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Anna casino review 2025
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Anna Casino was opened in 2014 by Innovus N.V. to offer a cosier online gambling site, primarily targeting a female demographic. The site was available in English, Finnish, Swedish, and Norwegian for players across Europe. With softer colours and a smaller game library, it received moderate reviews. However, in 2020 the operator shut down the site and it is no longer accessible.
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How was your experience with Anna Casino?
Quick facts
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/fit-in/140x84/1652872825/swedbank.png "Swedbank")
/fit-in/140x84/1729255882/skrill-1tap.png "Skrill 1-Tap")
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/fit-in/140x84/1652872748/dineromail.png "DineroMail")
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/fit-in/140x84/1686557313/solo-logo.png "Solo"){kind=logo}
/fit-in/140x84/1686556362/cartasi-logo.png "Cartasi"){kind=logo}
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Things we like
Generous welcome offer
Easy navigation
Things we don't like
Slow withdrawals
Live chat unavailable evenings and weekends
| Games | 2500+ |
|---|---|
| Licence | Malta (MGA) , Curacao Gaming Control Board |
| Languages |
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| Owner | EveryMatrix Gaming Ltd. |
| Launched | 2014 |
| Bonus |
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| Games |
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| Live Chat | Yes |
|---|---|
| Support |
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| Withdrawal Time | Up to 48 hours |
|---|---|
| Min. Deposit | € 10 |
| Min. Withdrawal | € 10 |
| Currencies |
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AnnaCasino was known for its muted design that aimed to draw in more female players who were interested in slot games as well as bingo. It offered a library of just over 200 games carefully selected to fit the atmosphere they were trying to build. Some players reported withdrawals taking a very long time or getting rejected. The site was closed down by the operator in 2020.
The €5 no deposit bonus
The wagering requirements for the welcome bonus would have been fairly standard for the time and therefore not particularly competitive, however the €5 no-deposit bonus would have been more enticing for new players.
Other bonuses that were offered
We could not find any information about other promotions offered by Anna Casino.
Where was Anna Casino available?
Anna Casino was available in many European countries including:
Sweden
Norway
Finland
Restricted countries
Anna Casino was not available in territories where online gambling is prohibited or subjected to specific regulations, such as the United States, France, and Spain.
How safe & trustworthy was Anna Casino?
Anna Casino was operating legally under a licence from the Curaçao Gaming Control Board. While there were no security concerns at the time, some players complained about slow withdrawals and difficulty retrieving their winnings.
Safety and security
Anna Casino was a safe and secure online casino. They used SSL encryption to protect players’ data and transactions. They carried out independent audits of the site to ensure fairness across the games for all players.
KYC and withdrawals
Withdrawals from Anna Casino took at least three to five business days to appear in your account, depending on the payment method used. Players reported that withdrawals took even longer and they had to file complaints in order to receive their money.
What other players & reviewers said
The majority of complaints regarding Anna Casino related to issues with withdrawals or accessing bonuses, hidden fees on smaller deposits, and the lack of availability of customer support. Although some users reported positive experiences across all aspects of the site.
⭐️⭐️⭐️⭐️
“This is a good casino site,fast communication on live chat and many slot games that i like.”
⭐️
“I still did not get my 100% match up bonus of 200 euros, in their bonus section it says in very rare cases it will not automatic credit the bonus. Well if my case is a rare case, it's Sunday and there's no chat and they don't reply to emails. So another disappointing thing is that there's no customer service at all in weekends. l just wait till weekend is over so I can claim the welcome bonus.”
Games at Anna Casino
Anna Casino offered over 200 games, a smaller library compared to many competitors, with a variety of slots as well as bingo games. They did not have any table or live games.
Game providers
Anna Casino worked with a few well known providers to tailor their selection of games towards their target audience, including:
NetEnt
Microgaming
Aberrant Games
Play’n GO
RTP transparency
RTP stands for Return to Player and refers to the average amount that you would typically win back on a series of bets over a long session. The RTP of the games at Anna Casino was not listed anywhere on the site so you would have had to check these with the providers.
Available payment methods
| ❓Method | 🪙 Fees | 💸 Min Deposit | ⏱️ Payout Time |
|---|---|---|---|
| Credit / Debit card | 2.5% for deposits under €100 | €10 | 3-5 days |
| E-wallets ( Skrill, Neteller…) | 2.5% for deposits under €100 | €10 | 3-5 days |
| Trustly | 2.5% for deposits under €100 | €10 | 3-5 days |
Small fee for deposits
Charging fees for smaller deposits would have been a dealbreaker for many players, as most casinos did not operate this way.
Mobile and user experience
There was no Anna Casino mobile app and the site wasn’t particularly suited to being accessed via a mobile phone or tablet. For the best browsing experience, players would have had to use the desktop version. The desktop interface was smooth, stripped back, and easy to navigate.
Customer support at Anna Casino
At AnnaCasino users could reach out to customer support via email ticket or through their live chat, however the live chat was only available from 10:00 to 17:00 CET Monday to Friday. When the live chat was open, many players reported having to wait a very long time before being assigned to an agent.
Responsible gambling tools
There were no responsible gaming tools available at Anna Casino. There was a responsible gaming page accessible in the footer of their site, which offered information about managing your gaming habits but there was no way to set deposit, loss, or wager limits on your account or initiate a cooling-off period.
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Frequently asked questions (FAQs) about Anna Casino
Was Anna Casino legit?
Yes, Anna Casino was a fully legitimate online casino with a licence from the Curaçao Gaming Control Board.
Was there an Anna Casino mobile app?
No, there was no dedicated Anna Casino app, the best way to access the site was via desktop.
Were Anna Casino withdrawals instant?
No, most withdrawals took at least three to five business days, and many players complained that it took longer than that to receive their winnings.
Were there any live casino games at Anna Casino?
No, Anna Casino only offered slots and bingo games to its users.
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Giuseppe Faraone
Content Resources Lead
Fact-checked by Julia Attard
Product Manager
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