Grand Ivy Casino review 2025

Quick facts about Grand Ivy Casino

Key information
Website	https://www.grandivy.com	Company	White Hat Gaming Limited
Launched	2016	Licences	MGA and UKGC
Countries	Multiple	Currencies	EUR, GBP, CAD
Bonus codes	€1,500 + 100 free spins welcome bonus (no Grand Ivy bonus code needed)	Other bonuses	Bonus wheel, prize giveaways, weekly and yearly cash giveaways, birthday rewards, VIP cashbacks, and more
Games & features	Slots, table games, live casino games, scratchcards, specialty games.	Number of games	~5,000
Mobile	Android and iOS	Software providers	Over 120, including Pragmatic Play, Play’n GO, Red Tiger, Hacksaw Gaming, Relax Gaming, NetEnt, Fantasma, Gaming Corps, and more
Min. deposit	€20	Payout days	In-house processing up to 72 hours Pending time up to 3 business days, depending on the method
Customer support	Live chat and email	Contact email	[email protected]

Is there a welcome bonus for September 2025?

The Grand Ivy welcome bonus is a 3-part offer spread over your first three deposits. Altogether, it adds up to a 100% match bonus worth up to €1,500 and 100 free spins for three slots. Here’s how it’s set up:

• 1st deposit: 100% up to €300 bonus + 25 free spins for The Finer Reels of Life

• 2nd deposit: 25% up to €800 bonus + 50 free spins for Deco Diamonds

• 3rd deposit: 50% up to €400 bonus + 25 free spins for Fortunium

The Grand Ivy sign-up offer also provides 500 Loyalty Points to get you started on the in-house Loyalty ladder. And there are no hoops to jump through during the claiming process. Just sign up, add a minimum of €20 to your account, and the reward will be yours. 

It’s not the flashiest deal out there, but it holds its own against similar packages on the market.

What are the terms and conditions for this welcome bonus?

To earn and keep this Grand Ivy Casino bonus, you must comply with a few terms and conditions:

• The minimum deposit amount to trigger each of the bonus parts is €20.

• Skrill and Neteller deposits aren’t eligible for the offer.

• The maximum bet you can place with the bonus funds is €5.

• The bonus funds, free spins, and your deposits are all subject to 35x wagering requirements.

• Winnings from free spins are capped at €100.

• The bonus funds expire after 30 days, and the free spins after 10 days.

• The offer will be forfeited if you try to claim it at the same time as another bonus.

How to use your promo code and unlock your bonus

You don’t need a Grand Ivy promo code to unlock its welcome bonus. Just fill out the registration form and make your first deposit.

1. Visit the Grand Ivy casino using our links.

2. Press the yellow Join button in the top right corner.

3. Fill in your name, email, phone number, date of birth, and country.

4. Add your address, username, password, and currency.

5. Confirm you’re at least 18 years old and read through and agree with the Terms and Conditions and Privacy Policy. Don’t just skim through the list on the left – it’s missing plenty of important rules regarding user rights and liabilities.

6. Select the payment method in the pop-up window once the site redirects you to your account. Choose carefully, as the casino will revert to it for your withdrawals.

7. Fill in the details and make sure you deposit at least €20. Don’t go overboard, though. The maximum the casino allows is €1,500, even if your method lets you deposit more.

8. Check your balance to see whether the payment went through. You should get your bonus and be able to play instantly.

Other bonuses for new and existing players

Bonus name	Bonus offer	Wagering	Min. deposit	Time frame
Bonus Wheel	Spin the Fortune Wheel once per day for a chance to win free spins, bonus cash, match deposit deals, and similar rewards	35x	€20	7 days
Weekly Cash Giveaway	Up to €50 every Monday with no wagering requirements	0x	€100 to make you eligible;€40 to earn a point towards a 100-point-worth ticket to enter the weekly draw	None
Yearly Jackpot Giveaway	Up to €30,000 per year with no wagering requirements	0x	€1,000 in the past month to earn a point towards a €500-point-worth Mega ticket to enter the yearly draw	None

Welcome bonus for UK players: Up to £300 + 25 Free Spins

The Grand Ivy Casino bonus offers 100% up to £300 and 25 free spins for Starburst. Even though it throws in the standard 500 Loyalty Points to sweeten the deal, it’s still a far cry from the best bonus casinos on the market. Most competitors’ intro promotions run into the thousands.

