Cloudbet Casino review 2025

Quick facts about Cloudbet Casino

Key Information
Website	https://www.cloudbet.com	Company	Halcyon Super Holdings B.V.
Launched	2013	Licenses	Curaçao Gaming Board
Countries	Multiple	Currencies	USD, EUR, CAD, AUD
Bonus codes	€2,500 cash bonus (no code needed)	Other bonuses	VIP, Rakeback
Games & Features	Slots, Live dealer games, Table games,	Number of games	4,000+
Mobile	No mobile app	Software providers	Pragmatic Play, NoLimit City, NetEnt
Min. deposit	No minimum amount	Payout days	Instant
Customer Support	24/7 live chat, email support, Telegram	Contact email	[email protected]

Is there a welcome bonus for September 2025?

Yes, Cloudbet Casino offers a welcome bonus. It is described as “your VIP launchpad” as you’re catapulted into the loyalty scheme after you’ve finished the 30-day bonus. 

The welcome bonus is up to €2,500 cash that you work towards with a 10% rakeback and daily cash drops. 

What are the terms & conditions for this welcome bonus?

As there are many moving parts to this welcome bonus, it can be confusing. However, it is fundamentally a great welcome bonus and is part of the reason Cloudbet is set to rival the best bonus casinos available. Let's take a look at the T&Cs:

• There is no minimum deposit required, so just deposit whatever you wish to kickstart the bonus offer.

• 10% rakeback on every bet, meaning you’ll earn cash back regardless of whether you win or lose

• Daily cash drops: Every day you place a bet, you can claim a cash drop the following day. 

  • You can do this every day for the duration of the bonus.

• The Cash Vault is unlocked on the last day of your Welcome Package. It's a cash accumulation of all your activity over the period and sits outside the potential €2,500 in Welcome Package rewards you can earn.

• There are no wagering requirements.

• The welcome package is valid for 30 days after your first deposit or until you reach the €2,500 cap, whichever comes first.

How to use your promo code and unlock your bonus

Cloudbet Casino prioritises a seamless and hassle-free user experience, so they have eliminated the need to remember bonus codes. The Cloudbet Casino bonuses are activated by depositing. Whether you’re activating the welcome bonus or have been granted a reward through the loyalty scheme, you’ll immediately see the promotion in your account. 

Other bonuses for new and existing players

After completing the welcome bonus, players will be automatically enrolled in the loyalty programme which is one of the most generous and innovative around. This is where you can access different rewards. 

Until then, take a look at a breakdown of the welcome bonus currently available. 

Bonuses offered	Bonus offer	Wagering	Min deposit	Time frame
Welcome bonus	Up to €2,500 cash bonus	No wagering requirements	N/A	30 days

Welcome bonus for UK players: Up to £2,500 cash bonus 

As this is such a generous welcome bonus, it is hardly surprising that Cloudbet Casino has offered it to every player, regardless of where they’re accessing the site. The terms and conditions remain unchanged. 

Cloudbet Casino no deposit bonus

Cloudbet Casino doesn’t currently have any no deposit bonuses available. Some promotions may include free spins, but these typically require a minimum deposit to unlock.

H3: Cloudbet Casino cashback bonus

As cashback and rakeback are essentially the same on the Cloudbet Casino site, you can expect plenty of cashback bonuses. The welcome bonus offers 10% rakeback for the first 30 days following a user's initial deposit.

VIP member bonus

The VIP programme available at Cloudbet Casino is one of the most impressive features of the site, making it one of the best online casinos currently available. There are a lot of bonuses available, even for those in the lower tiers! Take a look at what is available for each tier.

Feature	Bronze	Silver	Gold	Emerald	Sapphire	Ruby	Diamond	Blue Diamond
Instant Rakeback	✅	✅	✅	✅	✅	✅	✅	✅
Daily Cash Reward	✅	✅	✅	✅	✅	✅	✅	✅
Turbo	✅	✅	✅	✅	✅	✅	✅	✅
Level-up Cash Reward	✅	✅	✅	✅	✅	✅	✅	✅
Tier-up Cash Reward	✅	✅	✅	✅	✅	✅	✅	✅
Weekly Cash Reward	❌	✅	✅	✅	✅	✅	✅	✅
Monthly Cash Reward	❌	❌	✅	✅	✅	✅	✅	✅
Global Tournaments	✅	✅	✅	✅	✅	✅	✅	✅
Bonus and/or Turbo Growth	❌	❌	✅	✅	✅	✅	✅	✅
Turbo Duration Increase	❌	❌	❌	✅	✅	✅	✅	✅
Dedicated VIP Host	❌	❌	❌	❌	❌	✅	✅	✅
Invitation to VIP Events	❌	❌	❌	❌	❌	❌	✅	✅
Highroller Rakeback	❌	❌	❌	❌	❌	❌	✅	✅
Private Events	❌	❌	❌	❌	❌	❌	❌	✅

Tips for maximising the bonus code rewards at Cloudbet Casino

Using bonuses at online casinos can sometimes get overwhelming. To ensure you’re maximising the bonus offer, we have created a few top tips to ensure you don’t waste any active promotions on Cloudbet Casino:

• Volatility: Always check the volatility of a game before you play it

• RTP: We recommend playing games with a minimum of 96%.

