Casino Heroes review 2025

Quick facts about Casino Heroes 

Website	https://www.casinoheroes.com	Company	Hero Gaming
Launched	2014	Licenses	Curaçao Gaming Authority
Countries	Canada, Finland, Iceland, Ireland, Malta, New Zealand, Norway.	Currencies	EUR, NOK,CAD, Crypto
Bonus codes	Welcome bonus 100%  (no code needed)	Other bonuses	No
Games & Features	Slots, Live dealer games, Jackpot, Table games, Scratch Cards	Number of games	3,000+
Mobile	Some games must be played in landscape mode	Software providers	Evolution Gaming, Playson, YGGDRASIL, Quickspin, Microgaming, Netent, Play’n GO
Min. deposit	€10	Payout days	Up to five working days
Customer Support	24/7, email	Contact email	[email protected]

Is there a welcome bonus for August 2025?

Yes, deposit anything up to 50€, and get a 100% Casino Heroes bonus to match the amount deposited.  

What are the terms & conditions for this welcome bonus?

New players at Casino Heroes receive an automatic 100% match bonus on their first deposit, up to €50. This offer is for first-time users, automatically doubling their initial bankroll without the need for bonus codes. For example, a €50 deposit becomes €100. This bonus boosts starting capital, extends playtime, and increases opportunities to explore various games. It is exclusively for new registrations. Players should review the full terms and conditions on the Casino Heroes website.

How to use your promo code and unlock your bonus

1. To unlock your bonus, simply create an account by clicking the ‘promotions’ icon at top of the screen. 

2. Then, follow the registration instructions by providing an email and a strong password.

3. The next page will ask for all your personal details.

4. Once fully registered, make your first deposit and Casino Heroes will automatically match it by 100% for anything up to €50.

Other bonuses for new and existing players

Unfortunately, promotions are limited to the sign up bonus. There are no other promos such as free spins, cashback or reload available. This means Casino Heroes may be a little weak in comparison to the best bonus casinos. 

Welcome bonus for Canada players

When we accessed the Canadian version of the website the currency was still stated in euros, which we took to be some kind of glitch. 

Casino Heroes no deposit bonus

Casino Heroes does not currently offer a no-deposit bonus option, meaning players must put a deposit down in order to play and claim any promotional awards. Currently, the only promotion available is the matched deposit bonus in the welcome offer. 

Casino Heroes cashback bonus

During this Casino Heroes review, I  assessed the promotions available, and confirmed there were no cashback options available.

VIP member bonus

Casino Heroes is definitely missing a valuable trick by not currently offering a dedicated loyalty initiative for high rollers or VIP members. Players who consistently deposit and wager large amounts often expect some recognition and tailored rewards such as an exclusive Casino Heroes bonus. Casino Heroes runs the risk of losing high rolling customers to their competitors who have more VIP offerings. 

Tips for maximising the bonus code rewards at Casino Heroes

Once successfully registered, and assuming you’ve unlocked the full €50 bonus cash, how should you proceed to maximise the possibility of withdrawing your bonus award as cash? 

Bonus money at Casino Heroes is only available after your real money balance is reduced to zero. So you’ll only play the bonus money if you’ve lost your stake in real money. Let’s hope that doesn’t happen, but if it does, here’s how to proceed:

• Wagering requirements are different for each game. Only playing slots (with the exception of Blood Suckers) will redeem your bonus cash.

• For slots the wagering requirement is 40x so you’ll need to bet €2,000 to claim your €50. You’ll need a bit of luck on your side to achieve this.

• Avoid table games as these only whittle down the wagering requirement at a tenth of the rate of slots. In other words, you’d have to bet 400x €50 (€20,000) to claim your prize. Baccarat is excluded altogether. 

Is Casino Heroes available in my country?

Casino Heroes is licensed by Curacao and can be accessed by the following countries:

• Canada

• Finland

• Iceland

• Ireland

• Malta

• Norway

• New Zealand

Restricted countries

Due to legal  restrictions players from the following countries cannot register or play at Casino Heroes:

• United Kingdom

• United States

• Australia

• France

• Spain

• Portugal

For a full list, check the Casino Heroes site.

How safe and trustworthy is Casino Heroes casino?

We applied our strict rating process and methodology so you don’t have to, and this casino has a GOOD (13) rating for safety & trustworthiness. Casino Heroes is a licensed online casino, regulated by the Curaçao Gaming Board. It operates under the licence number OGL/2024/503/0352. This information can be found in the footer section of the site. 

Safety and security - Checked on 20 July 2025

Casino Heroes has the latest anti-fraud technologies and SSL encryption to ensure that every player has financial security. The site outlines in their FAQ section that protecting a player’s privacy is one of their highest priorities, and this adds up with the high level of security. 

KYC and withdrawal - Checked on 20 July 2025

Regulated online casinos will request KYC verification before permitting any withdrawals and Casino Heroes is no exception to this rule. The documents required are:

• Proof of address (utility bill or bank statement issued within the last 90 days)

• Photo ID (driving licence or passport)

The Casino Heroes verification team will carry out additional verification processes for any single or cumulative deposits or withdrawals amounting to or exceeding the currency equivalent of 10,000 Euro, they may also carry out additional verification procedures including a Copy of a National ID card, Passport, Personal Account Number Card, Proof of residence, Source of Wealth/ Funds, and/ verification photos to confirm authenticity.

