Cosmo Casino Bonus & Review

Cosmo Casino Bonus

Cosmo Casino takes a different approach to promotions. The main appeal of its welcome bonus is the chance to play one of its most popular progressive jackpot games. However, there's a limited number of ongoing offers beyond the initial welcome package.

The Welcome Bonus

The welcome offer is presented differently from most online casinos. By depositing at least €10, you receive 150 chances on the Mega Moolah progressive jackpot slot. A second deposit provides a 100% match bonus up to €250. This bonus structure is basic and lacks the variety and value of promotions found at many competing sites.

VIP Programme

A loyalty program is in place, rewarding you with six VIP status levels based on how much you play. While higher levels offer perks like bigger bonuses, promotions, and personal hosts, the overall program is quite standard and doesn't stand out.

Games

The casino offers over 550 games from a list of developers that includes Games Global, Rabcat, and 1x2 Gaming. While the number of games is respectable, the selection is less diverse than what's available at many other platforms.

Live Casino

A major disadvantage of Cosmo Casino is the complete absence of a live dealer section. This limits the gaming experience and is a notable omission compared to most modern online casinos.

Payment Methods

Cosmo Casino accepts various payment methods, including major credit and debit cards, e-wallets like ecoPayz, Skrill, Neteller, and PayPal, as well as bank transfers and prepaid vouchers. However, the withdrawal process is slow. Withdrawals are held in a pending state for 48 hours, after which they are processed on the next business day. This means it can take up to three business days for funds to reach your account via card or e-wallet, and up to ten business days for a direct bank transfer.

Customer Support

Customer support is available 24/7 via live chat and email. While the live chat offers immediate assistance, email responses can take up to 48 hours. A basic FAQ section is also available for common questions.

Cosmo Casino License

Cosmo Casino is operated by Bulex Enterprises Limited, a company registered in Malta, and holds a gambling license from the Malta Gaming Authority (MGA). Its license number is MGA/B2C/707/2019, issued on May 21, 2020.

Problems With Cosmo Casino

While there are no official complaints, several key issues impact the overall user experience and are reasons for our less-than-favorable review:

• No Instant Play or Mobile Gaming: The requirement to download software is a major inconvenience, as the site lacks a modern instant play or a functional mobile lobby.

• Limited Promotions: The site offers very few intriguing special offers, with a focus primarily on the welcome bonus.

• Outdated Website: The overall design and user interface of the website feel outdated and uninspired.

• Lack of Game Variety: The game library lacks diversity, and most notably, it does not include live dealer titles.