Best Online Casinos in Germany

Choosing the Best Online Casino in Germany

There are hundreds of casinos out there to pick from. But what are the most important factors to pay attention to? Whether you are a seasoned player or a complete newcomer, there are a few things you want to keep in mind when finding your casino of choice:

1. Casino Licensing: Check that the casino has a licence from a good jurisdiction. You can often find this in the footer of the site. Most top-ranked German casinos are licensed by Malta Gaming Authority or United Kingdom Gambling Commission.
2. Customer Care: If you have an issue with the site, can you speak with someone any time to try and sort it? If a casino has 24/7 live chat or phone, this makes the process much easier! This is a sign of a great casino.
3. Game Selection: Nowadays, casinos stock their lobbies with a great variety of slots and table games including classics such as roulette, blackjack and baccarat as well as poker. Popular game providers in Germany include Quickspin, Netent, Novomatic and Microgaming.  Some casinos also have a separate sports-betting section.
4. Deposit Options: You should be able to pick from a number of payment methods which are secure and safe to use, such as eWallets and bank/card transfer. Popular payment methods favoured by German players include Skrill and Neteller amongst others.  
5. Languages: Although most casinos will use English as a default language, it is now a requirement that licensed casinos are to provide their site in German as well.
6. Safety and Security: You should make sure that the site uses encryption, and that they have a robust privacy policy. Make sure to read the terms and conditions for any site before registering or taking advantage of their offers. All of the casinos we recommend on this page are 100% tested and guaranteed to be secure.

Scroll down to the next sections to find out which unique qualities of each of these criteria make certain casinos the best option for German players!

Online Slots for German Players

When it comes to virtual slots, online casinos are usually better equipped with a great selection even more varied than what you would find at land-based casinos. German players can find a large number of video slots, classic slots and fruit machines by leading software providers including Novomatic, Microgaming, NetEnt, Yggdrasil Gaming, Playtech and Big Time Gaming at online casinos.

It is important to note that there are specific rules for slots offered to German players which may differ from other markets:

• Players in Germany can only bet a stake of €1 per game
• Each slot game will last at least 5 seconds
• Autoplay in slots is not allowed

Have a look at the top three slots in Germany.

Casino Bonuses for German Players

Keen players in Germany can benefit from plenty of great bonuses, all in Euro! Without needing to convert currency, German players in mind, you can easily get the best freebies to enhance your gaming experience. It's important to read the terms and conditions, as always, so that you can be aware of what the bonus requires and if there are any payment methods which are excluded from the offer.

Types of Casino Bonuses in Germany

There are so many kinds of bonuses to benefit from. You can find any combination of these bonuses at a casino when you play! The type of bonus offered will mostly depend on which type of casino you are playing at. For instance, a slots casino will have more free spins on offer, but one with more of a focus on sports betting may offer more free cash or deposit bonuses.

• Deposit bonuses - money or free spins which you receive as a gift when you deposit money with the casino.
• No deposit bonuses - these are free money or spins which you get for signing up, without needing to place money with the casino.
• Welcome package bonuses - A collection of bonuses which you receive when signing up. The most frequent welcome bonuses are a combination of deposit bonuses and free spins.
• Free spins - a number of plays on a certain slot game. You don't need to spend any money to play when using free spins.
• Reload bonuses - a bonus, usually of a match bonus or free spins, given to you when you top up your account.
• Free cash bonuses - money given to you to bet with. Usually has a rollover requirement.
• VIP bonuses - bonuses given to players who have spent a lot of time playing with a single site.
• Refer a friend bonus - you'll get this bonus when somebody signs up to the website on your recommendation, usually using a referral code

For more information on the most common types of casino bonuses, click on the icons below:

Customer Service in Online Casinos in Germany

Keep in mind that there are several factors to consider when choosing the right online casino for you. If you have any questions on how to play a particular game or you have troubles having your winnings paid out, you need to rely on the online casino to provide you with the best customer support available.

Customer support can come in different forms, depending on the casino in question. These are the types you'll find on any good casino:

1. Live chat - This is a chat box where you can talk to a customer support agent in real-time. This is the quickest option for sorting out any issues directly and is usually available 24/7.
2. Email - This is usually sent by the email address directly or through a contact form. Your issue can be resolved fairly quickly, but less so than on phone or via live chat.
3. Phone - This is a less common option for casinos, but if available it can be nearly as fast as live chat to sort your issues.

Payment Methods for Players in Germany

There are plenty of payment methods available to players based in Germany. It depends on what the casino in question accepts, but you have many payment options to choose from. A casino would have the payment methods they accept on a separate payments page or in the terms and conditions. Just keep in mind that you may have to withdraw any winnings on the same method or account that you deposited with.

German players will want to ensure that the casino site in question offers EUR € as an option when depositing and withdrawing. Almost all online casino sites do, so this shouldn't be an issue! Before signing up at any online casino, make sure you read over the available deposit and withdrawal methods to make sure you are able to conduct your transactions securely.

