10CRIC Casino review 2025

Does 10CRIC casino offer a welcome bonus?

10CRIC offers a first-time deposit bonus to all new players.

New players can receive a 150% first deposit bonus up to ₹20,000 plus 10 free bets on Aviator with code WELCOME150. This is a pretty stingy maximum bonus (around €195), but the minimum deposit of ₹250 makes it seem more accessible than offers at the best bonus casinos. Unfortunately, it isn’t. This is thanks to 10CRIC’s lengthy list of excluded territories.

What are the terms & conditions of this bonus?

The terms of the 10CRIC welcome bonus aren’t particularly clear. No wagering requirements are specified, meaning they are presumably 25x (the generic 10CRIC casino rollover requirement). This requirement must be completed in 15 days, which is unnecessarily restrictive.

Only slots, scratch cards, arcade games and keno contribute 100% towards this requirement. 

10CRIC defines bonus abuse broadly, which could be used to justify unfairly confiscating players’ winnings. This includes placing low margin bets on table or arcade games, where the likelihood of return on wager is greater than 95%.

Other bonuses for new and existing players

10CRIC offers other bonuses for existing players and none of them are worth your time.

Bonus Type	Offer	Wagering	Min Deposit	Verdict
Weekly Top Event Reload	Deposit bonus of up to ₹30,000 weekly using code TOPEVENT	35x	₹2,000	Unnecessarily low maximum win and short expiry period
Reach New Highs	Opt in weekly and wager at least ₹1,000 and receive 5 free bets on Aviator	Unspecified	₹1,000	Low max win

Weekly Top Event Reload

Deposit bonus of up to ₹30,000 weekly using code TOPEVENT

• Deposit ₹2,000-₹19,999 for 30%

• Deposit ₹20,000-₹49,999 for 45%

• Deposit ₹50,000+ for 40% up to ₹30,000

• Can be claimed weekly

• Rollover requirement for the casino and live casino is 35x the bonus amount

• Maximum win of 10x the bonus amount

• The bonus will expire within seven days if the requirements have not been met

Reach New Highs

Opt in weekly and wager ₹1,000+ and receive 5 free bets on Aviator

• Each free bet is worth ₹50

• The maximum you can receive from the free bets is ₹2,500 (under €25)

10CRIC offers various weekly and monthly promotions, including tournaments and casino cashback bonuses. In the future, we’d like to see more diverse offers such as referral bonuses and no deposit bonuses.

Where is the 10CRIC casino licensed and available?

10CRIC is licensed by the Curaçao Gaming Authority. Whilst this is an internationally recognised legislative body, its credibility does not match that of the most reputable European gambling regulators.

At time of writing, new players cannot currently register for an account at 10CRIC. When it is open to players, 10CRIC is primarily aimed at an Indian audience. Since changes to Indian online gambling laws were announced, it is unclear where 10CRIC will operate if and when the registration ban is lifted.

 Is 10CRIC casino safe and trustworthy?

The customer experience at 10CRIC suggests that it’s not one of the safest casinos to play at.

The terms and conditions reveal a handful of unfair policies. For instance, 10CRIC will charge a monthly administration fee to accounts that have been dormant for six months. This is incredibly punitive for such a short period of inactivity.

Many disgruntled players have been vocal about 10CRIC on trusted review platforms. Their main concerns include withdrawal issues and inattentive customer service.

Safety and security

10CRIC’s web security is adequate, but could be improved. TLS 1.2 is disabled. Enabling this protocol would bring the site’s security in line with the best online casinos.

KYC and withdrawals

Like all licensed online casinos, 10CRIC reserves the right to carry out Know Your Customer (KYC) checks on players prior to withdrawal. Verification checks may be performed internally or via third parties.

10CRIC may request documents, including but not limited to:

• Photo ID (passport or driving licence)

• Proof of address (utility bill dated within the last three months)

• Proof of funds (credit/debit/bank account statement dated within the last three months)

10CRIC has received a concerning volume of online reviews detailing slow withdrawals, lengthy pending periods and account closures.

What other players & reviewers say

10CRIC has received hundreds of one-star reviews on trusted platforms. Here’s what some worried customers are saying:

⭐

“I made a withdrawal of ₹12,040 from 10Cric on 17/09/2025, but the amount was frozen by my bank due to a cybercrime complaint linked to this platform. Despite contacting 10Cric support multiple times, I received no proper help or clear response. This experience has been extremely stressful, and I’ve lost trust in this site. I strongly warn others not to use 10Cric — it’s risky and lacks proper accountability”

“My account manager said i quote" Even google has bad reviews on google" so you can guess how serious they are about customer service, they closed my account with 3 lacs in it and did not pay me”

Games at 10CRIC casino

10CRIC offers over 2,500 casino games, including slots, table games and 10CRIC originals.

There is no way to sort games by provider, so it was difficult to know what was on offer. We tried using the search function, but we still couldn’t find popular slots like Book of dead or Sweet Bonanza. We’d like to see some deeper page organisation at 10CRIC in the future.

RTP transparency

There is no way of viewing RTP information without opening a game. 10CRIC does not offer demo games, which would let players get a feel for how a game pays out without staking any money.

Payment methods at 10CRIC casino

10CRIC supports transactions using fiat and cryptocurrencies. Unfortunately, the casino does not support many popular payment methods, such as Visa and Mastercard.

Method	Fees	Min Deposit	Payout Time	Issues
UPI	No fees	₹1,000	N/A	Deposit only
iCash.one	No fees	₹1,000	N/A	Deposit only
NetBanking	No fees	₹500	N/A	Deposit only
Bank Transfer	No fees	₹3,000	A few business days	Low maximum withdrawal
Bitcoin (BTC)	Commission (subject to fee)	0.00001000 BTC	Unclear	Unclear fees
Ethereum (ETH)	Commission (subject to fee)	0.00001000 ETH	Around five minutes	Unclear fees
Litecoin (LTC)	Commission (subject to fee)	0.10000000 LTC	Approximately 3 minutes	Unclear fees
Tether (USDT)	Commission (subject to fee)	1.000 USDT	Unclear	Unclear fees

Fiat currency users can only withdraw a maximum of ₹50,000 (less than €500). We think this is unfair, especially since users can deposit up to ₹500,000 (around €4,850) at a time. Bank transfer is the only option when withdrawing using fiat currency.

Mobile & user experience

10CRIC offers a web app which users can download from the website. This is free to download on iOS and Android and supports English and Hindi.

During our time on the desktop site, there were no issues with layout, but some elements took noticeably longer to load than others. We ran some page speed tests, which confirmed our suspicions. Here’s a breakdown of everything we found:

✅ No layout shifts

✅ Does not request geodata or notification permission

❌ Below average speed index

❌ Runs significantly slower on mobile than on desktop

❌ Colours lack sufficient contrast to be clear on mobile devices

Customer support at 10CRIC casino

10CRIC offers 24/7 support through live chat and email.

Upon opening the live chat window, users are greeted with an AI assistant. It was unable to answer many questions as the bot seemed to rely on FAQs.

The first time I asked to speak to a human operator, I was told to log in to my account. When I reminded the bot that I couldn’t create one at the moment due to site-level restrictions, I was put through to an agent immediately. We spoke to Thomas, who was very polite and helpful.

Customer support can be reached at [email protected].

Responsible Gambling Tools

10CRIC offers no responsible gambling tools except self-exclusion. This cannot be applied without the customer contacting customer support, who will activate the policy after a “reasonable working period”. Going forward, we would like to see 10CRIC give players more control over their gaming activity.