Captain Cooks Casino Bonus & Review
Quick Facts
Things We Like
Things We Didn't Like
Website | www.captaincookscasino.eu |
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Games | 600+ |
Licence | Canada (KGC) , Malta (MGA) |
Languages |
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Owner | Fresh Horizons Ltd. |
Launched | Since 2003 |
Bonus |
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Games |
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Contact | [email protected] |
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Live Chat | Yes |
Support |
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Withdrawal Time | 48 hours |
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Min. Deposit | € 20 |
Min. Withdrawal | € 20 |
Max Withdrawal | € 4,000 |
Currencies |
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Deposit Limits | Yes |
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Self Exclusion | Yes |
Captain Cooks Casino Compared to Other Casinos
Captain Cooks Casino has stood the test of time and I was super impressed to learn it has been operating for 20 years. My research told me that they were one of the first European online casinos too. My first impressions were not that great though I must admit. The desktop site is very outdated and if you’d like to play on a mobile device you’ll need to download software. There is no option to log in to your account on a mobile browser. Having said this Captain Cooks Casino has a sturdy slots and live casino selection, though it isn’t the largest. I found that the site is available in many countries though and operates legitimately with multiple licenses. Bonuses could be a little more plentiful in my opinion and the withdrawal terms are quite restrictive. If you are looking for a reputable platform though, this is the one for you. It is 100% legit and has very robust security features.
Captain Cooks Casino Bonus
Captain Cooks has a wide array of top casino bonuses on offer for both new players and existing players.
Welcome Bonus (EU)
The European branch of Captain Cooks currently has a sign-up bonus program that gives you 100 chances to play for millions of dollars. Sounds complicated? We know but fear not; we’ll explain in greater detail the inner workings of the bonus.
Instead of crediting your account with a predetermined lump sum to begin your casino journey, Captain Cooks EU decided to switch things up. The company's sign-up bonus is more like a jackpot ticket that gives you 100 chances to play for the jackpot for only $5.
Furthermore, once you deposit your $5 initial deposit to receive 100 chances to spin for millions of dollars up for grabs on Mega Moolah. The company will match your next deposit by 100 percent. There is a $100 limit to the offer, though they can only match up to $100.
The sign-up bonus is progressive, as is the Mega Vault Millionaire jackpot, and its limit is $500.
Welcome Bonus (Canada)
Captain Cooks Canada offers Canadian players the chance to receive a sign-up bonus of up to $500. The sign-up bonus is progressive. The initial deposit to activate this bonus is $5. Overall, it's a good low minimum deposit to start playing.
Just like the European casino sign-up bonus, the first $5 deposit will give you 100 chances to win millions of dollars instantly. On the second deposit that you make, the casino will provide you with a 100 percent bonus (the bonus has a $100 limit).
The third deposit will see you receive a 50% match of your deposited funds (the limit on this bonus is $150). On your fourth deposit, the casino will give you a 25% match of your deposited funds, and the maximum bonus you can receive on this iteration is $125.
The fifth and final bonus is a one hundred percent match bonus, and the maximum amount you are eligible to receive on this round is $100.
Welcome Bonus (UK)
Captain Cooks UK offers the same sign-up bonus as the Canadian and European sign-up bonuses, respectively. This means you'll have to make an initial deposit of five pounds sterling to receive your 100 chances to play for millions of pounds on the progressive jackpot game Mega Moolah.
You might have noticed that the currency denomination for this branch is pound-sterling. Apart from the fact that you play using pounds on this version of the casino, the bonus rules are the same as that of the European and Canadian branches.
Important to note: to be eligible for the sign-up bonus on all three websites, you have to download and install the casino software first. After installing the software, you’ll have to create a real player account and deposit the initial deposit amount to claim your sign-up bonus.
Captain Cooks Bonus Code
Captain Cooks casinos don't have a bonus code system in place. Instead of using a bonus code to receive your bonus, you can only claim your sign-up bonus progressively as you make deposits on the platform.
