JackpotCity Casino Review
Since 1998

JackpotCity Casino Review


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JackpotCity Casino does not accept players from United States

JackpotCity Casino Rating

8.0 /10 Summary
  • 9.0 Trust and Fairness
  • 7.0 Games
  • 9.0 Bonuses
  • 8.0 Payout Speed
  • 7.0 Customer Support
0 Recommend it 0 Do not recommend it
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Banking Options at JackpotCity Casino

Pros and Cons
  • Fast Processing Time
  • Solid Reputation
  • Modern Casino Design
  • Highest Security Measures
  • No Sports Betting
  • Slow Customer Support
  • Casino Details
  • Support Details
  • Payment Details
Website www.jackpotcitycasino.com
Games 500
Licence Malta (MGA)
  • Spanish
  • English
  • French
  • German
  • Swedish
  • Norwegian
  • Finnish
  • Japanese
  • Greek
  • Russian
  • Polish
  • Bulgarian
  • Latvian/Lettish
  • Czech
  • Croatian
  • Lithuanian
  • Korean
  • Thai
  • Serbian
  • Italian
  • Portuguese
  • French Canadian
Owner Bayton Ltd
Launched Since 1998
Contact support@playersupportcenter.com
Live Chat Yes
  • Support 24/7
  • Email support
  • 24/7 Live Chat
  • BitcoinTalk
Withdrawal Time Up to 48 hrs
Min. Deposit € 10
Min. Withdrawal € 10
Max Withdrawal € 20
  • USD
  • CAD
  • NZD
  • EUR
  • CHF
  • PLN
  • RUB
  • CZK

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Best For...

If you're dreaming of striking those big wins, what better place to play than at JackpotCity Casino. With its foundation built on providing players with a safe haven to win big, JackpotCity Casino is a must-play online venue. 

JackpotCity Casino is all about bringing the glitz and glamour of Vegas straight to your desktop or mobile screen. With a wide variety of games ranging from video slots to live dealer variants, you’ll get to have it all. 

Take part in thrilling tournaments on the latest games, and you could strike up big wins in a few minutes too.

JackpotCity Casino Bonus

One of the first things to look for when choosing the right online casino for you is the type of bonuses and promotions on offer. A long and happy casino adventure is determined by these offers. At JackpotCity Casino, you get to start your casino journey with a superb $1,600 welcome bonus.

The welcome bonus package is divided across your first 4 deposits at the casino. With each of these deposits, you’ll be entitled to a 100% bonus. With each of your first 4 deposits, you can claim a 100% bonus of up to $400

To grab a bonus, you need to make an online casino minimum deposit of $10, and all bonuses are subjected to a 50x wagering requirement. To withdraw any winnings from bonus funds, you need to meet the wagering requirements.

JackpotCity Casino is dedicated to bringing you a range of amazing bonus promotions. Their Prize-Packed promotions come with exciting themes and a wide variety of prizes. These offers can give you anything from cash to casino credits and online free casino spins

On some occasions, you can even win a luxury holiday or cool gadgets.

There is also a range of Match Promotions that normally take place midweek and during the weekend. These match bonuses are based on your gameplay activity and will be sent exclusively to your inbox. 

Apart from superb daily, weekly and monthly rewards, the casino also comes with an exciting loyalty rewards system. From the minute you start playing at the casino, you will start collecting loyalty points to increase your VIP rank at the casino

The higher your VIP rank, the bigger your rewards will be. Top-level VIPs can look forward to personal assistance and exclusive rewards.

Jackpotcity Casino Bonus Code

There are some online casinos that will require you to insert a bonus code to claim your welcome bonus. At JackpotCity Casino, you simply have to make a deposit to activate your welcome bonuses. All welcome bonuses will be instantly credited upon deposit.

If any future promotional offers at the casino require a bonus code, you will be provided with the code. Bonus codes can normally be found on the promotional page with the promotional terms and conditions.

VIP Programme 

The JackpotCity VIP programme is open to all players, and sign-up is automatic unless you are opt-out. This is a points-based scheme with 6 levels:

  • Bronze;
  • Silver;
  • Gold;
  • Platinum;
  • Diamond;
  • Prive.

Beginners start on the Bronze level, and points are achieved with real money wagers. As soon as you create your JackpotCity account, you’ll scoop 2,500 loyalty points to boost you along! You can exchange points for bonus credits to extend your gameplay session, and there are extra rewards to claim too:

  • Tailored bonus deals;
  • Entry to tournaments;
  • Cash handouts;
  • Birthday gifts.

Once you hit the Prive level, you will receive an account manager to ensure you get the true VIP treatment!

Development of JackpotCity

Bayton Ltd owns and operates JackpotCity. They are a Maltese-registered company that launched the casino in 1998. This makes the platform one of the oldest online gambling sites, and it has seen many developments over the years.

