Review

Captain Cooks Casino Review

  • ca

    Accepts players from CA

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Captain Cooks Casino has a lot to offer for both novice players and seasoned punters alike. The casino offers all new players a no-commitment welcome bonus that will have you betting on all your favourite slots and casino games in no time. Whether you're into table games like roulette or enjoy playing slots, Captain Cooks has an extensive range of slot games and table games that you can bet on. This article is a detailed review of Captain Casino. We’ll cover everything that there is to know about Captain Cooks. You could always skip the formalities and head on over to their website and claim your no-commitment sign-up bonus.

Casino Rank

Overall
  • Trust and Fairness 80/100
  • Games 60/100
  • Bonuses 80/100
  • Customer Support 80/100

Casino Comparison

CASINO NAME Captain Cooks Casino Review Captain Cooks Casino Monkey Knife Fight Monkey Knife Fight Visit Casino Gambino Slots Gambino Slots Visit Casino DraftKings DraftKings Visit Casino
RATING 8/10 8/10 Monkey Knife Fight Casino Review 8/10 Gambino Slots Casino Review 9/10 DraftKings Casino Review
BONUS Up to 100 FS $50 match deposit bonus Up to 200 FS Up to $10
TOP FEATURES Fastest payout platform 24/7 support Beginner friendly Easy registration Editor's choice Fast payouts Weekly games Top picks Popular games 24/7 support Easy registration Editor's choice
PAYMENT METHODS Visa MasterCard Neteller Paypal EntroPay ecoPayz Skrill Bank Transfer No payment info is available Google Pay Apple Pay MasterCard Visa American Express No payment info is available
BANKING Currency Support: CAD EUR GBP USD Min Deposit: $ 0.99 Min Withdrawal: No Limits Currency Support: USD Currency Support: USD
LICENSES Malta (MGA) No licensing info is available No licensing info is available No licensing info is available

Captain Cooks Casino Bonus

Captain Cooks has a wide array of bonuses on offer for both new players and existing players.

Basic Information

Website www.captaincookscasino.eu
All Games 600
Licence Canada (KGC), Malta (MGA)
Withdrawals 48 hours
Support
  • Email
  • Phone
Currencies
  • CAD
  • EUR
  • GBP
  • USD
Languages
  • English

Welcome Bonus (EU)

The European branch of Captain Cooks currently has a sign-up bonus program that gives you 100 chances to play for millions of dollars. Sounds complicated? We know but fear not; we’ll explain in greater detail the inner workings of the bonus. 

Instead of crediting your account with a predetermined lump sum to begin your casino journey, Captain Cooks EU decided to switch things up. The company's sign-up bonus is more like a jackpot ticket that gives you 100 chances to play for the jackpot for only $5. 

Furthermore, once you deposit your $5 initial deposit to receive your 100 chances to spin for millions of dollars up for grabs on Mega Moolah. The company will match your next deposit by 100 percent. There is a $100 limit to the offer, though they can only match up to $100. 

The sign-up bonus is progressive, as is the Mega Vault Millionaire jackpot, and its limit is $500. 

Welcome Bonus (CA)

Captain Cooks Canada offers Canadian punters the chance to receive a sign-up bonus of up to $500. The sign-up bonus is progressive. The initial deposit to activate this bonus is $5. Overall, it's a good low minimum deposit to start playing.

Just like the European sign-up bonus, the first $5 deposit will give you 100 chances to win millions of dollars instantly. On the second deposit that you make, the casino will provide you with a 100 per cent bonus (the bonus has a $100 limit). 

The third deposit will see you receive a 50% match of your deposited funds (the limit on this bonus is $150). On your fourth deposit, the casino will give you a 25% match of your deposited funds, and the maximum bonus you can receive on this iteration is $125. 

The fifth and final bonus is a one hundred per cent match bonus, and the maximum amount you are eligible to receive on this round is $100. 

Welcome Bonus (UK)

Captain Cooks UK offers the same sign-up bonus as the Canadian and European sign-up bonuses, respectively. This means you'll have to make an initial deposit of five pounds sterling to receive your 100 chances to play for millions of pounds on the progressive jackpot game Mega Moolah. 

You might have noticed that the currency denomination for this branch is pound-sterling. Apart from the fact that you play using pounds on this version of the casino, the bonus rules are the same as that of the European and Canadian branches. 

Important to note, to be eligible for the sign-up bonus on all three websites, you have to download and install the casino software first. After installing the software, you’ll have to create a real player account and deposit the initial deposit amount to claim your sign-up bonus. 

Captain Cooks Bonus Code

Captain Cooks casinos don't have a bonus code system in place. Instead of using a bonus code to receive your bonus, you can only claim your sign-up bonus progressively as you make deposits on the platform.

bonus box background Coming soon

Captain Cooks Casino Canada

Captain Cooks Canada is the Canadian branch of the casino franchise. The company has a total of three franchises (CA, UK, Europe). 

Captain Cooks is a regulated casino, and it is registered with the Interactive Gaming Council. The former is a regulatory board for iGaming platforms, so should you ever want to make an official complaint or report abuse by the company, IGC will listen to your case. 

