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bet365 casino review 2025

bet365 casino review 2025

bet365 was launched in 2000 by Denise Coates and went online in March 2001. It's owned by the Coates family and operated by Hillside (UK Sports) ENC in the United Kingdom and Hillside (International Sports) LP in Canada. The online casino is known for its progressive jackpot clusters and has received an overall rating of 8.4/10. bet365 is licensed by the HM Government of Gibraltar, the Malta Gaming Authority (MGA), the UK Gambling Commission (UKGC), and others. It supports English for customers in the UK and Canada, as well as up to 10 other languages for users worldwide.

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Casino Rating
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Things we like

Offers useful responsible gambling tools (reality checks, time-outs, deposit limits).

All games are independently tested and certified by eCOGRA.

Features progressive jackpots by Mega Moolah, WowPot, and Dream Drop.

Things we don't like

Payments in cryptocurrencies are not supported.

Phone-in customer service is unavailable.

The casino welcome offer is limited to only free spins.

  • Casino Details
  • Support Details
  • Payment Details
  • Responsible Gaming
Website www.bet365.com
Games 600+
Languages
  • Spanish, English, Portuguese, Chinese, Norwegian, Greek, Dutch, Italian, Danish DK
Owner bet365 Group
Launched Since 2000
Bonus
  • Check on the Website
Games
  • Video Slots, Classic Slots, Jackpot Slots, 3D Slots, Video Poker, Table Games, Live Casino Games
Expert verdict
Casino Rating: 0/10

At bet365, there are numerous high-paying casino games available. The top 10 in the UK all have RTPs of above 96%, and you'll have access to numerous progressive jackpot slots with millions of pounds in prizes.


bet365 is a highly trustworthy and secure online casino. The casino operates under licences from the UKGC, MGA, and Gibraltar, and the website features a Thawte SSL Web Server Certificate. Every game is also certified by eCogra, so you won't have to worry about manipulated results.


bet365 has prioritised mobile gaming by offering a well-designed application, which has received a positive 4/5 rating on Google Play and 4.5/5 on the App Store.

Quick facts about bet365

Website https://bet365.com Company Hillside Limited
Launched 2001 Licences UKGC, MGA, HM Government of Gibraltar, among others 
Countries UK, Canada, Ireland, Australia, New Zealand, etc. Currencies GBP, CAD, EUR, USD, AUD
Bonus codes 10 days of free spins welcome offer (no code needed) Other bonuses Sunny giveaway, live casino giveaway, bingo cashback
Games & Features Slots, live dealer games, table games, jackpots, slingo, poker, bingo, crash & arcade. Number of games 2,000+
Mobile Mobile-compatible website, Android and iOS apps Software providers Playtech, Blueprint Gaming, Pragmatic Play, Evolution, NetEnt, +40
Min. deposit €5 Payout 1–4 hours
Customer Support 24/7 live chat, email, and post Contact email [email protected] 
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Is there a welcome bonus for June 2025?

bet365 new player free spins giveaway bonus banner

Yes, bet365 offers a new player bonus of up to 200 free spins, which must be claimed within 30 days of registration. The catch, however, is that you won't receive it all at once but can only claim a maximum of 20 FS in batches on 10 separate days. However, since there are no wagering requirements attached to winnings from free spins, we still consider bet365 one of the best bonus casinos for players.

What are the terms & conditions for this welcome bonus?

The bet365 bonus offer for newbies can be found easily on the “Offers” page. The terms are easy to understand and are fair. Below are the exact terms of the promo:

  • Your free spins are awarded instantly and are valid only on Book of Horus, Curse of the Bayou, Magic Forge, and Wrath of the Deep slots.

  • You have a maximum of seven days to use each batch of free spins you claim.

  • Deposits made with Paysafecard are not eligible for this bonus.

  • The value of the free spins is set at €0.10 per spin.

Expert tip

If you're not crazy about getting free spins to use on the qualifying slots, bet365 has other welcome offers you could opt for. There's one specifically for poker games and another for bingo.

How to use your bet365 promo code and unlock your bonus

You don't need a bet365 promo code to unlock the new player bonus. Simply follow the steps below:

  1. Open the bet365 mobile app or website.

  2. Click “Register” and enter the information that's required.

  3. Verify your number to complete the registration process, then select a payment method from the listed options.

  4. Deposit at least €10 into your new account to unlock the welcome offer.

  5. Head to the “Offers” page and opt in for the free spins welcome bonus.

  6. Choose either the yellow, blue, or red button, and your prize (5, 10, or 20 free spins) will be revealed and automatically credited to your account.

