MasterCard Maestro Skrill Neteller Paysafecard Paypal Trustly
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Top Features

  • No Wagering
  • All Winnings Paid in Cash
  • Super Fast Withdrawals

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Visa MasterCard Paypal PayByPhone
Voodoo Dreams
Mr Play
William Hill
Skol Casino
Jonny Jackpot
Hello Casino
BGO Casino
STS Casino
Genting Bet
Plaza Royal
Grand Ivy
BetVictor Casino
LV BET Casino
Griffon Casino
PokerStars Casino
Spin Casino
Casino Gods
Kassu Casino
Hyper Casino
Slotty Vegas Casino
Vegas Luck
Chilli Casino
Hippodrome Casino
Vegas Hero
Paddy Power
Shadow Bet
Slots Magic
All British Casino

Why Should UK Players Play at Online Casinos

Our top 10 online casinos for UK players have been carefully selected, as every punter has their own wants and needs and might look for a casino with specific features, such as VIP programmes, mobile-friendliness or fast payouts.

Our listed online casinos have been through a rigorous internal vetting process. Our casino rankings are based on thorough play-testing, including deposit & withdrawal processes and timelines. You can read more about our process here, but these are the things we will cover in more detail in our full information roundup below:

  1. Regulated: We only accept online casinos approved and licenced by the UK Gambling Commission;
  2. Superior customer experience: We present you with the very best in terms of gameplay, service and withdrawal processing;
  3. Game selection: The United Kingdom has a rich gambling history and therefore any best online casino to play has to offer a variety of online casino games;
  4. Deposit options: Any bonus must provide you with a trusted deposit option to ensure you can manage your deposits and withdraw your cashouts;
  5. Fast cashouts and withdrawals: We only recommend casino sites with proven track records of speedy payouts – no matter how large the win.
  • Highest winning rate
  • Dozens of withdrawal methods
  • Best casino bonuses offered
  • Not available worldwide

Best UK Online Casinos Ranked

Newest UK Online Casinos

With the newest online casinos appearing frequently, many of which offer online casino options in the UK, it can be hard to sort the wheat from the chaff. We list the newest casinos specifying their bonuses and welcome offers, many casino payments options, and their licence with the UKGC.

Best Ranked Casinos in the UK Insights

There are many online casinos in the UK, but not all of them are the best of the best. Here are the top insights on the best-rated UK casinos, reviewed by our team of in-house experts. Click on the link below each of them to read our review.

#1 888 Casino - 200% up to £500 + £88 Free Play

New players at 888Casino are welcomed with a huge 200% match bonus up to the value of £500, plus an extra £88! All this just for signing up and making your first deposit! 888 Casino's bonuses are always stellar, and they have a huge range of games available to players.

  • Payment methods accepted: Ecopayz, MasterCard, Neteller, Paypal, PostePay, Visa, Trustly, Skrill, Astropay, WebMoney, Yandex Money, iDebit, Apple Pay, Interac;
  • Win rate: 97.68%;
  • Support: Live Chat, email.

Read the 888 casino review.

#2 Mr Vegas Casino - Up to £200

New players at Mr Vegas are welcomed with a deposit bonus of up to £200. A minimum deposit of £10 is required to claim the bonus which will be paid out in increments of 10%.

  • Payment methods accepted: Visa, Mastercard, CashtoCode, ecoPayz, Euteller, GiroPay;
  • Win rate: 96.40%;
  • Support: Live Chat, email.

Read the Mr Vegas casino review.

#3 Mr Q Casino - Up to 70 Bonus Spins

New players at Mr Q Casino will get 70 Bonus Spins on Fishin Frenzy Jackpot King upon making their first deposit. Mr Q Casino's welcome offer doesn't carry any wagering requirements so whatever you win is yours to keep!

  • Payment methods accepted: Visa, MasterCard, PayPal, Pay by Mobile;
  • Win rate: 98.22%;
  • Support: Help Portal.

Read the Mr Q casino review.

#4 Dream Vegas Casino - Up to £400 + 50 Bonus Spins

Dream Vegas Casino welcomes its new players with a generous welcome offer of a 100% deposit match bonus up to £400 and 50 Bonus Spins which can be used on preselected NetEnt games.

  • Payment methods accepted: Visa, Mastercard, Paysafecard,  Neteller, Skrill, Interac;
  • Win rate: 97.34%;
  • Support: Live Chat.

