CasinoLuck Bonus & Review
Quick Facts
Things We Like
Things We Didn't Like
Website | www.casinoluck.com |
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Games | 1000+ |
Licence | Malta (MGA) , United Kingdom (UKGC) |
Languages |
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Owner | ASG Technologies Ltd |
Launched | Since 1999 |
Bonus |
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Games |
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Contact | [email protected] |
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Live Chat | Yes |
Support |
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Withdrawal Time | Up to 12 hrs |
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Min. Deposit | € 20 |
Min. Withdrawal | € 10.00 |
Max Withdrawal | € 7000.0 |
Currencies |
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Deposit Limits | Yes |
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Wager Limits | Yes |
Session Limits | Yes |
Loss Limits | Yes |
Self Exclusion | Yes |
Reality Check | Yes |
CasinoLuck Compared to Other Casinos
Casinoluck Bonus
Casino bonuses and promotions are vital to keeping traffic on the site. These bonuses extend freebies for gamblers to experience the casino entertainment first-hand without spending too much of their own money.
At CasinoLuck, players are spoiled in a variety of ways. Here are some of the offers set in stone on the platform:
Welcome Bonuses
The casino offers first-time depositors a hospitable handshake in the form of a Casino Welcome Bonus. With the stricter regulations in the UK, the casino is forced to offer two distinct bonus offerings; one for the UK and the other for the rest of the players around the world:
United Kingdom: 100% Match Bonus up to £50 + 50 free spins on Starburst Slot.
Rest of World: 100% Match Bonus up to €150 + 150 free spins on Book of Dead Slot.
All you need to do to take advantage of one of these unique offers is register a free account with CasinoLuck, place a minimum deposit of £/€20 and wager the bonus amount through the machine 35x before claiming any wins. All deposits with Skrill or Neteller are subject to stricter terms of play and limited betting increments.
Casinoluck Bonus Code
To play at Casumo Casino, no bonus code is required. To collect the bonus for this online casino, register a free gaming account. Signing up is really fast and you'll be able to take advantage of this casino's bonuses in no time. You will get the Casumo Casino bonus code automatically by clicking on "visit" at the top of this review.
VIP Programme
CasinoLuck has an all singing and dancing loyalty club, with 5 tiers to make your way through. Once you hit levels 6 and 7 you are then invited to join the VIP club for some seriously good rewards.
Get started with your first real money wager and begin your experience on the ‘new member’ ladder. Where you can look forward to faster withdrawals, skipping the queue in customer support, and a big welcome bonus. Make your way through the various levels with your accumulated points. Where every €40 wagered will score you 1 point. You can collect points on any of the casinos or live casino games too.
The further you get through the scheme the larger the rewards become:
Birthday bonuses;
Specialised promotions;
Sunday free spins;
Monthly cashback;
Tailored bonuses to suit your playing patterns.
Games
With more than 750 casino games, you’ll make a long list of favourites. Games Global, NetEnt, IGT, NextGen Gaming, Evolution Gaming and Play ’n GO are the software providers found at this casino playground. Spin your way to riches with uniquely themed online slots such as Jungle Spirit, Call of the Wild, Lost Vegas, and Motorhead. For players looking to play for enormous wins, there are massive progressives on offer such as Hall of Gods, Gunslinger, Geisha Wonders and even Arabian Nights.
Considered as one of the top European Casinos, it’s only natural for CasinoLuck to tick off multiple gaming options for your entertainment. While a plethora of titles can be enjoyed, they are categorised into several gaming categories, namely:
Live Casino
Experience thrilling and immersive live casino games that’ll transport you into what feels like a real-life casino room. While you lounge in the comfort of your own home you can take on the dealer in live casino games such as Blackjack, Roulette, Baccarat, and Dreamcatcher.
The unique difference between live casino games and other casino virtual games is that you are playing titles hosted by real people, with real game paraphernalia and no RNG outcomes. The action is streamed to your device in real-time via state of the art casino studios around the world. Live Casino constitutes the perfect balance between land-based casino gaming and online casino entertainment.
Below is a list of the most popularly played Live Casino games available:
Sportsbook
CasinoLuck is exclusively a casino game platform and does not offer sports betting entertainment. For Sportsbook, see casinos like Bet365 Casino, Rizk Casino and others.
