Kassu Casino Bonus & Review
While this casino is still online, it fell short in key areas such as customer support, withdrawal speeds, and bonus value. Check out our vetted picks for a better gambling experience on our casino reviews page.
Quick Facts
Instead of Kassu Casino, Why Not Try
Things we like
Things We Didn't Like
Website | www.kassu.com |
---|---|
Games | 1300+ |
Licence | Malta (MGA) , United Kingdom (UKGC) |
Languages |
|
Owner | Genesis Global Limited |
Launched | Since 2019 |
Bonus |
|
Games |
|
Contact | [email protected] |
---|---|
Live Chat | Yes |
Support |
|
Withdrawal Time | Up to 72 hrs |
---|---|
Min. Deposit | € 10 |
Min. Withdrawal | € 10.00 |
Max Withdrawal | € 2300.00 |
Currencies |
|
Deposit Limits | Yes |
---|---|
Wager Limits | Yes |
Session Limits | Yes |
Loss Limits | Yes |
Self Exclusion | Yes |
Kassu Casino Compared to other casinos
Overview of Kassu Casino
Kassu Casino presents itself as a modern online casino with a sleek, futuristic design and user-friendly interface, but the experience may fall short for many players. While it claims to cater to all types of players, you might find that the actual gameplay and site functionality don't always live up to the promises.
The selection of games, sourced from some popular software providers, might seem enticing, but you may find the library lacking in variety or quality. The payment options available for deposits and withdrawals may also leave something to be desired for certain users.
Kassu Casino bonuses
While Kassu Casino advertises various bonuses and promotions, don’t expect them to drastically improve your gaming experience. The welcome package, though seemingly generous at €1,500 and 50 Free Spins, may come with terms that make it hard to fully benefit. Furthermore, ongoing promotions like "Marvellous Mondays" and "Fancy-Free Spins on Tuesdays" can have wagering requirements that make them less appealing, especially for casual players.
Welcome bonus
New players are offered a welcome bonus of up to €1,500 and 50 Free Spins, but keep in mind that bonuses often come with complicated wagering requirements, making it harder to actually withdraw any winnings.
Fab Fridays
The "Fab Fridays" promotion at Kassu Casino may seem appealing at first glance, but when you dig deeper, it becomes clear that this offer is far from great. To claim a modest 25% bonus up to $50, players are required to deposit at least $50—essentially doubling their investment just to receive a relatively small bonus. Given the max bonus of $50, that means you would need to deposit at least $200 to get the full bonus, which doesn’t seem very generous.
Adding to the disappointment is the 40x wagering requirement on any winnings from this bonus, which makes it extremely difficult to actually cash out anything. If you're hoping to win and withdraw, you're going to need to wager 40 times the amount before you can even think about cashing out. And even then, you're only allowed to cash out a maximum of $100 from any Free Spins winnings, which is a very limited amount, especially considering the large wager you're required to make.
Moreover, the bonus is only available for slot games, so players who prefer other game types are left out of the fun.
VIP programme
The VIP program at Kassu Casino might sound appealing on paper, but it falls short when you take a closer look. While it promises a variety of perks for VIP players, the reality may not be as enticing as it seems.
First off, the idea of "personalized customer support" is nice, but it doesn't really change the fact that other players might still experience delays or lack of attention. While having a dedicated account manager might seem beneficial, the actual quality of support could still be hit or miss, as it often depends on the casino’s overall customer service.
As for "exclusive bonuses," these may sound great in theory, but they are likely to be similar or less rewarding than regular promotions available to all players. The terms and conditions on these VIP-only bonuses might be just as restrictive, if not more so, than those offered to everyone else. The focus on deposit bonuses, cashback, and free spins doesn't necessarily make the VIP experience more valuable when compared to the regular promotions available.
While faster withdrawals may seem like a perk, the process for regular players may already be fast enough, making the difference feel insignificant. Additionally, the "higher withdrawal limits" are only relevant to high rollers—something most casual players will never see.
The mention of "VIP events" and "personalized gifts" is also a bit of a stretch. These events may be rare and not always worth the effort, and the gifts are likely to be token gestures that don't justify the loyalty required to achieve VIP status.
Ultimately, the VIP program at Kassu Casino seems like a way to make players feel special without offering any truly exceptional benefits. For most players, the perks are likely to feel underwhelming and not worth the extra effort required to reach VIP status.