From what we’ve found, Grand Ivy used to have second and third deposit bonuses of around £400 each, making the overall offer a lot closer to what we described above. Why it dropped these extras is anyone’s guess.

Welcome bonus for Canada players: Up to C$1,500 + 100 Free Spins 

Grand Ivy Casino offers Canadian players the same welcome package it does to Europeans (the UK being the exception). With three consecutive C$20 minimum deposits, Canucks can claim 100% up to $300 + 25 free spins, then up to $800 + 50 free spins, and finally up to $400 + 25 free spins.

These Grand Ivy promo deals also come with the same game restrictions, wagering requirements, and expiration times for bonus funds and free spins as their European counterparts.

Grand Ivy Casino no deposit bonus

There’s no Grand Ivy no deposit bonus available right now, whether you’re playing from Canada, the UK, or elsewhere. That said, the site’s Promotional Terms and Conditions do reference these types of offers, so they could appear in the future. We’ll make sure to update this Grand Ivy Casino review to keep you in the loop if that happens.

Grand Ivy Casino cashback bonus

Grand Ivy offers cashback bonuses only to the two highest VIP club levels, which isn’t too surprising given its sister sites’ rather limited ongoing promos. Still, it’s a bit of a letdown, as cashback has become a standard perk at many of the best online casinos today.

VIP member bonus

Grand Ivy’s VIP program has four levels, where players progress based on real-money play. Each level comes with its own perks, and the benefits grow more valuable as you move up.

VIP privileges at Grand Ivy add some value to an otherwise thin lineup of regular bonuses. At the Silver tier, players can expect anything from birthday bonuses to VIP tournament invites, and the Elite tier offers extras like cashbacks and priority withdrawals.

Joining isn’t as straightforward as hitting a button, though. It’s an invite-only program without a progress tracker. Updates come through Grand Ivy live chat or another communication method you might’ve picked on the Promotions page, which can leave you feeling like you’re purposely kept in the dark.

Tips for maximising the bonus code rewards at Grand Ivy Casino

To make the most of Grand Ivy bonuses, you should be strategic about how you claim them:

• Get your KYC done early. The casino won’t let you withdraw any winnings until you’ve verified your identity. Putting it off will only delay your cashouts.

• Plan your deposits carefully. The bigger your first three deposits (up to the cap), the better the bonus you get. But you’ll also have to wager that much more to earn the right to redeem your reward.

• Keep an eye on your wagering. The casino uses your Cash Balance before your Bonus Balance when you place bets, but those bets don’t count toward clearing your bonus. So, check your progress regularly in the My Account section to avoid withdrawing too soon and losing your reward.

Where is Grand Ivy Casino restricted?

Here are a few notable countries and territories whose players aren’t allowed to join or play at Grand Ivy Casino:

• China

• Greece

• South Africa

• Spain

• United States

You can find the complete list on the Grand Ivy Terms and Conditions page.

How safe and trustworthy is Grand Ivy Casino?

Grand Ivy Casino ranks as one of the safest casinos to play at, scoring above average on all our security and fairness checks. These tests are part of our standard review process, which you can read more about at the end of this page. For now, let’s answer the question “Is Grand Ivy legit?” by diving into the safety details.

Safety and security - Checked on 12 August 2025

Grand Ivy Casino is run by the same company as the well-established Barz, Karamba, and SpinYoo. Plus, it’s licensed by the renowned UKGC and MGA, which in itself instils plenty of trust.

Still, the casino put extra effort into securing its platforms. It uses the TLS v1.2 protocol along with SSL encryption to keep your data safe. Their privacy policy lays out exactly what information they collect and how it’s handled. The casino also lets you review or have your data removed by reaching out via a dedicated email ([email protected]). 

KYC and withdrawal - Checked on 12 August 2025

Our Grand Ivy review has uncovered that the site follows a standard KYC procedure for licensed online casinos. Before you can make your first withdrawal, you’ll need to verify your identity. This means submitting copies of your ID and related documents so the casino can confirm your age, identity, address, and payment details. 

What other players & reviewers say - Updated on 12 August 2025

Grand Ivy generally earns good marks from reviewers as a trustworthy platform, but player feedback is less favourable. Most complaints focus on withdrawal speed, which is a tad slower than on competitors' sites, and bonus terms, which can be easy to break if you don’t read the fine print.

Games at Grand Ivy Casino

The selection of Grand Ivy Casino games includes nearly 5,000 titles, spanning popular categories like slots, RNG and live dealer table games, and specialty games. 

