Bitstarz Casino Review
Since 2014

Bitstarz Casino Review

8.8/10
PAYOUT 10 minutes
CURRENCY EUR
MIN DEPOSIT € 10
MIN WITHDRAWAL € 20.00
LIVE CHAT YES
LIVE CASINO NO
VIP PROGRAM NO
Bitstarz Casino does not accept players from United States

Bitstarz Casino Rating

8.8 /10 Summary
  • 9.0 Trust and Fairness
  • 9.2 Games
  • 8.6 Bonuses
  • 8.0 Payout Speed
  • 9.0 Customer Support

Banking Options at Bitstarz Casino 8

Pros and Cons
  • Weekly Promotions
  • 24/7 Customer Support
  • Low Wagering Requirements
  • Exclusive Loyalty Program
  • Not Enough Information
  • No Deposit Limits
  • Basic Details
  • More Details
  • Payment Details
Website www.bitstarz.com
All Games 3500+
Licence Curaçao (CGCB)
Withdrawals 10 minutes
Support
  • Email support
  • 24/7 Live Chat
  • Live chat
Currencies
  • EUR
  • CAD
  • USD
  • NZD
  • JPY
  • RUB
  • NOK
  • PLN
  • BTC
  • BCH
  • ETH
  • DOGE
  • LTC
  • USDT
  • BRL
  • THB
Languages
  • English
  • Russian
  • Chinese
  • Japanese
  • Portuguese
Established Since 2014
Live Chat Yes
Contact support@bitstarz.com
Owner Direx N.V.
Deposit Methods
  • Ecopayz
  • Bitcoin
  • Bitcoin cash
  • Litecoin
  • Ethereum
  • Neosurf
  • ecoVoucher
  • Cryptocurrency
Withdrawal Methods
  • Ecopayz
  • Cryptocurrency
  • Bitcoin
  • Ethereum
  • Bitcoin cash
  • Litecoin
Min. Deposit € 10
Min. Withdrawal € 20.00
Max Withdrawal € 40000.00
Withdrawal Time 10 minutes

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Best For...

Crypto casinos are sought-after, so for players looking for great casino games as well as the ability to use their crypto wallet for fun, Bitstarz is a good option. They offer plenty of casino slots and jackpot slots, as well as Bitcoin-specific games and a good range of classic table games.

Bitstarz Casino Bonus

The first reward you'll get as a new player is 20 free spins, no deposit needed, as soon as you complete the sign-up process, as long as you reside in a country that is not excluded. Note that you won't be able to withdraw any winnings from those free spins until you deposit at least €20/6mBTC (or currency equivalent) into your player account. Winnings from these free spins are also capped at €100/15mBTC.

  • Bitstarz Casino also offers a welcome package totalling €500 or 5 BTC, whichever currency you choose to claim. This breaks down as a bonus on each of your first four deposits at the site...
  • Your first deposit of at least €20/6mBTC at Bitstarz Casino will trigger a bonus of 100% up to €100 or 1 BTC, depending on the currency you choose to deposit in. There's no need to enter a bonus code. In addition, you'll also get 180 free spins on three specific games, drip-fed to you 20 free spins at a time over the course of the following 8 days, starting immediately after your deposit.
  • Your second deposit will land you a bonus of 50% up to €100 or 1BTC.
  • Depositing for a third time at Bitstarz Casino triggers a bonus of 50% up to €200 or 2 BTC.
  • For your fourth deposit, you'll get 100% up to €100 or 1 BTC.

All bonuses are credited instantly upon deposit and carry 40x wagering requirements before withdrawal may be requested, as do any winnings generated from the free spins offered with the first deposit bonus. Note that for the first deposit bonus free spins, the triggering deposit of at least €20/6mBTC must be played through once within 24 hours, and you'll then have 1 day to play your free spins before they expire. Games available to play with the free spins will depend on what country you reside in so check the bonus section when you're logged in for details.

These welcome package bonuses are valid for 7 days, different games contribute to wagering requirements in different proportions and there is a cap on single bets of €5 or 1 mBTC.