Other bonuses for new and existing players

Bonuses offeredBonus offerWageringMin depositTime frame
Poker welcome bonus€300 and an additional €65 in rewardsNo WRDepends on the Treasure Hunt Map missions60 days
Bingo new player offer100 free tickets and 50 free spinsNo WRSpend €10 on bingo tickets7 days
Bingo cashback3.65% cashback up to €20 on your total stakesNo WRBuy Bingo tickets (no minimum limit)7 days
Weekly Prize MatcherWin free spins, golden chips, and free betsNo WRCollect matching symbols on eligible games7 days
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Welcome bonus for UK players: Up to 200 free spins in 10 days

Players in the UK can benefit from the 10 Days of Free Spins new player offer on bet365. Simply sign up, deposit a minimum of £10, and start winning free spins for 10 days.

Welcome bonus for Canada players: Up to 200 free spins in 10 days

New and fully verified customers in Canada have access to the same welcome offer as residents in the UK. However, the minimum deposit required is CAD$20. All other terms and conditions remain valid for Canadians.

bet365 no deposit bonus

The bet365 casino platform does not offer any no deposit bonuses at this time. Registered players may, however, be offered free gifts occasionally by the operator. To ensure you don't miss out, subscribe to marketing information via email to stay informed on new promotions.

bet365 cashback bonus

For now, the bet365 cashback bonus is limited to bingo games. All you have to do is play bingo and earn 3.65% in cashback rewards up to a maximum of €20. The bonus will be calculated based on the total cash amount you spend on bingo tickets in any bingo room during each qualifying period.

You must opt in during a qualifying period before you play so that you'll be eligible to participate in this promotion. To qualify for your cashback bonus, you must only buy bingo tickets with cash from your withdrawable balance and not your bonus funds. The bonus will be credited to your account within 72 hours of the end of the qualifying period, and you'll have seven days to accept it.

VIP member bonus

bet365 does not offer a formal VIP programme with a tiered structure as is often seen in some other casinos. Instead, the operator focuses on satisfying customers through regular time-limited promotions to keep their stay exciting. Frequent players may get special invitations to events or exclusive access to special bonuses, but these will be sent individually via email.

Tips for maximising the bonus code rewards at bet365

You don't need a bet365 bonus code to claim any bonuses or rewards. The casino's promotions can be accessed from the “Offers” page, and all you need to do is opt in to participate. Note that the featured bonuses on this page from bet365 casino come with no wagering requirements. To maximise your rewards, here are some helpful tips we recommend:

  1. Understand the bonus terms by reading through the details. You'll discover information about how to use it properly.

  2. Pay attention to the time limits and ensure you use them when they're still valid.

  3. Free spins are locked to specific slots, so play these games within the promotion period.

Expert tip

Before making the required deposit to unlock any bonus, check to see if there are any restrictions on specific payment types. Deposits with Paysafecard, for example, will not be eligible for the new player offer at bet365.

Is bet365 available in my country?

bet365 is licensed by the MGA, UKGC, HM Government of Gibraltar, and other jurisdictions. These licences give the operator legal authorisation to offer its gaming products in the UK, Canada, and certain European countries.

Restricted countries

Due to legal restrictions, players from the following countries cannot register or play at bet365:

  • Belgium

  • France

  • Portugal

  • Czech Republic

  • Russia

  • Switzerland

  • Hungary

  • Poland

  • Finland

  • Some US states are prohibited

Check the full list of restricted countries on bet365’s website

How safe & trustworthy is bet365?

While testing bet365, we followed a strict rating process so you don’t have to. From our checks, this casino has an ABOVE AVERAGE rating, making it one of the safest casinos to play at in 2025.

You can read about our complete methodology here, but these are the main takeaways:

Safety and security - Checked on 12th June 2025

Many licensed online casinos, such as bet365, prioritise the security of their players. We found that the website uses Transport Layer Security (TLS) to encrypt all data sent to and from the site, including your personal information. It also uses a Thawte SSL Web Server Certificate to provide secure communications.

The bet365 brand is affiliated with the eCommerce and Online Gaming Regulation and Assurance (eCOGRA) firm. This means you'll receive independent third-party adjudication if you have an unresolved dispute with the operator.

KYC and withdrawal - Checked on 12th June 2025

There are several levels of verification you'll need to go through at bet365. The first and easiest is phone number verification, which occurs immediately after registration. Without completing this, you'll be unable to make deposits or play games.

The next step is the KYC verification procedure, which validates your identity, particularly before making withdrawals. You may be asked to provide a photo ID such as a passport, driving licence, ID card, or a document that confirms your home address, like a utility bill. There's also a verification for the source of funds, which is to ensure you have sufficient funds to support your gambling.

