LevelUp is an online casino and sportsbook launched in 2020 by Dama N.V., a reputable company in the online gambling space. The platform is known for its massive library of over 11,000 games, including a few exclusives, and 100+ providers. It supports English, German, French, Irish, and Norwegian for players in over 20 markets, and gets a positive 8.7/10 rating from us after careful analysis.
How was your experience with LevelUp Casino?
Quick facts
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Things we like
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Website | www.levelupcasino.com/ |
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Games | 11,000+ |
Licence | Curacao Gaming Control Board |
Languages |
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Owner | DAMA N.V. |
Launched | 2020 |
Bonus |
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Games |
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Contact | [email protected] |
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Live Chat | Yes |
Support |
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Withdrawal Time | 0 - 72 Hours |
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Min. Deposit | € 10 |
Min. Withdrawal | € 10 |
Max Withdrawal | € 15000 |
Currencies |
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Deposit Limits | Yes |
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Wager Limits | Yes |
Loss Limits | Yes |
Quick facts about LevelUp Casino
Key Information | |||
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Website | https://levelupcasino.com | Company | Dama N.V. |
Launched | 2020 | Licence | Curaçao Gaming Control Board |
Countries | Multiple | Currencies | EUR, USD, CAD, AUD, NZD, NOK, ZAR, BRL, BTC, ETH, USDT, LTC, DOGE, BCH |
Bonus codes | LVL1 (1st deposit bonus) LVL2 (2nd deposit bonus) LVL2 (3rd deposit bonus) LVL4 (4th deposit bonus) | Other bonuses | Social media promotions, referral bonus, loyalty program, VIP program |
Games & features | Slots, live casino, exclusives, dice, instant games, jackpots, table games | Number of games | 11,000+ |
Mobile | Mobile-friendly and Android/iOS apps | Software providers | 100+, including Booming Games, BTG, Evolution, Hacksaw Gaming, KA Gaming, NetEnt, Nolimit, Pragmatic Play, Play’n GO, Red Tiger, Relax Gaming, Spribe, Thunderkick, and Yggdrasil |
Min. deposit | €10 | Payout days | Instant, 1-3 banking days for cards and bank transfer |
Customer support | Live chat | Contact email | [email protected], [email protected], [email protected] |
Is there a welcome bonus for September 2025?
Yes, LevelUp offers a welcome package consisting of four bonuses:
1st deposit bonus: 100% up to €2,000 + 100 free spins + €5 free bet for a minimum deposit of €20 with the LevelUp bonus codeLVL1.
2nd deposit bonus: 100% up to €2,000 + 75 free spins + €10 free bet for a minimum deposit of €20 with the code LVL2.
3rd deposit bonus: 100% up to €2,000 + 75 free spins + €15 free bet for a minimum deposit of €20 with the LevelUp promo code LVL3.
4th deposit bonus: 50% up to €2,000 + 100 free spins + €20 free bet for a minimum deposit of €20 with the code LVL4.
The quadrivalent welcome offer makes LevelUp one of the best bonus casinos, especially with wagering requirements set at a manageable 35x. Considering so many casinos go for 40x or higher rollover these days, LevelUp stands out with these reasonable terms.
What are the terms and conditions for this welcome bonus?
The LevelUp welcome bonus comes with certain terms and restrictions:
The wagering requirements are 35x the bonus funds for all four deposit bonuses.
The free spins come with a wagering requirement of 40x.
The minimum deposit is €20, but if you want to use crypto, it’s 0.001 BTC/0.16 BCH/0.015 ETH/0.35 LTC/315 DOG/20 USDT.
Each bonus lasts for 14 days, while free spins last for 72 hours.
The maximum free spins win from each bonus is €50.
Only games from the Wagering section of the site can be used to complete the rollover.
The maximum bet with bonus funds is €5.
LevelUp Casino bonus offers don’t come with standard game weighting percentages. Instead, you are limited to the games available in the site’s Wagering game category, the link for which is found in the bonus terms. The section includes primarily slots and doesn’t show the number of games contained within it.
How to use your promo code and unlock your bonus
Here’s what you need to do to unlock the first deposit bonus on LevelUp Casino:
Visit the official LevelUp website. Input your email and password, select your country and preferred currency, tick the boxes, and complete the first step of the registration process.
Provide your details. Input your full name, date of birth, and phone number, then click Next to continue.
Provide your address. In the 3rd step of the registration process, you need to input your address, city, and postal code. Click Finish to complete the signup process, after which you’ll automatically be redirected to the Deposit section.