Most casinos will not have a fee for using certain payment methods and if so, it will be clearly listed either on the Payments page or in the terms and conditions. On the other hand, we advise checking with the payment provider you wish to use as you might be charged fees for using the service to fund a casino account.

Withdrawal Times for German Players

The time it takes for the funds to reach your account depends entirely on the withdrawal amount requested, the casino’s processing time and the payment method selected. If the withdrawal amount is considered to be high, further KYC and AML checks might be required before the casino can allow your request to go through.

The majority of casinos aim to have their processing times under 72 hours. To make sure that the withdrawal time is kept as minimal as possible, we recommend that you send over all the necessary documents to the casino support team. You will receive details of what is required via email.

After the casino has accepted your withdrawal request, it all depends on the payment method you had previously chosen. Some methods such as e-Wallets provide instant payouts whereas bank charges might take up to 5 days.

German Mobile Casinos & Apps

Mobile casinos are the cutting edge of the gambling market and are available in all the German states. Some casinos simply have a mobile-optimised version of their site and others have a casino app which would be available for download on Android and iOS. The best casinos accept a wide variety of mobile-friendly payment methods such as e-Wallets and Pay by Phone.

Online Gambling Regulations in Germany

In September 2011, the Schleswig-Holstein Parliament passed the gambling reform. This new law allowed casinos and poker rooms to apply for a licence that is regulated, meaning that the government would still have control over gambling activities, but it would be legal to operate. This only covered players in Schleswig-Holstein in Germany, and you had to be resident of the state to play at these licensed casinos. On the other hand. many casinos abroad that accept European players do accept German players, no matter which state they're in.

With the new legislation being agreed upon in 2020, the gambling scene is set to change in Germany in 2021. From 1^st of July 2021, gambling online will be fully regulated in every state in Germany. This new legislation comes with a set of requirements including:

• Casino operators need to have a registered office in the EU or EEA
• The website must have a German version which has to include all the necessary information in German
• Players must create an account that will be used to play on platforms by different providers
• Monthly deposits on websites are limited to €1000 per player across all operators
• Each operator must have an easily found opt-out button which leads to a 24-hour exclusion
• Auto-play is no longer allowed in virtual slots and each virtual slot game must last at least 5 seconds
• The stake for virtual slots is limited to €1 per game
• Poker players must be assigned to a virtual table on a random basis and only poker variants without a banker will be permitted
• Online gambling advertisements are not allowed between 6 am and 9 pm
• Live betting is no longer allowed

While the current regulations might still seem confusing, there really is nothing to worry about from the player’s side. It is completely legal for players based in Germany to gamble online. In addition to that, you can rest assured that we recommend only licenced and valid online casinos to our players. If you prefer to play at physical casinos locally, Berlin, Duisburg, Stuttgart, Hamburg, Baden-Baden, Bremen and Bad Wiessee (all municipalities in Germany), have a lot of land-based casinos.

Gambling Winnings in Germany

Much like in the rest of Europe, gambling winnings in Germany are tax-free! You can keep 100% of what you win, no matter where the casino you play at is based, or whether it is a local casino or one based abroad. This is applicable not only to casino winnings but also to sports betting and lottery wins.

Best German Online Casinos 2021

German Helplines for Problem Gamblers

The interest in online gambling has surged over the years and with more people gambling, there was also a rise in people seeking help for problem gambling. Reputable casinos recognise the importance of acknowledging this problem and have set out several measures on their sites to help their players gamble safely. Such measures include setting limits for daily, weekly and monthly losses as well as being able to time your gameplay and self-exclude if you feel that you need to step away from the gambling scene.

If you or someone you know is experiencing a gambling problem or is showing signs of struggling, we urge you to speak up and seek help. Organisations have been set up in all major countries which offer a number of services and support for problem gamblers.

In Germany, you can seek help by contacting one of the following organisations:

Evangelische Gesellschaft Stuttgart e.V.

• Büchsenstraße 34/36, 70174 Stuttgart
• 00 49 (0) 711 2054 345
• spielerberatung@eva-stuttgart.de

Universitätsmedizin Mainz, Kompetenzzentrum Verhaltenssucht

• Untere Zahlbacher Str. 8, 55131 Mainz
• 0049 (0) 800 1 529 529
• verhaltenssucht.de

Visit our responsible gambling page for more information on responsible gambling and how to recognise signs of problem gambling.

German Casinos FAQs

Looking for more information about casinos in Germany? Check out our frequently asked questions below.

This page was written in 2018 and is now maintained and updated regularly by John Smith. Should you have any questions or see any discrepancies on this page, feel free to reach out to him on john.smith@casinotopsonline.com. The casino list at the beginning of the page is revised each month, to ensure we only offer the very best casino sites to our readers. For a list of references used to create this page, please see below.

References About This Page

• Germany gambling regulation (ICLG)
• New gaming regulation in Germany (Lexology)
• German Gambling Regulation 2021 Transitional Regime (Lexology)
• Gambling Helplines and Help Centres (European Casino Association)