What other players & reviewers say - Updated on 20 July 2025

Casino Hero reviews offer a mixed experience for players. Some players praise the unique range of gameplay and themes of adventure, the more negative reviews highlight withdrawal times.

I agree with the extensive variety of games and believe with Casino Heroes, there is something for everyone. 

Games at Casino Heroes

The 3,000+ available games definitely means that there is something for everybody. The offerings include popular slots like Book of Dead, Book of Ra, Gonzo’s Quest and Buffalo King. The games operate perfectly on the site, with fun graphics and no annoying glitches. 

Is there a wide range of providers available?

During this Casino Heroes review, I found that it has a large offering of game providers including the major iGaming providers in the industry at the moment! Names like Play’n GO and Quickspin are some of the providers standing out on Casino Heroes. I am confident the games from these reputable providers will be of high quality and players are sure to find a great quality game to fit their requirements.  

Popular Megaways slots

Casino Heroes is one of the best online casinos for players looking for Megaways slots. Although there isn't a dedicated section for Megaways slots, a quick search will display the vast available titles.

Online slots

I was truly impressed by this section of the site! Casino Heroes has a fantastic variety of slot games: easily enough to keep you entertained for ages. You'll find popular favourites like Wild West Gold and Fortune of Aztec, but they also showcase some exciting new games like Retro Tapes and Beam Boys.

RTP transparency

Since the site doesn't list individual game RTP (Return to Player) percentages, it's best to check out slot reviews for all the details. Keep in mind that RTP values can differ across online casinos, so make sure the reviews you're looking at are for the casino you're playing at. 

Blackjack

You can find a dedicated blackjack section within the live casino, featuring top titles from developers like Pragmatic Play and OneTouch, all boasting professional studio production and expert croupiers.

Roulette, poker and other table games

Casino Heroes offers an excellent variety of roulette, casino poker, and other table games. This casino provides a comprehensive selection of live casino games. This casino truly excels with its incredible selection of games. You'll discover a fantastic range of classic table games like roulette and poker, ensuring there's something for everyone. What's more, they offer a comprehensive and immersive collection of live casino games, bringing the authentic casino experience right to you with real-time interaction and professional dealers.

Crash games

Casino Heroes keeps up with popular gaming trends, offering a dedicated section for their crash games. This selection includes popular titles such as BetMan Crash and Balloon Odyssey Crash, which are suitable for both new and experienced players.

Sweepstakes and social casino games

Casino Heroes is considered a traditional casino, not a sweepstakes casino. Therefore, if you are looking for a sweepstakes experience, you should consider an alternative ‘social’ casino.

Casino Heroes unique features

Casino Heroes offers a distinctive gamified online casino experience. Unlike conventional casinos, it immerses players in an adventure, complete with island exploration, boss battles, and reward acquisition. This RPG-style design, emphasising progression and challenges, truly makes it stand out from other online casinos.

Deposit and withdrawal methods 

Casino Heroes does not impose withdrawal fees. However, fluctuations in currency exchange rates may lead to discrepancies between the amount you withdraw in your local currency and the euro (€) amount you receive.

Banking method	Fees	Min deposit	Payout times
Credit card	No fees	€10	1-3 banking days
Crypto	No fees	€10	Typically instant but can take up to 1-2 hours
E-wallets like Skrill, Paypal and more	No fees	€10	Typically instant but can take up to 1-2 hours

Casino Heroes on mobile

Unfortunately, there is not currently a dedicated Casino Heroes mobile app. The website is responsive (so available to browse on a mobile device). This was tested on an iPhone 14 and a Pixel 9, it can be accessed but some games like Snakes and Ladders can’t be played in portrait mode. We noted the best way to access the platform via a web browser was desktop or laptop. A Casino Heroes app would definitely address all accessibility requirements to make a smoother experience for players on the go.

User experience and site performance

Casino Heroes excels in user experience with fast loading speeds and excellent TTFB.

What works well:

• Intuitive navigation and clear tabs.

• Efficient search bar allowing users to easily find games and information, ensuring a seamless and enjoyable browsing experience.

Customer support

I tested the web chat by enquiring for further details about their withdrawal times and was impressed with being immediately connected to a human being who resolved my query within 10 minutes.

Channel	Availability	Response time	Time to problem resolution
Website Chat	24/7	10 seconds	Within 30 minutes for standard problems
Email	24/7	30 minutes	Used for complaints and more complex situations - from 1-2 work days

Responsible gambling tools at Casino Heroes

To promote responsible gambling, Casino Heroes provides players with several account management options, including Deposit Limits, Wagering Limits, Loss Limits, and Reality Checks. These features can be accessed by logging into your account and navigating to the responsible gambling section, where all available limits and reality checks are presented. I thought this was really good practice and that other casinos should follow this.