The company is big on fair play, so you’ll never have to worry about being duped out of your winnings, as is often the case with unregulated iGaming platforms. 

Captain Cooks Casino New Zealand

Captain Cook doesn't have a dedicated New Zealand platform, as is the case with their Canadian, European, and British websites, respectively. 

Signing up for an account on the three leading platforms can be a hassle, especially if you’re outside these countries. We tried signing up for a UK subscription via the UK version of the company's website, but we had problems signing up as the services offered aren’t available for the country we are in. We ran this test in South Africa. 

They don't have a dedicated New Zealand platform but this doesn't mean that you can't sign up for an account. You can always use a VPN to sign up for an account if your country is restricted from accessing the website's full features. 

Captain Cooks Casino UK

The British version of Captain Cooks is explicitly aimed at the UK market. We say this because we tried opening an account in South Africa, and we couldn’t complete the registration process. The website required us to be based in the UK; this suggested that the website uses location trackers (something that we weren’t particularly crazy about). 

What's interesting about Captain Cooks Europe is that they don't impose the same location restrictions as the UK platform.

VIP Programme

Captain Cooks UK doesn’t have a VIP program; but instead, it has a loyalty program. The loyalty program is available for all Casino Cooks casinos. Casino Rewards is one of the most progressive loyalty programs online. 

Development of Captain Cooks

The brand was founded in the year 2000, according to the company's Canadian website. Captain Cooks is a subsidiary of the Rewards Group. As a branded casino that Rewards Group operates, Captain Cooks has a reputation for being a high-quality, downloadable club entertainment provider. 

The company is licensed under the Kahnawake Gaming Commission in Canada. eCOGRA acts as the region's watchdog, ensuring that the company complies with all the relevant guidelines of reasonable and capable gaming standards. 

Captain Cooks Casino is a fully licensed and regulated casino and is authorized to legally operate by Malta Gaming Authority (MGA) under license number MGA/B2C/164/2008 and by the United Kingdom Gambling Commission (UKGC), license number 000-038620-R-319310-006.

Available Games

Captain Cooks Casino has an extensive range of games on offer on their iGaming platform. The company's website (the Canadian, European, and British versions) lists over 550 casino games on offer. 

The games are split between the table and slot games, including the infamous Mega Moolah progressive jackpot slot game. Important to note, you can only play the games on offer once you download the software and install it on your machine (if you’re using a desktop or laptop) or once you have downloaded the app from App Store or Google Play. 

Slots

The company's slot arsenal is extensive, so much so that they even have slot titles named after famous Hollywood movies such as Bridesmaids, Lara Croft's Tomb Raider, and Game of Thrones. 

Did we mention that they have Mega Moolah as one of their slot games as well? If we did, well, we are telling you again. This particular slot is famous in the iGaming community for making instant millionaires. If you're after instant riches, look no further than this slot game. 

The casino carries three- and five-reel slot machines; suffice to say that there’s a slot for every type of player.

Table Games

As far as table games go, Captain Cooks casino offers some of the best Blackjack games on the market. You might be confused when we say blackjacks instead of using a singular form of the word because they have blackjack for beginners to pro-level. 

If you're into the sound of a ball ricocheting off the table and landing on numbers, then you'll enjoy Captain Cooks' roulette games. The game format has multiple games to choose from, just like blackjack. There’s also video poker on offer. Unlike traditional casino poker, this game is simulated in a way that resembles a slot machine. However, the game is still played the same way as you would play at a physical casino. 

Scratch Cards

Unfortunately, when we visited all three versions of the casino website, we couldn't find any scratch card games on offer. However, we’re not saying that they don't offer scratch card games, as the platform does require you to download and install their software before you can have full access to the casino. 

That being said, we tried searching via a keyword-specific Google search, and we were met with the same results, folks; no scratch card games on offer from Captain Cooks, unfortunately. 

About the Operator

Online Since 2003
Owner Fresh Horizons Ltd.
Email support@captaincookscasino.eu

Live Casino

While Microgaming designs most of Captain Cooks' games, the live casino experience by the company is operated by Evolution Gaming. 

Nothing beats that live experience associated with casinos. Together with Captain Cooks, Evolution Gaming did a great job at simulating an authentic live casino experience. The game selection consists of a wide array of live casino games. Here are some of the live matches you can expect to find when you play live at Captain Cooks Casino.

Live Blackjack

The casino has traditional blackjack and a different variant of this game called Infinite Blackjack. The latter doesn’t contribute to the bonus wagering requirements. 

Live Roulette

As far as Russian Roulette goes, it's an all-you-can-play buffet over at Captain Cooks. They have at least three variants of roulette on offer when you play live. There is Double Ball Roulette, Live French Roulette, and Live American Roulette. 

Next time you feel like a game of live casino roulette, make sure you head on over to Captain Cooks Casino. We recommend their roulette; it's addictive! 

Live Baccarat

As far as Baccarat is concerned, the live casino platform also has this casino game on offer.