Read the Dream Vegas casino review.

#5 10Bet - 100% up to £100 + 25 Bonus Spins

New players at 10Bet Casino are welcomed with a 100% deposit match bonus of up to £100 and 25 Bonus Spins. 10Bet Casino hosts over 400 game titles including a wide variety of slots, table games and live casino games. There is also a sports betting section as well as a virtual sports area where you can place bets on RNG managed games.

  • Payment methods accepted: Visa, Mastercard, Maestro, Paysafecard, Bank Transfer, Neteller, Skrill, Much Better;
  • Win rate: 97.83%;
  • Support: Live Chat, Email, Phone.

Read the 10Bet casino review.

#6 Jackpot Village Casino - 100% up to £500 + 50 Bonus Spins

When you register and make your first deposit with Jackpot Village, you'll be treated to a super welcome bonus of a 100% match up to £500, doubling your money. You'll also be given your 50 bonus spins when you make this first deposit. After that, Jackpot Village has a few more great bonuses when you make your second and third deposits.

  • Payment methods accepted: Visa, MasterCard, Skrill, Neteller, Bank Transfer;
  • Win rate: 96.20%;
  • Support: Live Chat, email.

Read the Jackpot Village casino review.

#7 CasiGo - Up to 825 Bonus Spins

As soon as you join and deposit at CasiGo, you'll be the lucky recipient of their welcome bonus, a whopping 825 Bonus Spins, giving you a great opportunity to play on some of the best slots in the top online casinos in UK!

  • Payment methods accepted: Visa, MasterCard, Trustly, Paypal, Skrill, Paysafecard, Neteller, Sofort, Bank Transfer;
  • Win rate: 97.15%;
  • Support: Live chat.

Read the CasiGo casino review.

#8 VideoSlots Casino - 100% up to £200 + 11 Bonus Spins

Registering and depositing with VideoSlots gets you a great double your money offer! Simply deposit according to the minimum requirements, and you will get your initial deposit doubled, up to the value of £200. You'll also receive a neat and tidy 11 free bonus spins as soon as you make your first deposit, letting you give Starburst by NetEnt a run!

  • Payment methods accepted: Visa, MasterCard, Ecopayz, Klarna, Skrill, Zimpler, Trustly, Interac, Neosurf, Siru, Paysafecard, Neteller;
  • Win rate: 97.28%;
  • Support: Live Chat, Email, Phone.

Read the VideoSlots casino review.

#9 LeoVegas Casino - Up to £100 + 20 Bonus Spins

LeoVegas doesn't skimp on benefits for new players, with their welcome bonus offers to provide £100 in a matching bonus when they make their first deposit. They also have further offered to match your next deposits. For the bonus spins, these are a no deposit bonus with absolutely nothing needing to be done by you except register!

  • Payment methods accepted: Visa, Mastercard, Paypal, Apple Pay, Trustly, Neteller, Skrill, Much better;
  • Win rate: 97.63%;
  • Support: Live Chat, email.
  • Terms: Full T&Cs apply. Free spins - no deposit required & new players only. Claim within 3 days of registration & 3 day expiry. Free spins worth £0.10 each on Book of Dead, winnings paid as cash. Deposit offers available across any two deposits. Both expire 7 days after registration & have 7 days to wager once claimed. Deposit £10, £25 or £50+ & wager 35x for a cash reward. Only cash stakes qualify & wagering contributions vary. 5 free spins on Book of Dead with each qualifying deposit, 3 day expiry. 18+

Read the LeoVegas casino review.

#10 Winwindsor - Up to 500 Bonus Spins

When you register with Winwindsor, you'll be given a bonus that's out of this world, you will receive up to 500 bonus spins to start playing!

  • Payment methods accepted: Visa, Neteller, MasterCard, Skrill;
  • Win rate: 96.58%;
  • Support: Email.

Read the Winwindsor casino review.

The Benefits of Gambling Exclusively at UK Online Casinos With Real Money

Nowadays, there are some benefits to playing a UK licensed online casino. Due to strict regulations by the local regulator, UK casino sites are held up to a very high standard when offering their services. For example:

  • The Gambling Commission ensures that players have trusted, financially stable, and crime-free casinos to play at;
  • All online casinos sites in the UK adhere to strict codes of conduct ensuring all player complaints are responded to as a matter of law;
  • Financial regulations require player and business funds to be separated, this ensures all player withdrawals are paid in full;
  • All regulated online casinos adhere to and abide by the ruling of the UK Court of Law;
  • Each and every regulated casino is required to ensure your confidential information is secure and untouchable by third parties.

