Golden Hearts Social Casino Review

Golden Hearts Casino Overview

Golden Hearts presents a unique take on social casinos since it comes with a charitable character. While you can play for free, purchasing coins means you’ll be donating that sum to the chosen US charity. It’s an excellent chance to have fun playing bingo and other casino games while helping others.

The platform was founded in 2019 and has already processed donations worth over $20 million from more than 91,000 users. Keep reading to learn more about the Golden Hearts Casino!

Golden Hearts Bonus

You’ll find different sweeps bonuses and boosts available on the Golden Hearts website. Social media plays a huge role if you want to use bonuses on this platform. Following Golden Hearts pages on Facebook, Instagram, and Twitter will ensure you stay notified about the giveaways and other promos offered by the provider.

Make sure to keep an eye out for any promo codes, as they can be a way to get some free coins to play on the platform. Here’s an overview of the incentives currently available at this casino!

Golden Hearts Sweeps Welcome Bonus

During the registration process, you will see a field to enter the promo code. The latest available is WELCOME2023, and it will ensure you get 1,000 coins after verifying your phone number. It’s a decent starting point, especially since you can combine it with other promo deals. 

Golden Hearts Social Casino Daily Wheel

While there isn’t a fixed prize for logging into your account regularly, you can try your luck spinning the Daily Wheel. Each player gets a single spin per 24 hours, and the maximum daily prize per spin is 2,500 coins. The estimation is that Golden Hearts shares over two million Unplayed Coins via this bonus.

Golden Hearts Refer-a-Friend Bonus

It’s the most tempting promotion offer, but it demands a bit of effort. You need to refer the platform to a friend, which should use your referral code. If they donate via the Golden Hearts Games, you will receive 5,000 Unplayed Coins to use on the website.

Golden Hearts Mail-In Bonus

This is a way to acquire Unplayed Coins without donating. You need to add your details to a 3x5 inch card and place it in a handwritten envelope. Send this to the company’s address, which you’ll find under the Universal Platform Rules on the website.

Golden Hearts will mail you back with a Redemption Code that releases 5,000 Unplayed Coins to your account. The entire process can take up to four weeks, so you’ll need to be patient.

How to Register

1. Click the Join Now button on the casino’s homepage. You’ll find it in the upper-right corner.
2. Complete the form or choose to join with your Facebook account.
3. Verify your phone number to unlock access to all games.
4. Log into your account and start playing.

How to Obtain Gold Coins and Sweeps Coins

Golden Hearts uses a two-coin system, just like other sweepstakes casinos. The difference is that this platform calls them Unplayed Coins and Redeemable Coins. You use the former to play in the casino, while others are redeemable.

Let’s see how to acquire gold coins to play on the website first:

• Purchasing coins (making a donation)
• Using a promo code
• Spinning the Daily Wheel
• Referring a friend
• Using the mail-in bonus
• Following the platform’s social media pages for giveaways

Redeemable coins aren’t purchasable, and that’s important to underline. Instead, you can earn them by participating in promotional games with prizes.

Games

Golden Hearts Casino primarily focuses on bingo games. A new session begins every ten minutes, with four different jackpot tiers:

• Mega Jackpot: Once a day at 10 pm ET, with a 125,000 coins prize pool.
• Jumbo Jackpot: Sessions start at 7 pm, 8 pm, 9 pm, 11 pm, and 12 am ET each day. There’s a 50,000 coin prize fund for each draw.
• Super Jackpot: These are draws made at full hours not specified above, and the prize fund per session is 12,500 coins.
• Ultra Game: Every ten minutes, except for the times when other jackpots are available. The default prize pool is 5,000 coins per session.

Golden Hearts also offers instant-win games, with a library of 17 titles available. The options include the following:

• Slots - You can try Frantic Fish, Monster Moolah, Rockdog, Palace of Riches, and several other titles.
• Scratch games - Gem Smash, Cash Cow, and Scratch Classic are all available.
• Poker - The interesting Scratch Poker variation, but also Old School Jacks or Better video poker, is there.
• Blackjack - A single Old School Blackjack title is there if you enjoy this card game/

Payment Methods

If you’d like to donate and purchase Unplayed Coins to play on the website, you can do that by using debit and credit cards. American Express, Visa, and Discover are all supported options, as well as Apple Pay, but only if you have it enabled in your browser. You transfer funds to the Golden Hearts Charitable Foundation, which then makes grants to the charity you selected.

As for the redemption process, the site supports PayPal, Bank ACH, digital gift card, and paper check payments. Each Redeemable Coin (RC) is worth $0.002, and the redemption minimum depends on the chosen method.

Here’s more information about each redemption method:

• PayPal -The minimum redemption value is 5,000 RC, and it takes up to two business days to finalize the process.
• Bank ACH - You can redeem 12,500 RC or more, and the processing time is up to five business days.
• Paper checks - It’s necessary to have at least 50,000 RCs to redeem via this method. Paper checks are sent every other Monday, which means you’ll wait up to ten business days.
• Digital gift cards -  Golden Hearts partnered with Prizeout to offer digital gift card redemptions via this platform. Although the processing time is up to two business days, it’s often much faster than the deadline specified. The minimum to have in your balance is 5,000 RC.

Customer Support

Golden Hearts Casino has a decent FAQ section, with dozens of questions that cover some important areas, such as donations and winnings. 

You can launch the chatbot from any page by clicking the Help icon in the lower-right corner. The bot will refer you to the FAQ section or ask you to get in touch. It might be possible to speak to an agent during working hours, but outside of those, you can only leave a message.

It’s also possible to send a message to Golden Hearts from the contact form on the website. Getting in touch via social media is also an option, but the response time varies. You might get a reply in minutes, but it happens that you need to wait for up to 24 hours.

What Can Be Improved at Golden Hearts

The project launched by Golden Hearts is a great idea, as it ensures you can have fun playing casino games while donating to a charitable cause. As for areas that could use some improvement, we’d say customer support is at the top of the list. It’s hard to get your question answered in a few minutes unless it’s in the FAQ, so arm yourself with patience.

Also, the selection of games beyond bingo isn’t impressive. Cross-platform support is decent, but you’ll find the BRAVE browser doesn’t display some features correctly. It’s also recommended that you update your Android and iOS devices to the latest operating system versions, or you could deal with some performance issues.