What stood out to us wasn’t just the variety, but the mix of providers, with big names like Pragmatic Play alongside smaller studios like Coin Machine Gaming. Everything we tried ran just as smoothly on mobile as it did on desktop, which isn’t always a given in modern online casinos.

Is there a wide range of providers available?

Grand Ivy partners with more than 120 software providers to stock its game portfolio. Besides the usual suspects like Pragmatic Play, Evolution, Play’n GO, and Push Gaming, it features plenty of niche names like Jelly, Ino Games, and Northern Lights.

With several hundred titles each, the juggernauts take more space, so expect to find popular slots like Book of Dead and Gonzo’s Quest or live dealers such as Lightning Roulette. Yet, smaller drops from Red Rake, Alchemy, and Tom Horn sprinkle just enough variety to pull you away from familiar territory into something new and different.

Popular Megaways slots

Grand Ivy doesn’t give Megaways slots their own section like many competitors do. Still, the top titles remain easy to track down with the search bar or a quick browse through the lobby. The ones that caught our eye include the ever-popular:

• The Dog House Megaways (Pragmatic Play)

• Rainbow Wilds Megawaya (Iron Dog)

• Eye of Horus Megaways Jackpot (Merkur)

• Temple Tumble Megaways (Relax Gaming)

Online slots

Online slots make up the biggest game category at Grand Ivy, with around 4,500 titles. It features a balance of classic 5x3-grid titles and modern, feature-rich games. Besides the popular Hold & Win, Link & Win, and Megaways, you’ll also find slots with Power Combo, Gold Blitz, Super Scatter, and other fun mechanics.

The variety is there, but the layout is somewhat lacking. Outside of Jackpots, Prize Drops, or the Big Bass series, you’ll mostly be relying on the search bar or a manual scroll to look up your go-tos. 

On the gameplay side, though, there’s nothing to fault. Everything we tested ran just as well on the Grand Ivy mobile app as on the desktop site. Some players have mentioned that the bonus-per-spin ratio feels lower than at other casinos, but that didn’t match our experience.

It’s clear the slots category gets the VIP treatment here, with the top Grand Ivy bonus deals aimed squarely at them.

RTP transparency

Grand Ivy doesn’t display its games’ RTP on their icons or elsewhere on the site. The only way to check is by opening each game’s Info section.

Greater transparency would be nice, but this is not a serious issue. With trusted providers on board and strong regulatory oversight, the likelihood of unfair play is minimal. 

Blackjack

Grand Ivy hosts 16 blackjack titles in total, with both RNG and live dealer variants. It’s not a huge selection if blackjack is your main focus, but the variety on offer does a decent job of keeping players engaged.

Grand Ivy’s blackjack games come from eight different providers and include a fair mixture of traditional and modern variants. Evolution’s Live Blackjack and Pragmatic’s Blackjack Lobby deliver the classic experience, while Bet Behind Pro Blackjack and Classic Blackjack Side Bet Suite’s fresh betting options expand how each hand can be played. 

Roulette, poker, and other table games

You can find roulette, poker, baccarat, and craps in the Grand Ivy live casino and table games sections. The 67 RNG titles offer plenty of room for practice, while 101 live dealer tables serve up that real-time casino buzz when you’re ready to step up your game.

Poker and roulette have their own dedicated pages, although it’s not really clear why, given the limited number and variety on offer.

Roulette gets better coverage with 13 games in total, featuring niche variations like Multifire Roulette Wildfire and Powerup Roulette whose multipliers can treat you to 500x and 8,000x your bet, respectively.

Grand Ivy’s poker selection counts only five games, three of which are Hold’em variants. While the search turns up some additional titles, it’s surprising to see a casino this big skip live poker altogether.

Crash games

There’s no Crash section at Grand Ivy. You can find a handful of these games on the Scratch and Fun page, but they’re buried among scratchcards, Slingo, bingo, dice, and other specialty games, making them frustratingly hard to find.

What’s more disappointing is that popular titles like Spribe’s Aviator, Pragmatic’s Spaceman, and Smartsoft’s Jet X are completely missing. While alternatives like Thunderstruck Fly X and Speed Crash try to fill the gap, they don’t quite measure up to the hallmark titles.

