Casino Sky Bonus & Review

Best for Live Casino Games

Casino Sky gets its live dealer games from Evolution, Pragmatic Play Live and Bombay Live. The combination of these three software providers means that there are plenty of tables and game shows. Plus, the entertainment is top-notch. The streams are reliable, the croupiers and dealers are professional, and the gameplay is exciting. I also noticed that the table limits are varied, so they should suit casual players and high rollers.

Casino Sky Bonuses

The bonuses at this casino are a mixed bag. The welcome offer is attractive, but the site wasn’t displaying any other promotions to claim during my review. I’d like to see some reload or free spin offers. They might appear later, but it’s helpful for players to know what kind of rewards, if any, to expect. Let’s take a closer look at that welcome bonus, though.

Casino Sky Welcome Bonus

The welcome bonus at Casino Sky is awarded when you make your first deposit. You can get a 200% match up to €600 and up to 250 free spins. The minimum deposit to trigger the first deposit offer is €20. The amount you deposit also affects the number of free spins you receive. When you deposit €100, you get 250 free spins split between Book of Imhotep, Magic Piggy, Dork Unit, Lady’s Blessing and Fruit Duel.

You get 200 spins when depositing €80, 150 for €60, 100 for €40 and 50 for €20. A 40x wagering requirement applies to the bonus and free spins winnings. You have 60 days to meet it in order to withdraw, which is a reasonable amount of time, I think. You can deposit more than €300 in your initial deposit but the maximum bonus funds is capped at €600. 

Casino Sky Bonus Code 

There is no need to use a bonus code for the welcome bonus at Casino Sky. 

VIP Programme

The casino doesn’t mention a VIP programme. However, it does have a loyalty programme, where a percentage of each bet is collected in the Casino Sky Cash Pot, which you can later claim as a cash reward.

Development of Casino Sky

The site is run by a company called Sarah Eternal S.R.L, which is registered in Costa Rica. This relatively new casino is still making itself known in the industry, but the international operator is growing its customer base in several countries, including Sweden and the Netherlands.

Games Available

The game library at Casino Sky is split between the casino and the live casino. You can use subcategories to browse the collection. The tabs include slots, roulette, blackjack, scratch cards and the discover tab. The latter shows new games, classic slots, ‘Book of’ titles, Bonanza, popular, fruity, Megaways and more themes, allowing you to find something new to play. 

Slots Selection

You can browse the slot library to see all the games or narrow the selection using the feature buy, new or discover tabs. Plus, there’s a search function that allows you to find games based on the provider or title. I experienced several high-quality slots from the best providers, including NetEnt, Pragmatic Play, Red Tiger, Nolimit City and Spinomenal.

The titles cover a range of themes, such as animals, fruit, Asia, Egypt, mythology and more. There are also different game mechanics on display, including Megaways slots, jackpots and Hold and Win. Top options include Starburst, Demi Gods 2 and The Greatest Train Robbery.

Table Games

There’s a whole tab dedicated to the online blackjack game variants, which includes classic and VIP versions of the game. Roulette also has its own section, although it’s smaller and mostly contains live versions of the game. If you head to the table games tab, you can find casino poker, video poker, baccarat and dice games, like Sic Bo.

Overall, the collection is a bit disorganised, as there’s a mix of games. There’s a small number of standard table games, some arcade titles, such as Coins, Mines and Boxes from Hacksaw Gaming, and the rest of the content is made up of live tables.

Live Casino

While you can access some live titles from the table games tab, to see all the live dealer games, you need to choose the live casino from the main menu. However, there’s also a direct link to the Pragmatic Play Live lobby. This organisation makes it a bit more challenging to browse. That being said, there are subcategories in the live casino for roulette, blackjack, baccarat, poker and game shows, which help.

The content comes from Evolution, Pragmatic Play Live and Bombay Live. I came across some popular game shows, such as Mega Wheel, Monopoly Live, Dream Catcher and Gonzo’s Treasure Hunt. The selection of roulette and card games is fantastic, so I don’t think you’ll struggle to find a seat at a table. Many of the live casino titles are classics and variants of them. 