For this, you could be asked to provide information about your occupation and salary. The supported documentation can include a copy of your bank statement or recent payslip. All KYC checks are usually complete within 48 hours, but if there are high volumes, there may be delays in reviewing your documents.

To ensure that your documents don't get rejected, always ensure your uploads meet these conditions:

  • All four corners of the full document should be captured in the photo.

  • The document should not be out of date or expired.

  • The document should be one of the options listed as acceptable.

  • Your photo upload should be clear and free from blurred details.

What other players & reviewers say - Updated on 12th June 2025

Several bet365 players have shared their experiences (positive and negative) on review websites recently.

Positive feedback

“Been with these guys since 2017ish. Have always been steady and have come a long way. The thing I admire the most is the LIGHTNING fast withdrawals available. I mean you get ur withdrawal within 1-2 hours versus other places. They have great promotions running all the time and usually you get a chance to participate”

Negative feedback

“306 spins on Legacy of Dead and couldn't get a bonus. Shocking.”

Games at bet365

bet365 casino features over 2,000 games, including slots, live casino, table games, slingo, poker, bingo, crash, and arcade. Every game undergoes regular testing to ensure it meets the accepted standards of fairness. In this section, we'll explore the most popular slots like Book of Dead and provide information about Return-To-Player (RTP) rates.

Is there a wide range of providers available?

Over 40 software providers are responsible for supplying the game catalogue at bet365 casino. Many of these developers are the biggest names in the industry, and their games are of good quality. Some of the top companies include:

  • Pragmatic Play

  • Playtech

  • Evolution Gaming

  • Play'n GO

  • NetEnt

  • Hacksaw Gaming

  • Games Global

  • Elk Studios

  • Big Time Gaming (BTG)

  • Blueprint Gaming

Popular Megaways slots in June

bet365 megaways slot selection

The most played Megaways slots at bet365 casino are:

  • Eye of Horus Megaways (95.49% RTP)

  • Big Bonanza Megaways (96.72% RTP)

  • Temple Tumble Megaways (96.25% RTP)

  • Millionaire Megaways (96.30% - 96.32%)

  • Madame Destiny Megaways (96.56%)

Online slots

The slot machines at bet365 occupy most of the lobby, with over 1,600 titles to choose from. This is because most providers on the website focus on developing slots rather than other casino game types. Some of the top slot machines are:

  • Book of Dead (96.21% RTP) by Play'n GO

  • Buffalo King (96.06% RTP) by Pragmatic Play

  • Book of Ra (94.26% RTP) by Novomatic

  • Gonzos Quest (95.97% RTP) by NetEnt

You can find these games or any of your favourite titles quickly and easily in the slots lobby. This means you won't have to sort through hundreds of games before playing the titles you want. The fastest way is to use the search engine. Type the game title or the provider name into the search bar to find your answer.

RTP transparency

As one of the best online casinos today, bet365 makes it easy to know the RTP of a game before launching it. On the game thumbnail, you'll find the ‘’i” symbol, which stands for “information”. Click it to view the game's RTP value and other information like volatility, number of reels, and paylines.

Some players have shared their experiences about the RTP at bet365. One user who wasn't very happy with her experience stated, “The spins called Gold Cash Big Spins from playing £77 playing 20p spins all the way down to 0p not once did I get the 3 big spins symbols to trigger the bonus feature. Bottomless money pit, that's all I have to say. avoid they should be shut down. I worked for a bookmaker and know there's something not right!”

Although bet365 didn't provide a reply to this complaint, the results we obtained during our test sessions appeared to be in line with the stated RTP. It's also essential to note that the platform operates with UKGC and MGA licensing, and the games are certified by eCogra to ensure fairness.

Blackjack

bet365 blackjack selection

The blackjack catalogue at bet365 isn't large. We counted just 14 variants in the lobby, but what's great about them is their high payout rates. The average RTP on the games is 99%, and you can check this by clicking the “i” symbol. Some of our favourite blackjack titles here include:

  • Premium Blackjack (99.58% RTP)

  • First Person Blackjack (95.90% - 99.29% RTP)

  • First Person Lightning Blackjack (99.56%)

  • Progressive Blackjack (99.57%)

Roulette, poker, and other table games

If you have specific preferences, there are other table games available at bet365. There are 25 roulette games, 8 baccarat variations, and a few craps and video poker options. A specialised poker room offering Twister and cash games, such as No Limit Hold'em, is also featured on bet365.

Crash games

Bet365 Casino has a dedicated section for crash games. Only 9 options are available in the lobby, but these comprise popular crash titles like Aviator, Spaceman, and Pragmatic Play's Big Bass Crash. An exclusive crash game called bet365 High Flyer is also featured here.