Grand Ivy Casino unique features

Grand Ivy isn’t huge on uniqueness and innovation, which shows in its straightforward site design and its focus on traditional casino games and payment methods. If there’s one thing that sets it apart, though, it’s the gamification elements.

Clicking the Bonus Wheel tab in the top bar opens a pop-up that does more than just hand out daily rewards:

• You can see locked, completed, and missed missions, and jump into any that are available.

• You can check out the tournament schedule, along with your progress in ongoing events and results from past ones.

• You can find out if any bonuses or exclusive coupons are waiting in your inbox and track your wagering progress for deals you’ve already claimed.

Deposit and withdrawal methods

Grand Ivy’s deposit and withdrawal methods list changes depending on your location. However, most players have access to the classic credit and debit cards like Visa and Mastercard and e-wallets, such as Skrill and Neteller. 

Virtual currencies, unfortunately, are missing from the roster worldwide, so if you’re into crypto gaming, you might want to look elsewhere.

Both Grand Ivy deposits and withdrawals allow transactions as low as €20 across the board, which is quite convenient for risk-averse players and newbies testing out the site. Yet, withdrawals cap at €5,000 per week, unless you have a high VIP status, which isn’t particularly high roller-friendly. 

Player reports also point to cashouts dragging beyond the casino’s promised few business days, regardless of the payment method. So, while the limits may suit casual play, Grand Ivy falls short of the best online casinos with regard to withdrawals.

Banking method	Fees	Min. deposit	Payout times
Credit and debit cards (Visa and Mastercard)	None	€20	1-3 days
E-wallets (Skrill, Neteller, PayPal, Apple Pay, Trustly, Klarna, and others)	None	€20	1-2 business days
Bank transfer	None	€20	1-5 business days
Paysafecard	None	€20	Withdrawals not available

Grand Ivy Casino on mobile

Grand Ivy Casino is available on mobile through its native app and mobile-optimised site.

The Grand Ivy app is compatible with Android and iOS devices and free to download from Google Play and App Store. Just keep in mind the name of the iOS version is The Ivy, when you’re looking it up.

Setting up the app takes a few minutes, and you’re straight into real-money play. The layout mirrors the desktop site closely, so there’s no awkward relearning curve. The game library is slimmer than on desktop, but the handful of mobile-only titles gives you something extra to explore.

User experience and site performance

Grand Ivy goes for an ultra-minimalist look. A slim top bar holds tabs for Home, Promotions, VIP Club, and Contact, while a side bar offers quick shortcuts to the game categories.

The only other buttons are Deposit and Live Chat on the left, with the usual fine print, like the Terms and Conditions, Responsible Gaming, and Privacy Policy pages, tucked neatly into the footer.

You’d think such a stripped-back approach would make the site lightning-fast, but our Grand Ivy review proved otherwise. Tests showed the homepage took over three seconds to load, and the site wasn’t as responsive as you’d hope, with the lag in the search engine being the most telling sign.

There’s no doubt the site is functional, but a performance refresh wouldn’t hurt.

What works well:

• Straightforward layout

• Convenient shortcuts

• Accessible informational pages

What needs work:

• Loading and response time

• Laggy search engine

Customer support

Grand Ivy’s customer support is available through email and live chat. Both work around the clock, but email is best left for less urgent matters since it takes at least a few hours to get a response.

The Grand Ivy live chat is a lot snappier, though you’ll still be placed in a queue before connecting with an agent. The longest we had to wait was about five minutes, and once we were through, the replies were quick and to the point.

Over several chats, we spoke to Zac, Heidi, and Martha, each of whom proved equally polite, clear, and patient, whether we were asking basic registration questions or pressing for the fine print on withdrawal limits.

Channel	Availability	Response time	Time to problem resolution
Live chat (on-site)	24/7	A few minutes	No more than a couple of minutes, depending on the issue
Email ([email protected])	24/7	Up to 24 hours	At least a few hours, depending on what the issue is and the details you’ve provided

Responsible gambling tools at Grand Ivy Casino

Grand Ivy offers a solid selection of responsible gaming tools:

• Daily and weekly deposit limits, which are measured retrospectively

• Account history, which helps users track their gaming activity and spending

• Time-outs, which let you take a break from gambling for 24 hours to 6 weeks

• Self-exclusion, which blocks you from accessing your account for the period you choose

The site also helps you assess your gaming habits with a short questionnaire and directs readers to professional organisations like Gambling Therapy and GamCare. All these resources are available on the Responsible Gaming page.