Admiral Casino review 2025

Does Admiral Casino offer a welcome bonus?

Admiral Casino offers new players 100 free spins. This is split into two parts:

• 50 free spins on Admiral Feel the Flutter on registration

• 50 free spins on Sizzling Hot Deluxe after making your first deposit

It’s a disappointing bonus that’s tricky to claim.

What are the terms and conditions of this bonus?

There’s a 1x wagering requirement on any winnings from the free spins.

The spins are worth 10p each and are accessible for three days before they expire.

Other bonuses for new and existing players

There are other promotions at Admiral Casinos, and none of them are worth your time.

Bonus Type	Offer	Wagering	Min Deposit	Verdict
Welcome Bonus	Up to 100 free spins	1×	£10	Too low to be meaningful
Bingo welcome bonus	5% weekly cashback	N/A	Buy any bingo ticket (1p minimum)	Potentially deceptive promotion period
Monthly Cash Flutter	Earn points to get cash by playing slots	N/A	N/A	Insultingly small cashback

Admiral Casino offers daily and weekly tournaments.

Bingo Welcome Bonus

Click on the “Bingo” tab, create a chat name, then buy a ticket to any bingo game to unlock two weeks' free access.

It’s only offered to new visitors of the “Bingo” page. The promotion lasts for two weeks from when you click on the tab.

The prizes range from £0.50 to the £100 jackpot. If players hit the jackpot, they only receive a share of it.

For a promotion at a casino of this size, this is less than average.

Monthly Cash Flutter

Collect points over one month by playing slots, Slingo, or scratch cards. Every month, these will be converted into cash depending on the level you reach.

Players earn 20 points for every £1 staked. Any cash prizes will be paid on the 20th of the month, and your points balance resets.

The reward levels are:

Reward Level	Points	Cash reward	Minimum stake
Silver	50,000	£5	£2,500
Gold	150,000	£10	£7,500
Platinum	550,000	£20	£27,500
Diamond	1,800,000	£100	£90,000

The cash rewards are far too small compared to the amount of money you will need to spend to get them, which doesn’t encourage customer loyalty.

Where is Admiral Casino licensed and available?

Admiral Casino is licensed by the UKGC, an agency with a strong reputation. This information can be found in the footer on its site.

Clicking on the license number leads you to the Admiral Casino UKGC page, which details the recent regulatory actions taken against them.

Is Admiral Casino safe and trustworthy?

Admiral Casino’s reputation went into freefall after a Gambling Commission investigation unveiled serious social responsibility and anti-money laundering (AML) failures.

Admiral Casino was given a £1 million fine for multiple violations.

This is not the first time Admiral Casino has committed offenses. In 2021, the owners, Greentube Alderney Limited, were ordered to pay out £685,000 for social responsibility and AML violations.

At CasinoTopsOnline, we believe you should only trust your money with casinos that have a strong reputation for safety. Admiral Casino’s approach to social responsibility demonstrates a worrying pattern of negligence. We therefore do not recommend visiting their casino.

Safety and security

The Admiral Casino website is TLS-encrypted, which protects customers’ financial and personal data. We could not find any issues with the structure of the Admiral Casino data protection procedures.

KYC and withdrawals

Like all licensed online casinos, Admiral Casino is required to carry out KYC checks on all customers wishing to make transactions. Users are asked to upload one of the following documents:

• Passport

• Driving licence/provisional driving licence

• UK residence permit

• Pass logo ID card

• Government-issued photo identification/national ID card

Broadly speaking, users do not have issues with withdrawals at Admiral Casinos.

What other players and reviewers say

Admiral Casino has received very mixed reviews. Here’s what users have to say:

⭐⭐⭐⭐⭐

Customers appreciate their “[q]uick withdrawal service” that involves “no messing around with your winnings”. Another said that they “never had any problems getting [their] money”, which is reassuring for players.

⭐

Users are disappointed about the lack of promotions at Admiral Casino "[n]o daily offers for spins, no free bonus, no offers, nothing”. Some users complain about Admiral Casino’s “very poor customer service”.

Games at Admiral Casino

Admiral Casino offers a library of 600+ games, including slots, table games, and live casino options.

Their site navigation tools fall short. There is no way to sort by provider, or a full list of providers on the site.

Admiral Casino’s live casino offers only 41 games and a handful of exclusive games, such as Admiral Feel the Flutter.

RTP transparency

Return to Player (RTP) is the predicted percentage return you can expect to get from a slot game over time.

There is no way to filter games by RTP at Admiral Casino. Players cannot view RTP information without going into a game or a demo.

RTP is a key factor when choosing a slot game, so we’d appreciate some more transparency on this.

Payment methods at Admiral Casino

Admiral Casino offers a standard selection of payment methods:

Category	Method	Fees	Min Deposit	Payout Time	Issues
Debit or credit card	Visa/Mastercard	No fees	£10	1-3 working days	Long withdrawal times
E-wallets	PayPal, Skrill, Neteller	No fees	£10	1 working day	Does not include crypto
Prepaid card	PaysafeCard	No fees	£10	1-3 working days	Long withdrawal times
Bank transfer	SEPA transfer	No fees	£10	3-7 working days	Long withdrawal times

Admiral Casino does not allow crypto transactions.

The withdrawal timeframes only include working days, meaning weekends can extend the withdrawal process. For a casino of this size, we’d expect payments to be processed seven days a week.

Mobile and user experience

The Admiral Casino app has a 3.8 rating on the Google Play Store and a 4.8 rating on the App Store.

According to multiple reviews, software issues interfere with people’s gameplay and winnings. One user reported that the app “doesn’t give [the] rewards [I’ve] won, [it] just says that there is a problem”.

Another upset user stated that their “[w]innings from free spins [were] not calculated properly as the slot crashed”. Worse still, they reported that “customer service didn't even reply, just thanked [me] for [my] feedback”.

Customer support at Admiral Casino

Customer support is far from perfect at Admiral Casino.

The Admiral Casino live chat is open 8 AM - 9 PM. When we reached out to them, we were met with a chatbot and had to request an agent.

When we were connected, they didn’t give us the information we asked for. We had to go back and forth for a while. Eventually, we got an answer. The whole process took around fifteen minutes.

The Admiral Casino phone line is open from 9AM to 5:30PM and can be reached by calling 0800 069 8921.

Outside of these times, the only option is to email support at [email protected].

For a casino of this size, we’d expect 24/7 customer support.

Responsible Gambling Tools

Admiral Casino offers a decent selection of responsible gambling tools, including:

• Self-exclusion

• Time out

• Deposit limits

• Reality checks

In the future, we’d like to see more tools such as loss limits.