Enter the desired deposit amount and choose your bonus. Since you’ve just registered, you can only choose the 1st deposit bonus. Select to activate it, or paste the promo code. Both achieve the same thing. Don’t forget that the minimum deposit is €20, but you can deposit more to get more bonus funds.
Make the deposit. Choose the payment method you want to use and provide the credentials. Review everything and complete the payment. It should be processed immediately if you’re using fiat, or within a few seconds/minutes, depending on the cryptocurrency used. Then both the deposit and bonus funds will appear in your balance.
Once you’ve played enough and completed the wagering requirements, you can move on to the next bonus or request a withdrawal.
Bear in mind that you need to verify your email to unlock full access to the bonuses and withdrawals. Verification via the KYC process is also required for withdrawing, as always.
We should mention that when we registered, we didn’t make the first deposit right away, but visited the Promo section to see the terms. At that point, we were offered a Power Up for the first deposit bonus that gave us 150 free spins instead of 100. All we had to do was use the code LVL150 in the initial deposit instead of the original 1st deposit bonus code.
Other bonuses for new and existing players
Bonuses offered | Bonus offer | Wagering | Min. deposit | Time frame |
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Cashback | Up to €100 in bonus funds and €50 free bet, depending on how much you’ve played | 20x | €150 | Weekly |
Daily cash drops | 7 drops of €150 every day | None | None, but €0.50 in bets during drop hours | 7 times a day during specific one-hour intervals |
Referral bonus | €25 per referral | 15x | The referral must deposit at least €25 | None |
Welcome bonus for UK players
Unfortunately, there’s no LevelUp bonus for UK players because the site is not available in the United Kingdom. The country is among the many restricted nations as per the casino’s Terms and Conditions.
You should look for other licensed online casinos that work in the UK if you want to get a welcome bonus in GBP as well as an overall casino experience tailored to Brits.
Welcome bonus for Canada players: Up to C$8,000 + 350 Free Spins
Canadians are eligible to claim the same LevelUp sign up offer as everyone else. Even though CAD is not equal to EUR, the welcome package is worth the same amount in Canadian dollars as it is in Euros. Unfortunately, this means you get inferior value since C$8,000 is only equivalent to around €5,000.
So, you can claim the following bonuses as a newly registered player from Canada:
1st deposit bonus: 100% up to C$2,000 + 100 free spins + C$5 free bet
2nd deposit bonus: 100% up to C$2,000 + 75 free spins + C$10 free bet
3rd deposit bonus: 100% up to C$2,000 + 75 free spins + C$15 free bet
4th deposit bonus: 50% up to C$2,000 + 100 free spins + C$20 free bet
LevelUp Casino no deposit bonus
Unfortunately, there’s no LevelUp no deposit bonus at the moment, but they are available from time to time. The option to activate no deposit bonuses at the bottom of the Promo section is a dead giveaway, and so is the fact that the site-wide bonus terms cover no deposit bonuses.
The customer support agents explained that they typically promote no deposit bonuses on the casino’s Telegram and WhatsApp channels, so you should consider joining those if you want to be updated on potential future promotions.
If we do strike a deal with the casino and get an exclusive offer for our readers in the future, we’ll make sure to update this LevelUp review so you can easily claim the promo. Until then, check out the list of no deposit bonuses we’ve secured from other platforms and take your pick.
LevelUp Casino cashback bonus
LevelUp features a weekly cashback awarded for deposits between €150 and €2,000 or more, anytime between Monday and Saturday. The bonus can go from €5 to €100 along with a free bet of up to €50, depending on the size of your deposit.
The bonus carries a 20x wagering requirement, which you need to complete within 3 days. There’s also a max win and max cashout from this promo, set at €300.
Loyalty and VIP programs
LevelUp features an interesting loyalty program based on accumulating Comp Points (CP) through gameplay, which you can then exchange for cash, subject to a 1x wagering requirement. The program also includes 60+ missions that yield additional CP, or other prizes, including free spins and no deposit bonuses, both of which come with a 15x rollover.
For instance, there’s a whole lineup of welcome missions for new players. You get 20 CP for verifying your email, 25 free spins for making a withdrawal, or 50 CP and 10 free spins for placing 500 bets in slots. There are even anniversary missions where you earn prizes for staying on the site for a set period. The last mission is 5 years on the site, for which you get 300 free spins.
Through the program, you earn 1 CP for every €20 wagered, and you can then exchange CP at a rate of €1 for every 100 CP, which is also the minimum amount you can exchange. In other words, you get €1 as a bonus for every €2,000 you wager on the site.