One point worth noting is that you can change your deposit currency at any point while claiming your welcome bonuses. For example, you can claim the first deposit bonus in € by depositing in € then claim the second deposit bonus in Bitcoin by depositing in Bitcoin.


Bitstarz Casino Bonus Code

There is no need to enter a bonus code to claim the free spins on sign-up or any of the bonuses that make up the welcome package.

bonus box background €500 / 5 BTC + 200 extra Free Spins Welcome Package Get bonus!

VIP Programme 

BitStarz doesn’t offer a VIP or loyalty programme, we think this is probably because the site is predominantly aimed at crypto players. Crypto sites sometimes don’t feature as many bonuses as standard European casinos

There is a Sims style ongoing promotion that players can join in with though. This promo works similarly to a loyalty scheme but completes at the end of each month. All you need to do is play specified games and take part in small daily challenges to move through the tiers. There are some big cash prizes along the way and it seems that this deal is offered each month.

Development of Bitstarz

BitStarz was created in 2014 and is one of the first online casinos to focus on cryptocurrencies. The site began accepting Bitcoins and has since moved on to accept any cryptos. It’s also possible for players to purchase and exchange cryptos via the casino. BitStarz also accepts a phenomenal amount of fiat currencies and the site is now available in a multitude of languages.

There have been heaps of developments since the casino was launched. BitStarz has won several industry awards including ‘best casino’ and ‘best customer support’ over the years. The collection of games has developed massively and the platform now offers almost 3,000 different slots, live casino and bitcoin games. Some of the games are exclusive to the site and are not available anywhere else. 

BitStarz now offers withdrawals for all players which take less than 10 minutes. They also now ensure that their customer support agents have 3+ years of experience within iGaming. This means that players can be sure that the help they are given is legit and knowledgeable. 

Available Casino Games

The home page of the BitStarz Casino website is where you can start browsing through their collection of available games from 35 different providers including Microgaming, NetEnt, Evolution, Endorphina, Play'n GO, Pragmatic Play, Playtech, Thunderkick, Yggdrasil and many others.

Games can be viewed according to the provider by choosing your favourite from the dropdown menu on the right of the page below the header image. You also have the option of searching for a specific game using the search box at the very top of the page. 

And your third option for games browsing is to select one of the various categories listed below the header image on the left. Starting in the Lobby section, you are shown eight titles in each category including Trending, New Games and Table Games. Other categories include Slots, Jackpots, Table Games, Live Casino and BTC Games, which features those titles that can be played using cryptocurrency.

You don't need to deposit to try these games. Simply click on one and switch off the slider button that says Playing for Real and a demo version of the game will load, allowing you to try it out for yourself using play money.

And if you're feeling lucky, click the two crazy looking characters saying Feeling Lucky! right under the Provider dropdown menu on the right and a random game will open for you to try your luck!

Let's take a look at the available games in the top categories at BitStarz Casino.

Bitstarz Slots

There are literally hundreds of exciting slots titles to choose from at BitStarz Casino thanks to their tactic of acquiring lots of providers to furnish their collection - great news for those who love a variety! You'll notice that the popular games are tagged with an orange flame icon in the top left corner of the game image, so look out for those on titles such as Wolf Gold, Platinum Lightning, Diamond Vapor, Billyonaire, Azrabah Wishes, Eye of Ra and many others.

You'll also find plenty of well-known games here such as Sakura Fortune, Rich Wilde's slots including Book of Dead, Reactoonz, Starburst and Jammin' Jars, and for those seeking the jackpot slots, look out for the jackpot amounts indicated in the top left corner of the game image. You can also access all those juicy jackpot games in one place by choosing the Jackpots category, where you'll find 23 top titles such as Mega Moolah, Neon Reels, Mr Vegas and Lucky Leprechaun.

Table Games Available

Navigate to the Table Games category and you'll find a large collection of titles that include both classic RNG based games and Live games from Evolution, Platipus, Bgaming, Vivo, Authentic, NetEnt, Spinomenal, Belatra, Evoplay and many others.