Sweepstakes and social casino games

There are no sweepstakes or social casino games available on bet365. The operator offers only real-money games, available for play with funds deposited in fiat currency.

bet365 unique features

We discovered some features that appeal to players during our bet365 review.

  • Exclusive games, such as bet365 Spinman, Gates of bet365, and bet365 High Flyer.

  • Game-specific bonuses for bingo and poker.

  • Good, responsible gambling tools.

Deposit and withdrawal methods

bet365 provides customers with access to popular payment methods, including bank cards, e-wallets, and traditional bank transfers. Cryptocurrencies are not accepted, but you'll enjoy some of the fastest payouts online when you withdraw to an e-wallet.

Banking methodFeesMin depositPayout times
Visa, Maestro, Mastercard (debit card)No fees€51–4 hours
Visa, Mastercard (credit card)No fees€51–3 banking days
Apple PayNo fees€5Instant
Google PayNo fees€5-
PayPalNo fees€301–4 hours
TrustlyNo fees€101–4 hours
PaysafecardNo fees€51–4 hours
Wire TransferNo fees€1001–4 hours
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Expert tip

KYC verifications could take up to 48 hours at bet365. To avoid additional delays with withdrawals, complete your identity verification immediately after signing up.

bet365 on mobile

In addition to a decent website, you can take your mobile gaming a step further with the bet365 app. It's available for download on Android and iOS devices and can be installed directly from the respective app stores. 

As part of our bet365 review, we tested the functionality of both applications and found the user interface appealing. The design is attractive, games load quickly, and the user experience is smooth.

bet365 mobile interface

User experience and site performance

The bet365 site feels sleek during use on most devices, but the mobile performance needs some improvement. According to our page speed test, bet365 scores 41/100 for performance on mobile, which is poor.

What works well:

  • The site responds very fast to input with minimal delay (130 ms).

What needs work:

  • The speed index and overall performance need major improvement.

24/7 customer support

bet365 live chat

During our test of the customer service, we tried the live chat option, and here's how it went:

  1. We accessed the live chat option from the help centre.

  2. A virtual assistant answered simple questions but redirected us to a live agent within a minute.

  3. The agent looked into our query and replied in less than a minute.

Before using the live chat feature, you'll be asked to provide your full name and email address. You must enter the same details as your bet365 account. Below is an overview of the operator's support channels:

Channel Availability Response time Time to problem resolution
Live Chat 24/7 10–60 seconds Within 15 minutes for standard problems
Email 24/7 30–60 minutes It can take up to 24 hours
Social Media (X) 24/7 5–20 minutes You may be redirected to the email or live chat option
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Responsible gambling tools at bet365

To stay in control of your gambling and ensure you don't develop problems, a cache of RG tools is available to choose from. Fortunately, most resources can be activated without needing to contact the support team. We tested the budget calculator, which helps determine how much of your income is safe to spend on gambling.

bet365 budget calculator

Other available responsible gambling tools you can use on bet365 include:

  • Deposit limits (24 hours, 7 days, 30 days)

  • Reality check

  • Activity tracker (win/loss history, net deposits, withdrawals)

  • Time-out (24 hours, 48 hours, 7 days, 30 days, custom time)

  • Self-exclusion (6 months, 1 year, 2 years, 5 years)

bet365 Casino Compared to other casinos

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Fortune Coins Casino

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Good

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Score Rating Topsrank
Min Deposit
€ 0.99
Min Withdrawal
€ 100 SC
Visa MasterCard Skrill Bank Transfer
USD
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Frequently asked questions

Is there a welcome bonus at bet365 casino?

Yes, there is. You can get up to 200 free spins released in daily batches for 10 days after registration.

Who owns bet365?

The Coates family owns the bet365 brand, which was established in 2000 and launched online in March 2001.

Are bet365 withdrawals instant?

No, withdrawals at bet365 are not instant unless you use Apple Pay. Other payout options take 1–4 hours, while credit card withdrawals take 1–3 banking days.

Is bet365 legit?

Yes, bet365 is a legal gambling platform with the authorisation to operate in the territories it currently services. The operator is licensed by the UKGC, MGA, and HM Government of Gibraltar.

Is bet365 legal in the United States?

Due to gambling regulations, bet365 is only legal in a few states in the US. These include New Jersey, Colorado, Ohio, Virginia, Iowa, Kentucky, Louisiana, Indiana, Arizona, North Carolina, Pennsylvania, Tennessee, and Illinois.

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Giuseppe Faraone

Author & Online Gambling Expert

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Being so close to the action in iGaming, Giuseppe is on top of any new developments the minute they come through the door, as his book is testament to. Published in October 2022, his first book; The Untold Story of Online Gambling is available on Amazon.
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