As a result, your gambling experience at a casino will be secure, fun, and you don't have to worry that it might not be run well.

The Benefits of Gambling Exclusively at UK Online Casinos With Real Money

Top Online Casinos in UK Bonuses

Pay special attention to sites that offer special UK casino bonuses, including no deposit bonuses, along with tournaments, special promotions and progressive jackpots. Many top online casino sites offer a variety of different bet limits too, for players who love high rolling on their favourite games.

We've covered a number of potential bonuses for local players, including bonus spins, free cash casino bonuses, and even a combo of these - among others. If you want to use some bonus spins to play, you can get the best gameplay with minimal risk, and no deposit bonuses are great for this too.

UK Casinos With No Deposit Bonuses

No deposit bonuses in the UK are some of the best – as the bonus money and your own money is always separate, and you are always told when you are playing with bonus funds. As bonus funds often have a rollover requirement, this is super useful for keeping track of your play.

Ranking Casino Free Bonus Win Rate
#1 Genting Bet Casino
£5 97.48%
#2 Grosvernor Casino £10 98.24%
#3 888 Casino
£88 96.68%
#4 William Hill Casino
£15 97.24%
#5 Jackpot City Casino
£5 97.39%

Looking for which casinos offer the best no deposit bonuses? Find the best-rated no deposit bonuses on sites. Welcome bonuses in casinos also offer a great deal for new players who register with the casino, giving them a freebie just for joining. You can check out our full reviews, the best casino sites, and full explainers for all of the casino sites UK bonuses on our pages below.

What is The UKGC and How Does it Work?

The UK Gambling Commission, or UKGC, is the licencing body responsible for regulating all gambling industry entities in Great Britain, including Northern Ireland. They ensure that casinos follow the rules laid out in the law, and that gambling is fair, safe, and fun. 

They ensure that the UK casinos sites meet a number of standards before they can be considered eligible for UK licencing, including needing to fulfil conditions such as making terms and conditions for bonuses be visible on-page, bonuses all needing to be “lifeline” bonuses and more.

Once casinos meet this threshold, they must maintain it to keep their licence over time. The regulations in place by the Commission are strict and for good reason – they want all gambling to be safe and secure. As a resident of the United Kingdom, you find yourself in the fortunate position of living in a country that has well-regulated online gambling.

As a punter, this offers you great peace of mind as only licensed online casinos can offer their services to local players. In any instance where there should be a dispute in terms of winnings, payments or even general queries, the Gambling Commission is the one to regulate it.

The Gambling Commission is one of the most respected regulatory bodies in the casino sphere and casino players should rest assured that their safety and security are always a priority to the regulator.

UK Gambling Commission Guarantee

When playing at an UKGC-licensed online casino, players are guaranteed a safe and secure gambling experience. But how exactly do they make sure to uphold this guarantee? Here are the things to watch out for:

  • UKGC logo with license link: The footer of each UK-licensed casino should display the official logo of the regulator and the registration number of their Remote Gambling licence, with a valid link towards the official licence registration page;
  • Licensed gambling activities: When viewing the licence registration, you will find the “Licensed Activities” section. This displays all the gambling solutions the online casino is allowed to offer. If the online casino offers any other service not specified on the licence registration, one can report this to the Commission;
  • Terms and conditions: Online casinos must allow players to access a Terms and Conditions page whenever viewing a bonus as well as in general on the site. Should the Terms and Conditions be updated, the player is to be notified of the changes well in advance;
  • Responsible gambling: The online casino site must provide the player with tools that help them stay in control of their gambling behaviour. This must include deposit limits, session limits and a self-exclusion option;
  • Game rules: Every casino game provided on the website, whether slot machines or live dealer games, must display the rules of the game and the RTP% (Return to Player Percentage) where applicable;
  • Terms and conditions of casino bonuses: Every promotion or bonus offered by online casinos must clearly display the terms and conditions before the player can opt-in;
  • Protection of customer funds: The online casino must have SSL encryption implemented on the website, and offer banking options through reputable third-party payment providers;
  • Professional customer service: Every player must have access to a customer service helpline or live chat in order to resolve any disputes, complaints or questions they might have in a timely manner.