As for the VIP program, it features three levels, each with increasingly better perks and LevelUp promo offers. You either join it through an invitation or by depositing at least €1,000 in a single day. It’s expensive and designed for high rollers, but it comes with good perks, like a better CP exchange rate, a personal account manager, personal cashout limits, and special-occasion gifts.
It also comes with a weekly cashback that starts at 5% for the first level, Gold, and goes up to 10% on the third level, Diamond. There’s also a rakeback bonus, an extra cashback from the second, Platinum level, and real cash bonuses for Diamond VIP players.
Tips for maximising the bonus code rewards at LevelUp Casino
Here are a few tips we picked up while reviewing LevelUp:
Consider depositing more on the first four deposit bonuses. You should always deposit within your means, but if your bankroll allows it, depositing more increases the value of the welcome bonus. The bonuses scale with your deposit, and with the rollover set at a reasonable 35x, it makes sense to take advantage of the higher potential yield.
Take into account that the Cashback Resurgence promo comes with a €300 max win and cashout. This might not make it worthwhile to go for bigger cashback values, like the max €100 cashback for deposits of over €2,000. There’s no point in depositing more than what you can potentially win from your bonus, no matter its size. You should consider claiming this promo in crypto, as the maximum cashout values are often higher when taking into account the value of those cryptos in euros.
Follow the casino’s Telegram and WhatsApp channels for potential bonuses. LevelUp Casino occasionally offers promotions and promo codes that unlock free spins and no deposit bonuses.
There’s no standard game weighting on LevelUp. This means you need to open the terms for each bonus you intend to claim, check whether they have a wagering requirement, and then click the link in the terms that will take you to the Wagering game category, which is not shown in the lobby otherwise.
Where is LevelUp Casino restricted?
LevelUp holds a licence from the Curaçao Gaming Control Board and is available in around 20 countries.
Bear in mind that the list of countries shown in the registration section might not be correct. The T&C has the final say here, so it’s best to check whether your country is on the restricted list.
Due to legal restrictions, players from over 100 countries and over 40 territories are not allowed to join and gamble on the LevelUp platform. This includes countries like:
United States
United Kingdom
Japan
Spain
France
For a complete list, check the LevelUp Casino website. Opening the Terms section and searching for your country with Ctrl + F should do the trick.
How safe & trustworthy is LevelUp Casino?
After analysing LevelUp Casino using our strict rating process and methodology, we gave it an above-average rating for safety and trustworthiness, having found it to be one of the safest casinos to play at.
You’ll learn everything about our methodology near the end of this review, but here are our main takeaways:
Safety and security - Checked on August 8, 2025
Besides the licence from the Curaçao Gaming Control Board showing that the site observes the necessary security measures like SSL encryption, LevelUp partners with a large number of payment and game providers. Many of these are highly reputable names, which indicates that this is a casino you can trust.
By studying the casino’s privacy policy, we learned that the brand is fully committed to keeping your information safe. Data is only shared with third parties like game and payment providers.
The site also offers 2FA protection for user accounts, which is outlined in the privacy policy.
Lastly, the brand ensures that its employees handle data carefully, and they are all required to sign NDA agreements.
KYC and withdrawal - Checked on August 8, 2025
LevelUp follows a standard KYC policy requiring you to undergo identity, address, and payment verifications before you can initiate a withdrawal. Bear in mind that you also need to verify your email.
When prompted, you’ll be requested to upload:
Proof of identity: Passport, national ID card, or driver’s licence
Proof of address: Utility bill, paper bank statement, or mobile phone bill
Proof of payment: Image of your online bank page, Skrill page, bank statement, or similar
Verification usually takes less than an hour, so you won’t have to wait too long even if you fail to complete this step before deciding to request a withdrawal.
Bear in mind that regardless of whether you use crypto or fiat, the casino will require proof of ID and email confirmation.
What other players and reviewers say - Updated on August 8, 2025
Players have mixed opinions of LevelUp Casino, judging by their ratings and feedback on multiple major review platforms.
Players typically praise the ease of use, quick withdrawals, and quality of games
“Finally an app that honours what it advertised!!. And to my utter amazement I had a personal call from my now assistant making sure all was well and offering some extra goodies that were totally enjoyed!! I had a $800 win and 10 min later it was deposited into my account!!
Thank you level up!”
“Not bad, a little difficult with the verification process but the support team are very helpful and got me on board. Good fun games, once I was verified didn't have issues cashing out.”