How to sign up for Kassu Casino
The signup process is straightforward but doesn’t offer much excitement. After following basic steps like entering your full name, gender, and date of birth, you'll be able to start playing. However, the overall experience may feel lackluster compared to other casinos with more streamlined or enhanced registration systems.
Caisno games at Kassu Casino
Although Kassu Casino works with well-known software developers like NetEnt and Red Tiger, the game variety may leave something to be desired. While they feature popular titles like Starburst and Gonzo’s Quest, you might find that some of these games are available at almost every other online casino, making the experience less unique.
Slots
Kassu Casino offers a collection of online slots, but the selection may feel repetitive and doesn’t necessarily offer anything new or different compared to other major casinos.
Table Games
While they offer a decent range of classic table games like blackjack and roulette, the selection of variants might feel limited, and you could find more excitement at casinos offering a wider range of options.
Live Casino
The live casino offers an immersive experience, but the options might feel limited, especially if you're looking for unique or innovative live dealer games. Some players might find the atmosphere lacking compared to other more engaging live casinos.
Sports betting
Kassu Casino does not provide sports betting, which can be a major disappointment for players who enjoy betting on sports along with their casino games. For a comprehensive sports betting experience, you'll need to look elsewhere.
User experience Kassu Casino
While the user experience might seem friendly with its bright design and easy-to-use layout, the overall functionality can feel basic and unremarkable. While it’s easy to find what you need, the site doesn't offer much beyond the basics, and you might expect more polish from a modern online casino.
Kassu mobile casino
The mobile version of Kassu Casino offers a decent user interface, but there are some noticeable drawbacks. Many games are unavailable on mobile devices, and the lack of a dedicated app could be frustrating for players who prefer a smoother mobile experience.
Deposit and withdraw at Kassu Casino
Kassu Casino's payment options are somewhat limited, catering primarily to European players. While they offer popular methods like Visa and Mastercard, these can be slow, with some withdrawals taking up to three business days. E-wallets provide faster withdrawals but are still limited in choice compared to other casinos.
Kassu withdrawal speed
E-wallet withdrawals are processed immediately, but Visa and Mastercard transactions can take up to three business days, which is a long wait for many players.
Customer support
While Kassu Casino offers multiple support channels like email, phone, and live chat, their live chat hours (08:00-23:00) are restrictive, leaving you without assistance during late hours.
[email protected] | |
📞 Phone Helpline | 0800 029 4558 |
💬 Live Chat | Y (08:00-23:00) |
✉️ Contact Form | N |
❓ Faqs | Y |
Trustworthiness of Kassu Casino
Founded by Genesis Global Limited in 2019, Kassu Casino holds licenses from the UK Gambling Commission and the Malta Gaming Authority. Despite these licenses, some players may question its reputation due to the lack of any major differentiating features and the relatively new nature of the casino.
Kassu Casino licence
The United Kingdom Gambling Commission (UKGC) and Malta Gaming Authority (MGA) regulate Kassu Casino.
Safety at Kassu Casino
Kassu Casino ensures the safety of players' private data and payments with SSL encryption. They also have a strict Responsible Gaming policy, offering self-exclusion, pause, personal playing limits, and external help from organisations like GambleAware, Stodlinjen, and Responsible Gaming Foundation to support vulnerable players.
Problems at Kassu Casino
Kassu Casino suffers from several drawbacks, including limited payment options, no mobile app, and restricted customer service hours. These issues can make the experience less convenient and frustrating for some users.
Final Verdict
While Kassu Casino may be a decent option for some, its overall offerings are far from groundbreaking. With a fairly standard game library, limited bonuses, and somewhat cumbersome withdrawal times, it doesn't stand out as one of the top choices for online gaming enthusiasts. It might work for casual players, but serious gamblers may want to consider other options with more to offer.
FAQs about Kassu Casino
Is Kassu Casino legit?
We have found quite a few red flags at Kassu. While it may be licenced and regulated, there are too many problems including slow withdrawals and poor bonuses for us to recommend it.
What is the minimum deposit at Kassu Casino?
The minimum deposit at Kassu Casino is €10, but it may vary depending on the payment method.
Can I play for free at Kassu Casino?
To ensure the safety of both users and service providers, the UKGC has prohibited the use of demo play.
Fact-checked by Julia Attard
Senior Author & Online Casino Expert