Please keep in mind that the regulator does not resolve disputes or complaints one might file with the online casino itself. Should you have a complaint regarding money or otherwise, players are advised to take this up with the casino they are registered at.

Top UK Casinos with Gambling Commission Guarantee

Games Available at UK Casinos

Games at online casinos are plentiful, varied, and produce brilliant results for players looking for a fun time. We've expanded more on the types of British casino games available below; find the top UK casinos offering these games.

Best UK Casinos for Slots

Whether you’re after classic fruit machines or something with a bit more of a wow factor, you can find online slots for real money at just about any online casino. You can give them a spin and, by reading our reviews, maybe even benefit from some awesome bonuses, too!

Ranking Casino Online Slots Win Rate
#1 Betway Casino 150 97.39%
#2 Bwin Casino 80 97.22%
#3 Unibet Casino 230 97.33%
#4 Bet365 Casino 70 95.10%
#5 Betfair Casino 140 97.03%

With plenty to pick from, it’s no wonder that UK players love to play slots. With huge wins available, and plenty of fun, players can take advantage of the bonus spins and bonuses on offer and play some classics.

Slots are available from some of the biggest developers in the industry, including Play ‘n Go, Microgaming, Red Tiger, and plenty more. Ranging from classic fruit machine slots to modern video slots that have tons of extra features, as well as Megaways slots that promise huge prizes, there’s something for everyone.

Want to get started playing slots at an online casino? Check out our top-rated UK slots and pick which one you think will fit the bill!

Best UK Casinos for Bingo, Slingo, and Keno

Corners, line… house – bingo! This hugely popular game is a staple for many, and it’s only improved since making the leap online. Bingo halls aren’t needed for a good time, with plenty of bingo options available on the best online casinos.

Slingo, Bingo’s slot-inspired cousin is a staple on many online casino sites, too. The reel adds to the excitement of filling out the card and gets you all the bells and whistles of slots but with the bingo gameplay, you know and love.

Keno is a mashup of lottery and bingo combines calling the numbers with the multipliers of the lottery, making for some big wins. Whether you want to play online bingo in the UK or just give keno a try, check out some of the best casinos offering these great games.

Ranking Casino Keno Games Win Rate
#1 PlayFrank Casino 25 92.14%
#2 Party Casino
18 96.35%
#3 888 Casino
32 97.34%
#4 Betvictor Casino
16 97.24%
#5 10 Bet Casino
10 97.83%

Best Live Dealer UK Casino Sites

Sometimes, although online casinos are fantastic, sometimes you just want to capture the experience of being at a real-life casino. Thankfully, online casinos provide this with their live casino options!

Live casino games provide an experience unlike any other, with real people working as the dealers in a game experience just like the real thing. You can make your plays in real-time and even talk to the dealer.

UK casino players love the UK live casino games such as blackjack and roulette. When playing at casinos online, many players are after the look at the feel of a real-life casino. So when you play at an online casino with a live dealer, you'll enjoy all the casino perks of dealing with a real person!

Ranking Casino Live Tables Win Rate
#1 888 Casino 30 97.68%
#2 45 96.03%
#3 Rizk Casino 20 96.68%
#4 William Hill Casino 42 97.24%
#5 Betway Casino 18 97.39%

Best UK Casinos for Roulette

Fancy spinning the wheel on the world’s most popular casino table game? Whether betting on black, red, or your lucky number, it’s one of the best-known names in the UK for a reason. With one spin you can hit it big, so why not give it a try? There is a huge variety of roulette games in online casinos, whether you’re interested in a video version of the live game.

Ranking Casino Roulette Tables Win Rate
#1 Mr Vegas Casino
10 96.40%
#2 Mr Q Casino
8 98.22%
#3 Dream Vegas Casino
12 97.34%
#4 William Hill Casino 10 97.24%
#5 10 Bet Casino
6 97.83%

Finding the Best British Casino Promos

Pay special attention to sites that offer special UK casino bonuses;– including no deposit bonuses – along with tournaments, special promotions and progressive jackpots. Many top online casino sites offer a variety of different bet limits too for players who love high rolling on their favourite games. Here are the steps to find the best British casino promos:

  1. Come and check this page on a weekly basis to find the new casinos;
  2. Scroll the list to find a casino you never played in;
  3. Create a free account and make a deposit to receive the promo;
  4. Enjoy your UK casino bonus and good luck.