There have been several revamps to ensure that the site keeps up with trends. JackpotCity developed 2 mobile apps in 2019 as well as focused on increasing its range of games. The casino also launched into a partnership with eCOGRA, which now independently test the platform and all games.

JackpotCity has continued to develop its variety of promotions and added a Loyalty/VIP scheme in 2018. The site has always been under the MGA gambling jurisdiction, and the platform is now readable in over 50 different languages to accommodate this. 

How to Register on JackpotCity Online Casino

Registering at JackpotCity casino is very simple and takes a few minutes. Recommended for those who can't stand long and tedious casinos registration forms.

  • Click on "VISIT" to redirect to JackpotCity casino.
  • On the registration screen, enter your personal details.
  • Keep your ID card next to you.
  • Enter a valid email because you will need to confirm the account.
  • Start enjoying this virtual Vegas-style online casino.

Additional verification documentation such as proof of identification or address might be required. Once your account is fully registered, you can start depositing and playing to see if the casino lives up to its name.

Available Games

If your focus is on hitting those big wins, then you’ll want to make sure there’s a good of casino games that are known for paying out big. JackpotCity Casino is home to over 600 of the very best online casino games in the industry. 

The casino is powered exclusively by industry leaders Microgaming and Evolution Gaming.

You can find the latest slots, card and table games, and jackpot games on the website. Some of the most popular games at the casino include Thunderstruck II, Immortal Romance, Titans of the Sun and Avalon II

For players who enjoy slots based on successful franchises, there are games such as Tomb Raider, Terminator 2, Playboy, and more. Progressive jackpot games include Cyberstud Poker, Cash Splash, Fruit Fiesta and the extremely popular Mega Moolah.

Card and table game players can enjoy a number of blackjack, baccarat, roulette and blackjack variants. These variants range from the classics to newer variants with a modern twist that will take your wins to new heights.

There are even several keno games for those who want to test their lucky numbers and scratch cards for quick gaming sessions. At JackpotCity Casino, there is something everyone can enjoy,, from classic slots to arcade games.

Live Casino Games

And if you’re in the mood to take on the dealer, you can head over to the Live Casino section, where you’ll get to enjoy a variety of Evolution Gaming Live. The live casino brings you all the best online blackjack, Roulette and Baccarat card and table games all streamed from a live studio.

All online live casino games are played against a friendly yet professional life dealer in real-time. 

Take a seat at one of the tables, place your bets and interact with both the dealers and other players. This sleek and stylish live dealer casino lobby will give you an authentic gaming experience from anywhere at any time.


Each online casino has a unique gaming offering they provide to your desktop or mobile screen. At JackpotCity Casino, you will have access to the best online casino and live dealer games from Evolution Gaming and Microgaming casino providers.

Sports bettors will unfortunately not have much luck at this online casino as it has no sportsbook available. If you want to place bets on the latest sports events and games, you’ll have to head to casinos such as Unibet or PokerStars Casino and have a sportsbook available in their offering.

These online casinos provide the best sports bets on the latest sports events and thrilling sports-based bonus promotions.

User Experience at JackpotCity

Offering great promotions, huge amounts of games, and easy access to FAQ and help pages, JackpotCity has put together everything that a player could want in a cool and glitzy package. 

Users can access the casino app for easy on-the-go gameplay, as well as logging in from the browser of their choice. The site is available in many languages, and contacting customer support is just one click away.

Jackpot City Mobile Casino

Not everybody has the luxury of enjoying playing casino games exclusively from their homes or office. This is why a mobile casino has become a necessity rather than a commodity. At JackpotCity Casino, they’ve anticipated your needs and have created a superb mobile casino platform for players to enjoy.

The mobile platform is available on all smartphones and tablets and operates on all systems from iOS to Android and Blackberry. You can access JackpotCity Casino via your mobile browser or by downloading the JackpotCity mobile app

While the mobile casino does not have the full suite of games, the desktop offers new casino games that are added regularly.

Payment Methods Accepted

Any online casino that is worthwhile has a variety of payment options for player convenience. At JackpotCity Casino, you will have a wide variety of payment options to choose from. All payment options are encrypted, secure and private. 

For deposits, you can use Visa, MasterCard, Visa Electron, Interac, Neteller, Skrill, Paysafecard, Trustly, PostePay, PugglePay, Lobanet, InstaDebit, Moneta.ru, QiwiWallet, WebMoney, Klarna and Neosurf casino payments to name just a few. 

The payment methods available for deposits and withdrawals might vary based on your region.

Jackpot City Withdrawal Speed

Withdrawals can be made using payment methods such as Debit Cards, Credit Cards, Wire Transfers, Neteller, Skrill, EcoPayz, Entropay or InstaDebit. When it comes to withdrawals, there is a 48-hour waiting period before processing begins. 

Once the waiting period is over, withdrawals will be processed instantly or take up to 7 business days, depending on the payment method used

Customer Support of Jackpot City Casino

When planning on making a commitment to an online casino, you have to make sure your needs come first, as one of the oldest casinos in the industry JackpotCity Casino is dedicated to customer satisfaction.