Pros Not found icon

  • Fast Cashout
  • Regularly Updated Bonuses
  • Easy to Use
  • Robust Data Security

Cons Not found icon

  • No Bank Transfer Withdrawals
  • No Loyalty Program

Sportsbook

Unfortunately, Captain Cooks casino doesn’t have a sportsbook, and, therefore, you can't bet on any sporting event on this platform. 

Captain Cooks for Mobile Devices

What we love about Captain Cooks, aside from their immersive design, is that they offer you the same casino experience that you would experience on desktop and laptop on mobile. 

Of course, the design on mobile is optimized for mobile screens; suffice to say that the PC version is a better experience overall. While the immersive experience is unparalleled on PC, the casino's mobile version isn’t to be overlooked. 

Players can experience Captain Cooks Casino on iOS and Android; all you have to do is head on over to your App Store or Google Play and download the app. Yes, it's that simple, and you're welcome. 

Payment Options Available on Captain Cooks

If you're like us, you want your online payments to be a smooth process, but the sad reality is that most iGaming platforms have bad payment gates that are either obscure or just stringent with their policies. 

Luckily, Captain Cooks offers its players a wide range of payment options. Players can deposit money into their accounts using the following payment methods: UPayCard, Skrill, Bitcoin, AstroPay, Paysafe, Maestro, MasterCard, Neteller, Visa, Ecopayz, PayPal, Przelewy24, Diners Club, Entropay, Instadebit, ClickandBuy, bank transfers, and many more. 

When making a withdrawal, you can only withdraw up to 16,000 euros a month, and the withdrawal options available to you are Visa, Skrill, Neteller, Maestro, PostePay, EntroPay, and bank transfer. 

Full Payment Details

Min. Withdrawal 20 €
Max Withdrawal No Limits
Payout Timeframes 48 hours

Withdrawal Speed

Captain Cooks supports four withdrawal types: E-wallets, check, bank transfer, and credit/debit card withdrawals. 

For E-wallets, the turnaround time for payment processing is one to two working days, and the minimum withdrawal is 10 pounds, excluding payments to direct bank transfer, which is 300 pounds. The 300-pound fee doesn’t include transfer fees. What you’ll also love about this withdrawal method is the fact that there are no withdrawal fees. 

Credit and debit cards also have no withdrawal fees. The turnaround time for payment processing is two to five days. 

Bank transfers take anywhere from three to seven days to be processed, and withdrawal fees are $50 if the withdrawal is less than $3,000. Lastly, checks take about 14 to 28 days to be cleared. Furthermore, the minimum withdrawal amount is $50, and there are no withdrawal fees for this payment option. 

Customer Support

Captain Cooks has a dedicated support department in seven regions that is available 24/7. You can reach them via email, phone call, or live chat.

Contact

Phone

Email

Denmark

8088 4574

    support@crhelpdesk.com

    UK

    0800 917 1545

    support@crhelpdesk.com

    International

    1 888 942 7466

    support@crhelpdesk.com

    Canada

    1 866 312 7466

    support@crhelpdesk.com

    Germany

    0800 182 0567

    support@crhelpdesk.com

    Italy

    800 871 068

    support@crhelpdesk.com

    Europe

    0800 91 7181

    support@crhelpdesk.com

    Trustworthiness of Captain Cooks

    You need not worry about the legitimacy of this casino. They have been around for 20 years! If that's not enough for you, you’ll be happy to know that they’re regulated. 

    Captain Cooks License

    Captain Cooks is a licensed and regulated casino. The company is authorized to legally operate by Malta Gaming Authority (MGA) under license number MGA/B2C/164/2008 and by the United Kingdom Gambling Commission (UKGC).

    Problems with Captain Cooks Casino

    The platform in itself has no major inherent issues worth fussing over. However, we didn’t like the fact that you can't play their games on demo mode within the casino's website without downloading their software and installing it first. 

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    Final Thoughts

    Captain Cooks Casino is a marquee iGaming platform enough for us to say that they’re an industry leader as they were among the first iGaming companies to come into the fold at the turn of the century. 

    That being said, the games that they have on offer are some of the most popular slots in the market right now, and their live casino experience is an immersive experience. The former is made possible by Microgaming and Evolution Gaming, both industry leaders in their rights. 

    Overall, we love Captain Cooks, and we think you’ll love them too.

    Captain Cooks FAQ

    Is Captain Cooks a Legitimate Casino?

    Yes. Captain Cook is a legitimate iGaming platform and is regulated.

    Can I Play Captain Cooks Games for Free?

    Yes, you can, but only after downloading their software and installing it onto your device.

    Does Captain Cooks Offer a Bonus?

    Yes, they do. To claim your sign-up bonus, you will first need to download and install the software. Once you've downloaded and installed the software, you’ll then have to make an initial deposit of at least $5 to receive your bonus.

    About the author

    Dani Wilson

    Dani Wilson

    View Profile

    Based in Montreal, Dani went from a career in travel to writing about casinos and sportsbook! Focusing on Canada's different gambling options in the provinces, she's covered anything from new bonuses to some of the best live dealer games a player can find. Getting involved in the best online casinos, as well as learning about the latest offerings, is as fun for her as she wants to make it for you.

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