Top EU Casinos that Accept UK Players

For gamers in the UK who want to play at the best online casino Europe, you will find that many of them are able to cater to most European players. Boasting some of the best European gambling licenses, these EU casinos offer services to UK casino players on the same great site.

They will often offer the option to play casino games with pounds or euros, depending on your preference. You can benefit from the best casino welcome bonuses, game selection, and customer support in English, with some of these bonuses specifically tailored for you.

Top EU Casinos that Accept UK Players

Choosing the Best Online Casino UK

We know that customer service is a key factor in determining whether a casino deserves to be labelled the best UK online casino or not. We recommend casinos that have a proven track record of speedy and attentive service, coupled with several layers of support such as email, telephone, and most importantly 24/7 live chat!

Before making a deposit, remember to check the online casino's player policy. Not all online casinos accept players from all regions of the world, so it's absolutely vital that the online casino you select accepts players in your country.

Top online casinos are a huge draw for British residents in particular, as the UK's HM Revenue & Customs division does not tax casino winnings.

When it comes down to the availability of online casinos that accept UK players, there are plenty of them. But the very best casino bonuses for UK-based players can of course only be found at local online casinos. These top online casinos usually only accept British residents as players, catering fully to their needs and interests.

Payment Methods for Top UK Casino Sites

There are plenty of payment methods that UK players can use to get started playing by topping up their bankroll. You can opt for debit cards, prepaid cards like MasterCard Vanilla or Paysafecard and even e-wallets. As of 2020, credit cards are banned from being used for gambling activities by the Gambling Commission.

Whether you are looking for casino sites UK with Zimpler, hoping to pay with Skrill, or want to see what other options are available for you, check out some of the best options below.

  • Online Casinos With Apple Pay

    Online casinos are adopting new payment methods at an increasingly rapid pace. The fast advancement of mobile technologies has increased the demand from players all over the world for faster, more secure online gaming payment methods. One of the most secure methods to make an appearance in the last decade is Apple Pay, with many online casinos now adopting this payment technology.

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  • Online Casinos With Google Pay

    While many people will be aware of payment methods like credit cards and bank transfers, Google Pay is a newer method to fund an account, using your mobile account. Fortunately, if you would like to know more about the online platforms accepting Google Pay as a form of depositing, we’re right here for you. In the few years that it has been made available at online casinos, it has grown in popularity with players. So what makes Google Pay a great option for casino users?

    Read more
  • Online Casinos With Zimpler

    Modern, fast and reliable; Zimpler has become one of the favourite payment methods among online casino gamblers over the recent years. Especially among Scandinavian players, Zimpler is the go-to option for any casino player who wants to deposit their funds in a fast and easy way. 

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  • Online Casinos With Skrill

    Skrill/MoneyBookers is a secure and convenient method to transfer funds online, providing real-time instant payments. You do not need to expose any credit card information when you play at online casinos.. You can fund your Skrill account using credit/debit cards, bank transfer, instant electronic funds transfer, GiroPay and other payment methods in over 30 countries.

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  • Online Casinos With PayPal

    PayPal has won multiple awards and is viewed as a faster and easier way to pay online. Nowadays, it is also a preferred payment method for online gaming. It is currently available to players from the following countries: UK, Austria, Denmark, Finland, Ireland, Italy, Portugal and Sweden. PayPal comes with many advantages including low risk, convenience and optimisation for any device.

    Read more
  • Online Casinos With Neteller

    NETELLER is similar to Skrill and is the most widely accepted method for playing online. You can fund your NETELLER account using credit/debit cards, bank transfer, instant electronic funds transfer, GiroPay, and supported local payment methods in your country. You can access your account balance and transaction history anytime, anywhere, via the NETELLER website.

    Read more

UK Casinos That Accept PayPal

As one of the most well-known payment methods available, casinos that accept PayPal are sought after for a good reason. Many casinos in the UK offer PayPal as a payment option, allowing you to top up your casino bankroll easily, using your already existing account.

