Betfair casino review 2025

Is there a welcome bonus for 2025?

While there is a welcome bonus at Betfair, it is not a particularly exciting one. New players only receive a 100% match up to €100, with the maximum bonus you can receive from this also being €100. There is also a minimum deposit of €10 required.

There is also the chance to redeem a small number of free spins and a VIP programme:

How to use your promo code and unlock your bonus

New players are required to use a code to unlock 50 free spins, this is CASF31. Each of these free spins only has a value of 10p, meaning these spins are only worth £5. Once you have played these free spins, you will need to opt in and deposit another £10 to recieve an additional 50 free spins. This £10 will need to be spend on the Daily Jackpot Games.

VIP member bonus 

The VIP scheme at Betfair is a little different from most of the other online casinos. Points can only be accumulated when you play 'exchange games'. These games change every day, so you will need to constantly check which games count towards the scheme. They can either be slots, live casino games or sports.

You recieve points every time you win or lose €20, meaning that small wins won't count much towards this scheme. The rewards are fairly simple:

Minimum points required	Guaranteed Bonus
100	€10
250	€50
500	€100
2,000	€250
5,000	€500

These bonuses need to be wagered x1 before they can be converted into real money, but the points reset at the end of the month.

Games at Betfair

Betfair only has around 1000 games, which is low for a casino with so many years experience. These games include roulette, blackjack, slots, jackpots, lives casino games and others. However, due to the large selection of themes, that means there isn't many of each one. There are only 10 roulette games available.

Live casino

The live casino games at Betfair use real-life dealers in a HD format. However, with only around 50 live games you won't get many opportunities to enjoy this.

The games offered include blackjack, roulette, baccarat, sic-bo, and hold’em.

Sportsbook

Betfair have focused on their sportsbook over the years, more so than their casino. However, despite the large collection, there is nothing that is not available on other online casino sites. You can place bets on the football, horse racing, tennis, cricket, among others.

Exchange games at Betfair

Betfair have a unique feature called exchange games. These are computer generated games where instead of playing against the casino, you have to play against other betters.

In exchange blackjack, you watch four different players and bet on which players you think will win. You can see what cards everyone has, eliminating any mystery or suspense.

This unusual game means that you have no actual role in the hand or game and you are forced to rely on guessing what the players will do. To make it more confusing, each game has its own set of rules so you will need to work hard to work them out and get a chance of winning.

Betfair Casino on mobile

The Betfair mobile platform doesn't have any unique elements, it pretty much works the exact same way as the desktop platform. You can also download an app for Betfair but you will need to download a specific one depending on what you want to use it for. For example, there is Betfair Casino & slots, Betfair sports betting and Betfair Exchange betting.

This means that if you have an interest in all three of these, you will have to clutter up your phone with three different apps when you want to play on the go.

There are also some games on Betfair that have been designed only for phones, forcing you to get the apps if you have an interest in these games.

Deposit and withdrawal methods

Betfair accepts the basic payment methods, such as debit cards, e-wallets and bank transfers, but they don't accept cryptocurrency. If you want to know which payment methods are available you will need to create an account, find the "Deposit" option and scroll through the list.

The withdrawal processing times for Betfair depend on the payment method, but you will be waiting a few days at least:

Payment Method	Withdrawal Speed
Debit or Credit Card	2 - 5 business days
UK Express Bank Transfer	24 business hours
UK Standard Bank Transfer	2 - 3 business days
Australian Bank Transfer (NAB)	2 - 5 business days
Non-UK Bank Transfers	2 - 5 business days
E-wallets	4 - 24 hours
WebMoney	4 - 30 hours
Apple Pay	2 - 5 business days

Customer support

One customer support option is email, which will take a few days to get a response from. There is also a hidden live chat option but that had significant issues when it came to loading the chatbox. It seems that Betfair try to keep their customers away from support options, pushing them to the FAQ section instead.

Betfair license

The Betfair casino games are offered by Playtech P.L.C, licenced and regulated by the Malta Gaming Authority, under Licence Number MGA/CRP/137/2007, issued on 01/08/2018. 

For customers, Betfair Casino Limited is licenced and regulated by the Gambling Commission. Betfair is operated by PPB Counterparty Services Limited.

Problems I had with Betfair

While the casino functions optimally and there is a large FAQ section available, I couldn’t help but wish Live Chat facility worked. There was also a lack of promotions for returning players which reduced my loyalty to the casino significantly. Although a VIP programme and a few prize drops are offered, I would have much preferred to also receive weekly or daily reload bonuses, free spins, or even entrance into so tournaments as a returning player.

I also found the speed of withdrawals disappointing, without any instant withdrawal options, even when using e-wallets. This puts the casino notably behind many of its competitors.