There really is a massive array of table games in this section, including European and American Roulette (we couldn't find French but we're sure it must be there too!), plus Lightning, Blaze, Auto, Speed and various language-specific Roulette games. Blackjack games are just as numerous with plenty of options to choose from, and there are many varieties of Baccarat too.

In addition to the classics, there are also 10 poker games to enjoy including Trey, Bonus, Joker, Caribbean, Texas Hold'em and Multihand.

Scratch Cards

You will also find a small collection of scratch cards at BitStarz Casino from the likes of Microgaming, Evoplay and Betsoft, but since they don't have a category of their own, you'll need to search for these with either the game name itself or keywords like 'scratch'. This will bring up scratch games such as Scratcherz, Scratch Dice, Scratch Match, Cashapillar Scratch Card and Lucky Leprechaun Scratch.

Other Crypto Games

Keeping things interesting is key and BitStarz Casino appears to be aware of it judging by the fact that they offer pretty much every game you can think of! Falling under our category of 'other games' you can expect to see various Bingo and Dice titles, and there's even Craps, which you don't find at all online casinos.

Remember that there's also a separate BTC Games category that includes games you can actually play in Bitcoin, a huge plus for crypto fans!

Live Casino

BitStarz Casino brings you a great choice of live casino games totalling 57 from some of the top developers,including Evolution Gaming, Vivo and AuthenticGaming, amongst others, with options beyond the top three favourite games.

bitstarz live dealer games

User Experience at Bitstarz Casino

The casino is perfectly designed for a good user experience. Games can be picked from the homepage immediately with little searching, and your first deposit and registration can be made right on the homepage. Help is available from customer support from the button on the side of any casino page.

Bitstarz Mobile Casino

So what about playing on the go? BitStarz Casino seems to have you covered there too. Navigate to the website on your mobile device and the site will check out your browser to create the optimal experience for you. We found it to be very user-friendly and not altogether dissimilar to the desktop version of the website.

The red star at the top of the page indicates that your choice is loading, the main menu is accessible via a slide-out panel to the left, and all the same categories you see on the desktop version are available on the mobile-optimised version.

We found response times to be a bit on the sluggish side when navigating the site and playing the games but this may vary depending on your mobile device and network connection. If you're in any doubt, try it for free before signing up.

Available Payment Methods

BitStarz Casino has a separate Payments page featuring all available deposit and withdrawal methods, complete with fees, processing times and limits. There are many methods available to you, including Visa, Mastercard, Maestro, Skrill, Neteller, Bank Transfer, Sofort, Paysafecard, ComePay, Instadebit, Sticpay, ecoPayz, AstroPay, and on the cryptocurrency side, you can deposit using Bitcoin, Bitcoin Cash, Litecoin, Ethereum, Dogecoin and CoinsPaid.

Some payment methods have fees associated with them but there are plenty of fee-free options too. Deposits are usually processed instantly but some methods such as bank transfer and Sofort may take up to 3 business days. Minimum deposit amounts vary but tend to be around the €10-20 mark, with the maximum set at around €4,000.

Bitstarz Withdrawal Time

Speedy withdrawal is a crucial aspect of online casino gaming and BitStarz Casino is doing great with almost all of their withdrawal options offering instant processing. A few of the traditional withdrawal methods may take anywhere from 1 to 14 business days.

Every withdrawal method except ComePay is fee-free.

Customer Support

If you need help at any point, simply click on the green Help tab to the right of any page on the website to bring up a slide-out menu with your available options.

BitStarz Casino has a well-stocked, multi-sectioned FAQs page that you can consult for answers to popular questions from Accounts to Banking, Bonuses to Security and more.

Remember there's also the dedicated Payments page for everything related to deposit and withdrawals, including fees, processing times and limits.

You can email the support team, which consists of agents with a minimum of 3 years of experience in customer service, on support@bitstarz.com.

