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Astralbet casino review
Astralbet Casino was owned by Go Wild Malta Limited and was opened in 2016. The casino was known for its promotions and tournaments for loyal players and received moderate reviews. The site supported English, German, Finnish and Polish. However, as of December 2020, Astralbet has permanently closed down the site is no longer accessible.
How was your experience with Astralbet Casino?
Quick facts
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Website | www.astralbet.com |
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Games | 2000+ |
Licence | Malta (MGA) |
Languages |
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Owner | Go Wild Malta Limited |
Launched | 2017 |
Bonus |
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Games |
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Contact | [email protected] |
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Live Chat | Yes |
Support |
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Withdrawal Time | Up to 48 hours |
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Min. Deposit | € 10 |
Min. Withdrawal | € 20 |
Max Withdrawal | € 10000 |
Currencies |
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Did Astralbet Casino offer a welcome bonus?
Yes, Astralbet Casino offered a welcome bonus to all new players. It was a match bonus split across your first three deposits, and you could win up to €300 in total and 300 free spins with no limit on winnings.
What were the terms & conditions of this bonus?
This bonus was applied across your first three deposits made on the site and no code was required to unlock it. The wagering requirements were 40x your deposit.
Where was Astralbet Casino available?
Astralbet was available to play in many European countries as well as Canada, Australia, and New Zealand.
Restricted countries
United Kingdom
United States
France
Spain
Belgium
How safe & trustworthy was Astralbet Casino?
Astralbet was a fully licensed online casino, being regulated by the Malta Gaming Authority (MGA). However, due to its unfair terms and conditions, especially relating to their promotions, the regulator placed them under review and eventually closed the site down.
Safety and security
The MGA is one of the frontrunners in online casino regulation, which means that players could be assured that they were in safe hands while playing. Astralbet also used a secure SSL server to collect player’s data and ensure it was stored safely, and all games on the site were regularly audited by third-party agencies to ensure fairness. The results of these audits were listed on the software providers’ sites.
KYC and withdrawals
Players at Astralbet Casino were required to provide documentation to verify their identity before making any withdrawals to comply with the site’s Know Your Customer (KYC) policy. Users reported that the withdrawals were very speedy and they encountered no recurring issues when trying to withdraw.
What other players & reviewers said
Astralbet Casino received many positive reviews for the overall user experience: smooth website, large library of games and responsive customer support. However, some users raised concerns over the bonus terms and conditions and known issues at sister sites.
⭐️⭐️⭐️⭐️
“Good casino, registration bonus, good games selection and live customer support available, easy to navigate site. all in all good site to spin on and have some fun.”
⭐️⭐️
“I was a loyal player at this casino and I made a lot of deposits but with only small withdrawals. With the terms and conditions of the bonuses, it's hard to keep playing at this casino. note that AstralBet is sister of Gowild casino and Wild jackpots casino.”
Games at Astralbet
Astralbet Casino had a smaller library of games than some, but they offered a wide variety of different games. From popular slots, like Book of Dead, Starburst and Rise of Olympus, to a range of table games including many variations of blackjack and video poker. Unfortunately they did not offer any live games.
Game providers
53 different providers supplied Astralbet Casino with games, including:
Microgaming
NetEnt
Playtech
BetSoft
Play’n GO
Yggdrasil
RTP transparency
The average amount a player is likely to see returned on an indefinitely long series of bets is referred to as the RTP. The RTP percentage of games at Astralbet was not listed on the site, however it was publicly audited. You could find the results of this audit on the provider’s sites for each game.
Deposit and withdrawal methods
❓Method | 🪙 Fees | 💸 Min Deposit | ⏱️ Payout Time |
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Bank Transfer | None | €20 | Up to 5 business days |
E-wallet (Skrill, Neteller…) | None | €20 | Instant |
Credit / Debit cards | None | €20 | Up to 5 business days |
Although the withdrawal time for certain payment methods seems long at up to five days, payments were usually executed much quicker than that, which was a big plus for players at the time.
Mobile and user experience
While there was no Astralbet Casino mobile app, the site had been streamlined to ensure a smooth experience for players. Many players gave positive reviews about the user experience on desktop and mobile. The layout was easy to navigate and there were no lags or glitches reported.
Customer support at Astralbet
You could contact Astralbet customer support via their 24/7 live chat, for a quick response, or via email for a more detailed answer. Some players said they experienced issues when trying to access the live chat and had to resort to email where they did then receive the support they needed.
Responsible gambling tools
Astralbet Casino had a responsible gaming page which provided links to further information as well as helplines and charities to support users who were concerned about their gambling habits. They offered self-exclusion and deposit limits; however, these could only be initiated by contacting customer support and were not instantly applied to your account. Many other competitors at the time would have provided more tools, such as wagering or loss limits, reality checks and self-assessment questionnaires.
Astralbet Casino Compared to other casinos
Frequently asked questions (FAQs) about Astralbet Casino
Was Astralbet Casino available in the UK?
No, due to legal restrictions, Astralbet Casino was not available to players in the United Kingdom.
Was there a live chat at Astralbet Casino?
Yes, you could access customer support via the 24/7 live chat, although some users reported they had issues connecting with an agent.
Was there an Astralbet mobile app?
No, there was no Astralbet Casino app, but you could still play many of the games on a mobile browser.
What was the minimum deposit at Astralbet Casino?
The minimum deposit amount at Astralbet was €20, which wouldn’t have been particularly competitive at the time as many casinos offered lower minimum deposits.
Fact-checked by Julia Attard
Product Manager
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