Ranking Casino Minimum Deposit Win Rate
#1 Spin Casino
£15 97.68%
#2 Captain Spins Casino
#3 Clover Casino
#4 Royal Panda Casino
#5 Betway Casino

Best UK Casinos for Fast Payouts

Getting a fast withdrawal is not only what you want as a player, but it’s also part of the law! UK casino sites licenced under the UKGC has to give payments out to customers without any unreasonable delay – there’s no worry about having to wait for ages to get your winnings. With plenty of payment options available, you can find one that fits the bill for getting your withdrawals quickly.

Ranking Casino Speed Minimum
#1 Mr Vegas Casino
2-3 days £10
#2 888 Casino
1-2 days £10
#3 Barz Casino
2-3 days £15
#4 CasiGo Casino
1-2 days £10
#5 NYSpins Casino
1-2 days £20

Looking for the online casinos that pay out winnings quickly? Check out our rankings to find out which instant withdrawal casinos are without leaving you waiting.

Best Casino Mobile Apps in the UK

Gaming on the go is always fun, and thankfully UK online casinos often have a mobile app that allows you to get your game on wherever you are.

So whether you use an Android or an iOS device, your gaming options are available on a dedicated app or a specially-optimised mobile site. Designed to allow all your casino games to run smoothly, they’re great for players who prefer to use their phones to play.

Ranking Casino OS Games
#1 LeoVegas Casino
iOS, Android 200
#2 Betfair Casino
iOS, Android
#3 Paddy Power Casino
iOS, Android
#4 Pokerstars Casino
iOS, Android
#5 Unibet Casino
iOS, Android

Looking for the best casino apps? We’ve rated the best of the best when it comes to the best iOS or Android casino apps to have fun while playing on mobile.

Casinos Online Dedicated to UK Players

Casinos like Grosvenor Casino and All British Casino are just two brands that are completely dedicated to the entertainment of British nationals. Not only will you find English speaking customers support representative ready to answer all your queries, but you can also be assured that the site and any top UK casinos bonuses are fully available in English.

Bonuses may come in the forms of deposit bonuses, no deposit bonuses or welcome packages, and you can read more about them on our dedicated pages. Bonus funds will always be paid out in British pounds (£) and terms and conditions such as minimum deposits and maximum will use pounds also.

To make your life easier, British casinos will always have the most preferred payment methods by British natives available. Whether you like to use your Visa or Mastercard for your transactions, or an e-wallet like PayPal, Skrill or Neteller, these will all be available at the best casinos.

Customer Support in UK Casinos

No online casino can afford to have a sub-par customer support department. These days, customer support is considered as one of the main pillars that keep the ship afloat, especially when considering that agents are the players’ direct point of contact.

Any top online casino in the UK looking to stand the test of time is well aware of this, which is why a considerable investment always goes to the customer support department to resolve issues in a timely manner while at the same time, mitigating negative experiences. There are a number of ways players can get in touch with a customer support agent, which include:

Easy to Use Live Chatlive chat customer support in the UK Casinos | CasinoTopsOnline

The live chat function is the easiest and most convenient way of getting in touch with a customer support agent. Most top online casinos in UK have their live chat function available around the clock and if they don’t, they will display their working hours on their ‘Support’ or ‘Help’ page.

Issues or queries handled through the live chat function will be handled and resolved in real-time and it’s in the best interest of both the player and the agent to have issues resolved as fast as possible, sometimes in a matter of minutes.

Quick Email Supportemail icon customer support in the UK Casino | CasinoTopsOnline

Email is a popular method of getting in touch with a support agent because it gives the player time to lay out the problem in the most detail that they can. Every top online casino in UK has email as an option and while most of the time online casino sites have a dedicated contact form, the email address can usually be found in the ‘Support Section’ or in the Terms and Conditions.

The email function is available at many online casinos and is usually a secondary option to the live chat feature.

Telephone For Quick Assistancetelephone icon customer support in the UK Casino | CasinoTopsOnline

The telephone is the more traditional way of getting in touch with a support agent and some players find it more reassuring speaking to an agent. All agents are highly trained to handle any sort of issue and you can rest assured that every call will be handled with extreme care.

All \online casinos have a dedicated telephone line for customer care and this usually can be found in the ‘Support’ or the ‘Help’ section as well as in the terms and conditions.

Making a Report to the UKGC

If you feel like a casino is concerning or the customer support isn't responsive, you can report it to the regulator and receive help and support from their website. They advise that you speak with the casino first, and then if this is unsuccessful, that you contact them.