Sportsbook

Since this site focuses on casino games, you won’t find sports betting opportunities here. If you’re interested in playing somewhere that combines both aspects, I recommend checking out IviBet, GGBet or Yugibet.

User Experience at Casino Sky

Like some other aspects of Casino Sky, I’m on the fence about the usability of the site. The design is cool and calming, which makes a change from bright colours and quirky characters trying to catch my eye. The discover and search function elements make browsing the library for new games much easier.

On the other hand, the menus and overall navigation feel a little clunky. Things aren’t always where I expect them to be. Plus, for some pages, I needed to click and move around to other sections to finally get to where I wanted to go. It’s a relatively minor issue, but it takes up time when I could be playing!

Casino Sky for Mobile Devices

The casino is accessible on mobile devices. There isn’t a dedicated app for Android or iOS devices, but you can visit the casino via your mobile browser. The organisation is pretty similar to the desktop site, which meant I encountered some of the same challenges. 

Browsing with the touchscreen was easier if I was looking for new games, but not so straightforward when I wanted to find a specific title. Overall, though, I found that the games loaded fairly quickly, and the majority of the content was available on the mobile casino site.

Payment Methods Available at Casino Sky

The payment methods at this casino depend on your location. As an international operator, it does its best to cater to players by providing options specific to that region. For example, Swedish players can deposit via bank transfer. The site accepts payments from SEB, Nordea, Danske Bank, Swedbank and several others. 

In the Netherlands, players can use options such as ING, Revolut, Rabobank and SNS. Other options include Visa, Mastercard, bank transfer, Cryptopay, Sofort and PayWithClick. Deposits usually arrive instantly but could take up to one day to appear. There aren’t any fees from the casino for deposits or withdrawals. The minimum limit for deposits and withdrawals is €20.

Withdrawal Speed

I’m impressed with the speed of approval at this casino. It aims to deal with requests in four to five hours, although verification can slow that down. After that, the processing time depends on the payment method. Cryptopay is usually instant, as are most bank transfers, although they can take up to three days. Card payments typically take between three and five days.

Customer Support

Casino Sky provides 24/7 support via live chat and email. You do need to be signed in to access live chat, though. The responses via live chat weren’t the fastest I’ve encountered, but I didn’t have to wait more than 10 minutes. The team is polite and does its best to find the correct answers. 

I was pleased to see a comprehensive FAQ section. It has answers to questions on several useful topics, including accounts, bonuses, security, mobile play, payments, technical issues and responsible gambling. I definitely recommend checking it out (see the website footer) to get more information about playing at the casino.

Trustworthiness of Casino Sky

I take into account many factors when determining whether a casino is trustworthy. Security measures and responsible gambling procedures are two of my main criteria. In terms of game fairness, the site has a statement saying that Random Number Generators (RNGs) are in use. The site uses SSL encryption to protect details and payments.

The responsible gambling page does a decent job of setting out the principles of playing responsibly. It has questions for checking if you have a gambling problem and advice for preventing underage gambling. It also has links to support organisations. While there is the option for self-exclusion, I’d like to see more safe gambling tools available, such as loss limits.

Casino Sky Licence

The company is registered in Costa Rica, which means it's a recognised entity. However, while this shows that the casino is a legitimate business, it’s essential to note that this jurisdiction doesn’t include regulation or oversight when it comes to online gambling practices and player protection.

Problems at Casino Sky

There are three main problems at Casino Sky. The welcome bonus is attractive, but you need to deposit higher amounts to claim more than 50 free spins. The lack of ongoing promotions is also a concern, as getting rewards as you play is part of the fun, although the loyalty programme takes care of that. My final concern is more of an irritation. The navigation and organisation of the site aren’t logical, which means you lose a bit of time moving around.

Final Thoughts

I’ve reached the end of my review with mixed emotions about Casino Sky. The welcome bonus is generous, although that depends on how much you deposit. The live casino is excellent, and the quality and variety of the games are impressive. The approval time for withdrawals from the casino is fast, and the FAQ page and support overall are to be commended.

On the other hand, the Costa Rica registration, the slightly clunky site and the lack of ongoing promotions didn’t make me warm to the site. The security and responsible gambling measures in place did reassure me, as did the statement on fair games and the fact that the software providers are reputable.