Games at LevelUp Casino
LevelUp boasts an extensive library of over 11,000 games from more than 100 providers, constituting one of the largest collections on the market. Most types of casino games are available, including a large number of live dealers and several exclusives. We even found a few fish games from KA Gaming, which are typically only seen in sweepstakes casinos. You can try most of these for free using their respective demo versions.
With all of that in mind, LevelUp definitely deserves a spot among the best online casinos currently available.
Is there a wide range of providers available?
Yes, definitely. LevelUp casino games come from almost every major provider you can think of, including:
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Pragmatic Play
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NetEnt
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Playtech
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Evolution
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Ezugi
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Play’n GO
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Yggdrasil
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Hacksaw Gaming
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BTG
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ELK Studios
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Evoplay
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Betsoft
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Push Gaming
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Red Tiger
Popular Megaways slots
You can find a bunch of Megaways slots if you sort slots by theme, where you get to choose Megaways as one of the options. It’s a peculiar design choice, but nonetheless, you’ll find trending games like Zillard King Megaways from Red Tiger, Castle Cash Megaways from Reelplay, Gonzo’s Quest Megaways from Red Tiger, and Bandit Megaways from Pragmatic Play.
There’s also Gods of Troy Megaways from Red Tiger, an Ancient Greece-themed game with up to 117,649 winning ways and a progressive jackpot feature.
Online slots
If slots are your thing, you'll have no trouble finding a suitable one on LevelUp for the sheer number and diversity available in this game category. You'll be able to play popular slots like Book of Dead, Buffalo King, Book of Ra, and even a few exclusives like Caishen’s Gifts: LevelUp from Platipus and Buffalo LevelUp Grandways from Gamebeat.
When we talk about slots, we also mean jackpots, and you’ll find plenty of these on LevelUp, including both regular jackpot slots and progressives.
RTP transparency
LevelUp, unfortunately, isn’t overly transparent about the RTPs in the games they offer. You’ll find the percentages listed only in the games themselves, but this requires reading through each game’s Help section.
Blackjack
The casino offers at least 50 RNG blackjack games from a broad range of providers and more than 400 live blackjack tables. When it comes to types, there are American, European, Multi-Hand, and Spanish 21 blackjack releases.
You’ll find a lot of popular Evolution live blackjack games, like Free Bet Blackjack, where you can double down for free if you have a two-card hand with a hard total of 9, 10, or 11.
Roulette, poker and other table games
Besides blackjack, the LevelUp live casino holds around 100 roulette tables, more than 100 baccarat tables, and at least 40 more table games like Sic Bo, Dragon Tiger, Andar Bahar, and Teen Patti. There are also a few poker games.
If you’re interested in poker, there are at least a dozen more RNG games and a few dozen video poker releases.
The RNG table game section also features more roulette and baccarat games, but also other releases like Red Dog from Betsoft, Three Cards from VoltEnt, and Three Card Rummy from Platipus.
Crash games
You’ll find a bunch of crash games in the Instant section, which numbers over 400 games, including mines, dice, plinko, scratch, and other fast-paced game types.
As for crash releases, you’ll find the timeless Aviator from Spribe, but also other releases like Aero from Turgogames, Spaceman from Pragmatic Play, and JetX from Smartsoft.
LevelUp Casino unique features
There aren’t many unique features on LevelUp as the site clearly focuses on providing a massive game library and several rewarding promotions.
However, it does sport the Jackpot Master feature with its three progressive jackpots. You can participate in this after you’ve made at least five deposits on the site.
The initial values of the three jackpots are €50, €500, and €5,000, and you need to bet at least €1, €5, or €10, respectively.
Deposit and withdrawal methods
LevelUp offers over 20 deposit methods and nearly the same number of withdrawal options. This includes popular services like Visa, Mastercard, Skrill, Neteller, and Interac, as well as cryptos like Bitcoin, Ethereum, and Tether.
With withdrawals typically taking no longer than an hour (except with cards and bank transfer), LevelUp is also one of the best online casinos in terms of payout speed.
Banking method | Fees | Min. deposit | Payout times |
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Credit card (Visa, Mastercard, Maestro) | None | €10 | 1-3 bank days |
E-wallets like Skrill, Neteller, Piastrix, and MiFinity | None | €10 or €20 | Instant or up to 1 hour |
Voucher (Neosurf) | None | €20 | N/A |
Canadian methods (Interac, Instadebit, iDebit) | None | CA$10 or CA$15 | Instant or up to 1 hour |
Crypto (BTC, ETH, BCH, LTC, DOGE, USDT) | None | 0.0002 BTC/0.01 ETH/0.001 BCH/0.01 LTC/1 DOGE/0.01 USDT | Instant or up to 1 hour |
Bank transfer | €16 | €200 | 1-3 bank days |
The payment methods you get to use will depend mainly on your location. You won’t be able to see the exact availability before you join. You’re very likely to get access to all crypto options, while the selection of fiat methods will depend on your country of residence.