When playing at the casino, you will have access to a highly trained customer support team at all hours of the day and night. No matter what you might need or which problems you run into, the support team will be ready to help. You can contact the customer support agents by email or Live Chat.

The casino also has a dedicated FAQ page where you’ll find detailed answers to all the most frequently asked questions or issues that have popped up most in the past. If you don’t find what you’re looking for here, you can head over to the Help section and contact a friendly support agent via the Live Chat or Email option.

Trustworthiness of JackpotCity Casino

JackpotCity Casino is one of the oldest online casinos available in the online gambling industry. The casino is fully licensed, regulated, and not afraid to display its credentials online. 

The casino has been granted the eCOGRA Seal of Approval which reassures players of their integrity in providing online gambling.

eCOGRA (eCommerce and Online Gaming Regulation and Assurance) is an independent organization based in the United Kingdom that provides a third-party perspective on game fairness. The results from eCOGRA’s game test results can all be found at the bottom of the JackpotCity Casino site.

JackpotCity Casino also goes the extra mile to ensure players know they are Encrypted, secure and private. They provide super-fast cash-outs and safe and easy deposits, and they are independently audited. 

The casino is fully dedicated to providing players with a safe and trusted gaming space to enjoy a Vegas-style gaming experience. For this, JackpotCity Casino has been dubbed a trustworthy online casino that is safe and fair to play at. 

With very few complaints and open and honest communication JackpotCity Casino is for the player at all times.

Jackpot City Casino License

JackpotCity Casino launched over two decades ago in 1998 and is owned by Bayton Limited. The casino is fully licensed and regulated by the Malta Gaming Authority. Their licensing certificates are displayed at the bottom of their home page. JackpotCity Casino is also licensed by iGaming Ontario.

As a licensed and regulated casino, JackpotCity offers a secure and fair gambling space for players across the globe. This casino has a license (C41970) and is a Maltese-registered company registered at Villa Seminia, 8, Sir Temi Zammit Avenue, Ta' XBiex XBX 1011. 

Bayton Ltd is licensed under the Malta Gaming Authority, license number: MGA/B2C/145/2007 (issued 1st August 2018). 

Problems With JackpotCity Casino

A Casino can be around for 10 minutes or a decade, and there are bound to be some problems. This is part of the circle of life, and what matters is how it is taken care of. 

With over two decades in the industry, JackpotCity Casino has managed to remain at the top of the ladder and keep the majority of its players happy and satisfied.

Some minor problems to be reported is that players have complained about games randomly turning off during the promotional tournaments. While this might seem like nothing, it is a big deal for a player one step closer to hitting the jackpot or taking the lead for that cash prize. 

Other problems included withdrawals being unfairly confiscated, delayed payments, and closed accounts without any given reason. Some of these issues have been resolved, while others are still open and remain unanswered.

Final Thoughts on the Jackpot City Review

JackpotCity Casino has been around for over two decades, and as one of the oldest casinos in the industry, it has managed to stay on top. The casino is dedicated to giving players a safe, fair and exciting gambling experience. 

You can access the casino from your desktop, tablet or mobile device anywhere at any time.

Once you sign up at the casino, you can look forward to regular bonuses, promotions and giveaways. Anyone who dreams of becoming the next jackpot winner will find JackpotCity Casino the perfect starting point. 

Create your casino account and enjoy the large variety of casino games, superb customer service and top-of-the-range rewards. At JackpotCity Casino, any player can become the next big jackpot winner.

JackpotCity Casino FAQs

Is JackpotCity casino safe to play?

This over two decade online casino is considered among the safest and most secure online casinos to play at. All personal information and financial transactions are encrypted using SSL technologies, the latest firewall and security software. You can enter and play at this online casino with ease.

Which are the payment methods available?

JackpotCity Casino offers a large variety of top and trusted payment methods for players across the globe. Payment methods include Visa, MasterCard, PayPal, Skrill and Neteller. The options might vary depending on your region but there will be plenty to choose from.

Are there any bonuses available?

This Vegas themed online casino is all about bringing the glitz, glamour and rewards of gambling to your screen. You can expect the best bonus rewards starting with a massive welcome bonus split across your first four deposits. From there you can enjoy daily, weekly and monthly bonus promotions and tournaments.

Giuseppe Faraone
Giuseppe Faraone verified symbol Author
379 Articles gmail linkedin
Based in Valencia, Spain, Giuseppe gave up Milan for sunny shores. New licenses, new casinos, new bonuses, new games - there's always something to write about. Being so close to the action in the gambling industry, he's on top of any new developments the minute they come through the door. Aiming to deliver updates and comprehensive information to you, he does his best to test out and rate what he reviews thoroughly. Giuseppe is also a book writer. In October 2022, he published his first book called The Untold Story of Online Gambling, available on Amazon.
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Reviewed by Julia Attard, Senior Author

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