CasinoLuck on Mobile
While mobile players will find CasinoLuck mobile casino to work perfectly on all mobile smartphones tablet players could be slightly disappointed. The software seems to look a little stretched on tablet devices but the games still run beautifully.
As long as you have a stable internet connection you’ll be able to play the latest and most rewarding slots and games on the go, via Android, iPhone or Windows phones. The games are generally easy to find and you don’t have to go through the hassle of downloading an app. You can access the casino directly from your mobile browser.
Payment Methods
When it comes to customer convenience and satisfaction, one of the most important parts of the casino is the banking page. Because of the nature of the betting game, being able to deposit and withdraw money to and from the casino is of utmost importance. For this reason, CasinoLuck has partnered with a long list of banking methods, to make money transactions as convenient as possible for all players.
All money methods are PCI approved and include payment options like card facilities, e-wallets, instant banking, traditional banking, pre-paid vouchers, and mobile banking options. The brands include options such as:
Visa, Mastercard, Bank Transfer, SOFORT Banking, Trustly, Skrill, Skrill 1 Tap, Neteller, ecoPayz, PayPal, Interac e-Transfer, Easy EFT, Euteller, Zimpler, eps, Wire Transfer, Paysafecard, Instadebit, and GiroPay.
The above payment solutions are region and currency-specific, so you may not be able to access all of the above. Thankfully, there will be a method to suit your selected currency. Currently, the casino allows betting in US$ (USA), EUR (European Union), GBP (United Kingdom), SEK (Sweden), NOK (Norway), DKK (Denmark), R$ (Brazil), CA$ (Canada), and AUS$ (Australia).
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CasinoLuck Withdrawal Time
Once you have requested a withdrawal from the casino, you will need to wait 48 hours for processing. At this time, you will still have the option of cancelling the request if you feel that you would rather play on with the credits. After 48 hours, the casino will release the funds. Further delays can be experienced, depending on the banking method you are using. Withdrawals via e-wallet are usually the fastest.
Please be aware that CasinoLuck is fully licensed, meaning that it must obey by KYC protocols, just like any other reputable casino. This means that your first withdrawal will require you to verify your identity. Should you send through the supporting documentation timeously, the processing should happen within 72 hours. Thereafter, the standard processing times will stand going forward.
Customer Support
Players can contact the professionally-trained support team via Email, Online Form or Live Chat. While the casino can definitely do with a few more contact methods including a telephone line, the options available prove to be adequate. The friendly team will contact you as soon as possible and answer all questions and queries as best they can. Players can also go to the FAQ list for answers on the most commonly asked questions, or visit the site on their Facebook page.
The customer care centre is open for office hours between 06:00 and 23:00 CET, 7 days a week and can serve people in English, German, Finnish, Norwegian, and Swedish. The website language can be converted into one of the preceding tongues as well.
Casinoluck License
As stipulated above, CasinoLuck is licensed in the UK, Sweden and Malta. It carries the following licenses:
- UK Gambling Commission: Registered as AG Communications Limited – License No. 000-039483-R-319409-001
- Malta Gaming Authority: Registered as Aspire global International LTD – License No. MGA/CL1/408/2007
- Swedish Gambling Commission: Registered as AG Communications Limited – License No. 18Li7458
The licensing held by CasinoLuck is some of the toughest to come by on the market. The rigorous regulation ensures that you as a player will experience a quality run business with a professional demeanour and ethical business practices.
Problems With Casinoluck
While the casino offers great gamification, a good selection of payment methods, and top bonuses, there is room for improvement in order to compete with the best in the business. Some of the problems that need addressing include:
- Support Hours: Most international online casinos operate around the clock, to ensure that players from all countries are able to contact them during their peak playing hours. CasinoLuck is restrictive with their 06:00 to 23:00 CET times.
- Withdrawal Processing: Most top online casinos process withdrawals within 24 hours. The real trendsetters even manage to release money far sooner. The 48-hour processing hold at CasinoLuck is simply too long.
- Limited Live Casino: While the casino offers many roulette and blackjack live games, they offer few opportunities for baccarat, no casino hold ‘em, 3 card poker, deal or no deal, or live monopoly.
Casinoluck FAQs
Any question about this casino?
Fact-checked by Julia Attard
Senior Author & Online Casino Expert