There is also support available via social media platforms including Telegram, Facebook, Twitter, Instagram and Vimeo as well as via the LiveChat feature found at the right-hand bottom corner of the screen.

The site has also won awards for its live chat service and their own feedback system rates them at 4 out of 5 stars.

Trustworthiness of Bitstarz Casino

BitStarz Casino is a properly licensed online casino as detailed below, but there are also a number of other features that speak to the trustworthiness of this site. 128-bit SSL data encryption technology is used to protect member data on the site, they have a detailed privacy policy, and they carry out Know Your Customer (KYC) identity verification to prevent fraudulent activity, thus protecting their players.

BitStarz Casino also employs an extra layer of security in the form of a second password that they call 2FA (2-factor authentication). This involves downloading the Google Authenticator app to your phone which generates a random code every 30 seconds. After entering your username and password at the BitStarz Casino site, you'll then be asked to enter the generated code in your app.

In addition, BitStarz Casino prominently displays various links to responsible gaming partners such as GA and GamCare, as well as offering options for self-limiting, cooling off, self-exclusion and account closure.

Finally, BitStarz is GDPR compliant, meaning they are required by law to handle your data in the strictest of confidence.

Bitstarz Casino Licence

BitStarz Casino is owned and operated by Direx N.V, but is run as a separate entity with no ties to other Direx N.V brands. Direx N.V is a company registered and established under the laws of Curacao and its wholly-owned subsidiary, Direx Limited, registered address Stasinou 1, MITSI Building 1, 1st Floor, Flat/Office 4, Plateia Eleftherias, Nicosia, Cyprus. Direx N.V. is licensed and regulated by Antillephone N.V. Direx N.V.’s registration number is 131879 and its registered address is Heelsumstraat 51 E-Commerce Park, Curacao.

Problems With Bitstarz Casino

It's common to find an online casino such as BitStarz Casino that's been around a while racking up at least a few negative comments from players. However, we found it very difficult to find a bad word about them anywhere on the net! What's more common is top marks in important areas like payments and support and very little to grumble about at all. Great!

Final Thoughts

BitStarz Casino is one of those very rare breeds that ticks practically every box going, from a huge range of games from loads of great providers to a multi-stage welcome package in both traditional and cryptocurrency. It claims to be the first online casino that offers players the option of playing games in both Euros and Bitcoin, and the latter option is accessible via the BTC Games category.

There are a good number of well thought out promotions on offer including weekly cash tournaments, bonuses and free spins. One promo of particular note is their Tesla Giveaway, where members can play to earn draw tickets for their chance to win a Tesla Model 3 car!

For us, BitStarz Casino ranks right up there as one of the best online casinos.

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Bitstarz Casino FAQs

Do you have any more questions? Check below to see if we have the answers you're looking for.

What kind of promotions are available at Bitstarz casino?

At the time of writing, there are a number of offers available, such as the Tesla Giveaway prize draw, Pirate Gold Level Up Adventure offering a €50k prize pool and 1kg gold bar, a €1,000 Weekly Welcome Freeroll, Slot Wars offering €5,000 and 5,000 free spins every week, Table Wars offer €10,000 every week, a 50% up to €300 reload every Monday, Last Man Standing Battle Royale for €5,000, and free spins every Wednesday on deposit.

How do you register at Bitstarz casino?

Registering starts by clicking the green Sign Up button at the top of the page. A popup will open with a 3 step process asking for details such as your email address, and requesting you to choose a password and your preferred currency, amongst other details.

Is there a vip programme at Bitstarz casino?

At the time of writing there doesn't appear to be a VIP programme at BitStarz Casino.

Mike Lorente
Mike Lorente Author (3 Years of Experience)
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Mike has worked as a freelance writer, focusing mostly on writing reviews and opinions on online casinos. In these past years, he has come to know in-depth how casinos operate and what to look for when choosing a casino. He is always happy to share new tips and strategies aimed to help you in your gaming journey. Based in Spain, Mike is a specialist in casino games and a master when it comes to online slot machines, sharing his strategies and tips on our website.
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