LevelUp Casino on mobile
Besides a fully mobile-friendly site, there’s also a LevelUp mobile app, which you can install on either an Android or iOS device. You’ll likely need to allow installation from unknown devices, but the rest of the process is the same as with any other app.
Bear in mind that the LevelUp app is not a standard mobile application but more like a shortcut to the mobile site, the same approach many other casinos take. Creating a full app is costly, especially considering that it can’t be listed on the official app stores.
User experience and site performance
LevelUp Casino is well-designed with a minimalist style and only a few complex visuals that might slow it down for some users with older devices and poor connections.
The site is also well-organised and even offers an entirely separate subdomain for the sports betting side. This makes it easy to distinguish between the two. You even get separate sections for bonuses.
The game library also enjoys great organisation, with clear numbers indicating how many games can be found in each category. The Search function is excellent, and you can separate games by their provider or theme.
Naturally, there’s room for improvement. For instance, the fact that games contributing to the rollover have their own separate section with no search function can be problematic for those who want to check if specific games contribute to the wagering requirements.
Customer support
Even though the casino doesn’t offer a dedicated Support or Contact Us page, there’s a button for accessing the LevelUp live chat feature in the upper right corner, next to your account and balance.
The live chat is the primary method for contacting support. You’re first greeted by a chatbot and a selection of questions to ask. You can’t type anything until you reach the point where you can request to speak to an agent.
Agents are quick to reply and generally very helpful. They always responded to us with detailed answers, even to questions that didn’t necessitate this, which goes to show that they care about thoroughly assisting each user.
The site also has an FAQ section and channels on Telegram and WhatsApp, but these are not used for customer support.
Channel | Availability | Response time | Time to problem resolution |
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Live chat | 24/7 | Instant for bot, within a few seconds for agents | Within several minutes for standard issues |
24/7 | A few hours | Depends on the problem, but it can take a few days |
Responsible gambling tools at LevelUp Casino
LevelUp has a responsible gaming page like all other online casinos, where you’ll find info on the tools they offer, some advice, instructions for reaching out to LevelUp to ask for self-exclusion, and some links to useful external sources.
Outside of self-exclusion, which is activated by request, other tools are available in the Limits section of your account. There you can set a:
Deposit limit: Restrict the amount you can deposit daily, weekly, or monthly.
Loss limit: Set the maximum amount you can lose every day, week, or month.
Wager limit: Set a limit to how much money you can use to play games or bet on sports every day, week, or month.
Cooling off period: If you need a break from gambling, you can set this period to 1 day, 3 days, 1 week, 1 month, 3 months, or 6 months.
LevelUp Casino Compared to other casinos
Frequently asked questions (FAQ)
I’ve got some final pearls of wisdom to share with you before you register at the casino.
How good is LevelUp Casino?
We gave it a strong 9/10 rating after our detailed analysis because LevelUp has a massive and diverse library of over 11,000 games, rewarding promotions with manageable rollover, a neat loyalty program with exchangeable Comp Points, and more.
Who owns LevelUp Casino?
Dama N.V. owns and operates LevelUp Casino. This famous company is behind more than 100 casinos, including Winz Casino, 24Casino, Bitkingz Casino, Playfina Casino, and King Billy Casino.
Are LevelUp Casino withdrawals instant?
Yes, payments on LevelUp are largely instant, unless you use credit cards or bank transfer, in which case the processing time is 1-3 bank days. Bear in mind that withdrawals might take a few hours, even if you’re using an instant withdrawal method, and especially if you’re using cryptocurrencies, where we also have to account for the time it takes the blockchain to process the payment.
Is LevelUp legit?
Yes, LevelUp Casino features a valid Curaçao Gaming Control Board licence and is owned by Dama N.V., a reputable brand in the online casino industry with over a hundred sites under its belt.
Is LevelUp Casino legal in the United States?
No, LevelUp is not available in the US as it’s not licensed in any of the states where online gambling is legal. Plus, the US is listed among the restricted countries in LevelUp’s Terms and Conditions.
How do I close my LevelUp Casino account?
To close your account, you will need to specifically request this from customer support. LevelUp Casino doesn’t have a feature or function you can use to close the account on your own.
Fact-checked by Julia Attard
Product Manager
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