VIP Programme
Captain Cooks UK doesn’t have a VIP program; instead, it has a loyalty program. The loyalty program is available for all Casino Cooks casinos. Casino Rewards is one of the most progressive loyalty programs online.
Games
Captain Cooks Casino offers an extensive range of games on its iGaming platform. The company's website (the Canadian, European, and British versions) lists over 550 casino games.
The games are split between table and slot games, including the infamous Mega Moolah progressive jackpot slot game.
Important to note you can only play the games on offer once you download the online casino software and install it on your machine (if you’re using a desktop or laptop) or once you have downloaded the app from App Store or Google Play.
Live Casino
While Games Global designs most of Captain Cooks' games, the live casino experience by the company is operated by Evolution Gaming. Nothing beats that live experience associated with casinos.
Together with Captain Cooks, Evolution Gaming did a great job at simulating an authentic live casino experience. The game selection consists of a wide array of online live casino games.
Sportsbook
Unfortunately, Captain Cooks Casino doesn’t have a sportsbook, and, therefore, you can't bet on any sporting event on this platform.
Captain Cooks Casino on Mobile
What we love about Captain Cooks, aside from their immersive design, is that they offer you the same casino experience that you would experience on a desktop and laptop on mobile.
Of course, the design on mobile is optimized for mobile screens; suffice to say that the PC version is a better experience overall. While the immersive experience is unparalleled on PC, the casino's mobile version isn’t to be overlooked.
Players can experience Captain Cooks Casino on iOS and Android; all you have to do is head on over to your App Store or Google Play and download the app. Yes, it's that simple, and you're welcome.
Payment Methods
If you're like us, you want your online payments to be a smooth process, but the sad reality is that most iGaming platforms have bad payment gates that are either obscure or just stringent with their policies. Luckily, Captain Cooks offers its players a wide range of payment options.
Players can deposit money into their accounts using the following payment methods: UPayCard, Skrill, Bitcoin, AstroPay, Paysafe, Maestro, MasterCard, Neteller, Visa, Ecopayz, PayPal, Przelewy24, Diners Club, Entropay, Instadebit, ClickandBuy, casino bank transfer, and many more.
When making a withdrawal, you can only withdraw up to 16,000 euros a month. The withdrawal options available to you are Visa, Skrill casino, Neteller, Maestro, PostePay, EntroPay, and bank transfer.
Captain Cooks Casino Withdrawal Time
Captain Cooks supports four withdrawal types: E-wallets, check, bank transfer, and credit/debit card withdrawals.
For E-wallets, the turnaround time for payment processing is one to two working days, and the minimum withdrawal is 10 pounds, excluding payments to a direct bank transfer, which is 300 pounds. The 300-pound fee doesn’t include transfer fees.
What you’ll also love about this withdrawal method is the fact that there are no withdrawal fees. Credit and debit cards also have no withdrawal fees. The turnaround time for payment processing is two to five days.
Bank transfers take three to seven days to be processed, and withdrawal fees are $50 if the withdrawal is less than $3,000. Lastly, checks take about 14 to 28 days to be cleared. Furthermore, the minimum withdrawal amount is $50, and there are no withdrawal fees for this payment option.
Customer Support
Captain Cooks has a dedicated support department in seven regions that is available 24/7. You can reach them via email, phone call, or live chat.
Contact | Phone | |
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Denmark | ||
UK | ||
International | ||
Canada | ||
Germany | ||
Italy | ||
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Captain Cooks License
Captain Cooks is a licensed and regulated casino. The company is authorized to operate legally by Malta Gaming Authority (MGA) under license number MGA/B2C/164/2008 and by the United Kingdom Gambling Commission (UKGC) under account number 38620.
Problems With Captain Cooks Casino
The platform in itself has no major inherent issues worth fussing over. However, we didn’t like the fact that you can't play their games on demo mode on the casino's website without downloading their software and installing it first.
Captain Cooks FAQs
Yes, they do. To claim your sign-up bonus, you will first need to download and install the software. Once you've downloaded and installed the software, you’ll then have to make an initial deposit to receive your bonus.
Fact-checked by Julia Attard
Senior Author & Online Casino Expert
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