• Game choice: When you’ve got to wager your bonus, you might as well play a game that you really enjoy! 

Where is Cloudbet Casino restricted?

The Curaçao Gaming Authority licenses Cloudbet Casino. Due to legal restrictions, players from the following countries cannot register or play at Cloudbet Casino:

• United Kingdom

• United States

• Germany

• Spain

For a full list, check Cloudbet's site.

How safe and trustworthy is Cloudbet Casino?

Safety and security are key factors that we consider when ranking casinos. We follow a strict methodology that looks at three main areas:

• We look at who regulates the Cloudbet platform and how transparent this information is on the Cloudbet site. 

• We assess whether Cloudbet bonus terms and conditions are easy to read and easily accessible, prioritising a user-friendly experience.

• We check if Cloudbet site offers responsible gambling tools, how many are available and are they easily accessible?

Safety and security - Checked on 20 July 2025

The first thing we check is if the site is a licensed online casino. Betcloud Casino operates under the regulations of the Curaçao Gaming Authority, a large operator in the iGaming industry. They follow strict guidelines to ensure that each site meets their expectations. Users can be sure that they are in safe hands with this licence. 

We review the terms and conditions to ensure they are clear and transparent. They can be found in the footer of the site, under ‘Terms of Service’. They are laid out under specific subheadings, each containing the necessary information. There is no misleading information, just factual information. 

The site offers responsible gambling tools, which can also be found in the footer of the site. There is also a gambling helpline available to seek help or advice from GambleAware.

KYC and withdrawal - Checked on 20 July 2025

Any online casino that prioritises user safety will offer KYC verification processes. While they can be a nuisance to complete, they will help keep you safe. The Cloudbet  Casino KYC verification process requires you to submit these documents:

• Photo identification (passport or driving licence)

• Proof of address (utility bill or bank statement issued within the last 90 days)

What other players and reviewers say - Updated on 20 July 2025

You could say that Betcloud Casino is proud of its raving online reviews, as they advertise them on the site. The response from users online is very positive and this remains the same over different reviewing sites. Take a look at some reviews from users:

Games at Cloudbet Casino

We spoke to live chat to see how many games Cloudbet Casino currently have on the site and we were thoroughly impressed with their response. While they were reluctant to give an exact number, the reason for this was because their games library was constantly growing to accommodate new, exciting games. We estimate that there are just over 4,000 games on the site, which is an already impressive collection.

With this in mind, let’s take a deeper look into their games library. 

Is there a wide range of providers available?

Cloudbet Casino was thrilled to announce that they had over 100 game providers on the site, which is a very impressive number. You’ll recognise large gaming providers like Pragmatic Play, Play’n GO and Hacksaw Gaming, but they also provide smaller, up and coming providers such as 1x2Gaming and AdoptIt. 

Popular Megaways slots

Cloudbet Casino understands the Megaways hype as they are currently offering 50 of them on the site! Expect to find Buffalo King Megaways and Gonzo’s Quest Megaways, two of the best games available at the moment.

Online slots

This is the largest category on the site and it offers an amazing range of games from a variety of game providers. The site has popular games like Book of Dead, Big Bass Bonanza and Starburst. We were disappointed that the site didn’t include other ‘Book of’ games like Novomatic’s Book of Ra. With new games being added every day, fingers crossed this one will be added to the library soon.

 One of the best features on the slot, but especially the slot category as you’re having to search through so many games on the site, is the filtering functions. There are filtering options for attributes feature buy, bonus rounds, new games, autoplay etc), studio name, volatility and themes. 

RTP transparency

Cloudbet Casino just keeps getting better as they offer vital game statistics like RTP percentage, volatility and min-max bet. By providing this information for every game means that it reduces the amount of time users have to spend searching for details on reviewing platforms to find site-specific information. 

Blackjack

Cloudbet Casino has an easy-to-navigate category that is full of all the blackjack games they have available. There are 105 currently on the site, but as the library expands so often, this is definitely a growing number. 