Blacklisted UK Casinos

There are some casinos that are unregulated in the UK, they have poor customer support and often don't pay customers. If you are a British casino player, looking for a good gambling experience, avoid playing at these casinos at any cost to avoid having a bad experience.

  • Royal Savoy Casino;
  • BeTheDealer Casino;
  • Winnermillion Casino;
  • Manhattan Slots Casino;
  • Vernons Casino;
  • London Casino;
  • Games4Money Casino;
  • BetFashionTV Casino;
  • Osiris Casino;
  • WinAsDealer Casino.

Responsible Gambling

Online gambling is meant to be fun. If you feel that you’re not able to manage your gambling and that it’s not the amount you feel you should be playing, the United Kingdom offers several organisations to assist you with responsible gambling:

  • GamCare: A national organisation offering free support and counselling for both the prevention of and the treatment of problem gambling;
  • Gamble Aware: A national organisation focused on promoting healthy and responsible gambling while offering support to those in need of guidance with their gambling habits;
  • Gamblers Anonymous: Bringing like-minded individuals together in a safe and anonymous environment to receive support and counselling around problem gambling;
  • NHS Gambling Addiction: The founders of the National Problem Gambling Clinic are based in London, but open to referrals from all over the country. You must check this out in case of need;
  • UK Gambling Commission: The governing body charged with regulating online and offline casino gambling for Great Britain, including local lotteries.

    Best online casino UK with UKGC license

UK Casinos FAQ

 We've answered a few of the most frequent questions have a look below for more information. 

Can I legally gamble at any UK casino?

Yes, citizens of Great Britain are legally allowed to gamble at regulated UK online casinos sites. The 2005 Gambling act made it legal for licensees to own and operate online casinos in the United Kingdom, and offer local players safe and secure gambling services. This means it is not only 100% legal but also 100% safe as the casino has to pass stringent Gambling Commission regulations before being allowed a licence to operate locally.

Can I safely download casino software?

Yes, you can. You have the safety of regulation ensuring the casino software provided for download is safe and secure. All secure online casino sites are protected by state of the art SSL encryption. You can double-check this for yourself easily by reading the casino website address. A secure website will begin with “https” and you can trust the software it offers. We have done all of this legwork for you, play with only the best UK online casinos by choosing those we recommend.

Which are the best welcome bonuses?

The best casino welcome bonus for you will depend on what you want from your online casino. Our recommended casinos offer several variations of deposit bonuses plus bonus spins. Keep in mind that when you receive a bonus from an online casino it will have wagering or playthrough requirements. This can mean wagering 20-30x the value of the bonus or your deposit value in order to cash out your winnings. There are also restrictions on which games can fulfil these requirements. As a rule, online blackjack and online roulette can only fulfil a fraction of the wagering while slots can be used to fulfil 100% of the wagering requirements.

Can I trust UK casino payout percentages?

Yes, you can. The payout percentages listed are backed up by certificates issued by 3rd party appraisal companies. These companies audit the gameplay logs of the top online casinos' servers to ensure they are paying out at the correct levels. This ensures you have a fair chance of being a winner at your favourite casino.

Which is the best online casino in the UK?

There are plenty of great casinos but we think that one of the best is 888 Casino. We love their great selection of games, great support for payment options, and their generous welcome offers. 

How many casinos are there in the UK?

There are 10,098 licenced gambling establishments, many of which have poker rooms, slot machines, blackjack and poker tables.

Are online casinos in the UK rigged?

No, any casino establishments and online casinos that operate in the UK have to be licenced by and abide by the rules of the UKGC in order to operate. This means that all casinos games have to be fair, safe, and secure.

Do UK online casinos cheat?

No,  licenced by the UKGC the casinos have to adhere to strict rules and restrictions on casinos. For example, if a casino were to keep money from players, it would be subject to fines and punishment through the regulator, which could include losing its licence. This is why it's extremely important that players play at a licenced casino that operates within the regulator's rules.

Latest UK Casino News

Robin Storm
Robin Storm
636 Articles
Always on the lookout for the best online casinos and their latest offerings, Robin works hard to make gambling fun and worry-free for all the players. His years of experience working in the industry provides. If he’s not trying out new casinos and playing slots, Robin enjoys testing new recipes and listening to the latest hits. He is very passionate about being able to play casino games in a relaxed and fun way and he is enthusiastic to share in his articles on how to play at casinos and avoid all the hassle.
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