Roulette, poker and other table games

Cloudbet Casino may prioritise slot lovers, but they certainly cater to live casino fanatics as well. There are 108 roulette games on the site, 23 casino poker games and 14 table games. 

To get a true feel for how the games operate on the site, we played Evolution’s Lightning Sic Bo, Playtech’s Backjack Lobby and Microgaming’s All Aces Poker. The games operated perfectly, with the live casino games offering professional and friendly hosts.

Crash games

There are currently no crash games on the site but we did spot that there is a dedicated crash category on the site. Perhaps this is something players can expect as the newest addition to the site.

Sweepstakes and social casino games

Cloudbet Casino operates through real-money deposits and withdrawals. If you are looking for a social casino experience, you will need to look elsewhere. Here’s our list of top sweepstakes casinos.

Cloudbet Casino unique features

Cloudbet Casino has a chat feature that you can enter once you have wagered €100. This chat is a great way of making a solitary activity a little bit more social. Players use the chat to discuss which games they’re playing and where to place their bets.

The chat enables you to click on user profiles to view user-specific information. This information includes:

• Loyalty level

• Total wagered

• Top coin

• Loyalty rewards, 

• Most played games

• Favourite studio

This is a great way to connect with people and create a sense of community on the site. You can opt out if you aren’t comfortable having your gaming history on display for others to see.

Deposit and withdrawal methods 

Cloudbet Casino dabbles in a little bit of everything when it comes to payment methods but they mainly operate as a crypto casino, let us explain. 

When you deposit on the account, you can either deposit using one of the 33 cryptocurrencies they have available, or use a fiat currency through Jeton or Vega Digital Wallet. You can also purchase crypto on the site with MoonPay or swapped.com. Moonpay accepts these payment methods: Apple Pay, Google Pay or debit/credit. Swapped.com accepts Rapid, Skrill, Neteller or PaysafeCard. 

You can only make withdrawals using cryptocurrencies but this means that you can expect fast withdrawal times. Unless you’re withdrawing a large amount that will have to be processed manually for security reasons, you can expect instant withdrawals. 

We bought crypto on the site using Apple Pay on MoonPay, the process was straightforward and user-friendly. Once we were ready to make our first deposit, we used Ethereum as our crypto of choice and the money was processed into our account within two minutes.

Banking method	Fees	Min deposit	Payout times
Bitcoin	No fees	No minimum	Instant
Bitcoin Cash	No fees	No minimum	Instant
Ethereum	No fees	No minimum	Instant
Tether USD	No fees	No minimum	Instant
USD Coin	No fees	No minimum	Instant
Dogecoin	No fees	No minimum	Instant
Litecoin	No fees	No minimum	Instant

Cloudbet Casino on mobile

Cloudbet Casino doesn’t currently have a mobile app, but the site is fully optimised for all mobile devices and browsers to offer a seamless experience.

User experience and site performance

We look at much more than just game variety and licensing operators when we review sites, we want to dig a little deeper into the site and look at the UI/UX for a seamless user experience. Take a look at the speed test results:

What went well:

• Both mobile and desktop performs well

• Site has moving features that are visually appealing

What could be improved:

• Mobile app could improve mobile performance

Customer support 

There are three different modes of customer support available at Cloudbet Casino (live chat, email and Telegram) which all help in slightly different ways. The email support can mainly be used to resolve ongoing, more complex issues. They aim to respond within a couple hours. Telegram seems to be a feature that is being adapted and improved on the site, as right now it seems to be a tool used to direct you to helpful pages.

The live chat function is a wonderful customer support tool that supports AI-powered agents and real life ones. You can find the chat in the profile section at the top right corner of the page. The AI chat bot will be the first to help with any questions or queries and the site has done a great job at coding it to answer questions that are off script. You can request to be connected to a real life agent which we did and the agent was professional, friendly and able to answer our questions efficiently. 

Channel	Availability	Response time	Time to problem resolution
Website Chat	24/7	10 seconds	Within 30 minutes for standard problems
Email	24/7	2-3 hours	Used for complaints and more complex situations - from 1-2 work days
Telegram	24/7	10 seconds	Support directs you to email or website chat

Responsible gambling tools at Cloudbet Casino

The site’s responsible gambling tools are found in the footer of the site under ‘Responsible Gambling’. The primary tool is self-exclusion, but self-assessments and external links to organisations like Betblocker and GambleAware are also available.

The self exclusion tool is easy to use,  just go to your profile preferences and start a cool off period that lasts 24 hours. During the cool off period, the site will contact you to implement a longer exclusion (one day, one week, one month, six months, one year or permanent).