Grosvenor Casino Review 2026

Is There a Grosvenor Casino Welcome Bonus for 2026?

Yes. The Grosvenor Casino welcome bonus provides new customers with £20 in bonus funds when they deposit £20. The site advertises this as ‘playing with £40’, but players should note that the bonus is £20, not £40. 

The bonus comes with a 10x wagering requirement, as per UKGC regulations from 2026.

What Are the Terms & Conditions for This Welcome Bonus?

As we have already mentioned in this Grosvenor online casino review, the bonus comes with a 10x wagering requirement. This is the maximum a UKGC-licensed casino can enforce following the 2026 UKGC regulatory updates. 

The maximum win with the bonus is £2,000. You can not claim the bonus using PayPal or Paysafecard. 

All of this information is clearly laid out by Grosvenor in the bonus’s terms and conditions page. 

• Minimum deposit to claim the bonus: 20x.

• 10x wagering requirements. 

• Maximum win is £10,000 

• PayPal and Paysafecard deposits are not eligible for the bonus. 

• 30 days to fulfil wagering requirements. 

How to Claim Your Bonus

Getting your hands on the Grosvenor Casino welcome offer is a smooth process. All you need to do is follow these steps: 

• Sign up for an account with Grosvenor online casino. 

• Make your first deposit of £20. You can not use PayPal or Paysafecard at this stage if you want to claim the deposit. 

• Your bonus of £20 will be automatically credited to your account. 

• If you do not receive your bonus, reach out to customer support who will instantly credit it to your account. 

Is There a No Deposit Bonus at Grosvenor Casino?

No. There is no no-deposit bonus available at Grosvenor Casino. However, the site does run a daily promotion called The Grand Prize Wheel. This is free to enter and gives players a chance to win free spins, golden chips, or cash bonuses. 

Ongoing Promotions and Loyalty Rewards

There are a number of promotions available at Grosvenor Casino. This includes the aforementioned Grand Prize Wheel, which is a daily, free-to-play wheel that gives out free spins and other bonuses. There is also a daily free spins bonus, with players getting five free spins if they stake £10 on qualifying games. 

Grosvenor Casino also features progressive network jackpots, including Pragmatic Play’s Drops & Wins, which can be won on Pragmatic Play titles at any time. 

Grosvenor also runs a membership scheme between its land-based and online casinos. This allows you to link spending between the two and set deposit limits. This is actually a really useful feature for land-based gambling and is a nice way to encourage responsible gambling. 

Bonus Type	Value	Min. Deposit	Time Frame
Money Wheel	Varies	N/A	Daily
Daily Free Spins	Five free spins worth £0.10 each	£10 daily	Daily
Progressive Jackpots	Progressive	N/A	Random

How to Sign up to Grosvenor Casino

The sign-up process at Grosvenor was very smooth. There are just two pages to work through, with the first asking for an email address and a password, and the second asking for personal details. 

Once this has been finished, a screen appeared letting me know they were checking my information against other sources. This took less than 30 seconds, and my account was all ready to go. 

If the operator can not verify your information this way, you may be asked to verify your identity and address. Typically, this involves providing a government-issued ID, such as a passport or driver's license, and a recent letter or bill. 

Safety, Licensing, and Trust

Grosvenor Casino is a cornerstone of the UK gambling industry, and its online platform is built with the same "high-street" reliability you’d expect from its physical venues. 

The site protects your data using 256-bit SSL encryption, which creates a secure pipeline for sensitive information like KYC documents and financial transactions. Furthermore, Grosvenor partners with world-class software providers like NetEnt, Microgaming, and IGT, all of whom are required to have their games certified

UKGC Licensing and Ownership

Grosvenor Casino is owned and operated by Rank Interactive Ltd. The company is licensed by the United Kingdom Gambling Commission under license number 57924. This signals to players that the site is safe and is up to speed with industry regulations. 

KYC and Document Verification

As I’ve already mentioned in this Grosvenor Casino review, the site used a frictionless method to confirm my ID during the sign-up process. 

If it can not do this, the operator might request to see one of the following: 

• Passport.

• Driver’s License.

• Biometric ID card.

Grosvenor may also request to confirm your identity during the banking process if you are making an unusually large deposit or withdrawal. In this instance, they may also ask to see bank statements as proof of funds. 

Player Reputation and Reviews

Readers should be aware that Grosvenor Casino has a fairly mixed reputation among players online. A quick search of the Grosvenor Casino site on social media reveals several common themes. 

Many of these complaints are based on payouts. While there is, as always, a mix of disgruntled players who have lost money and are frustrated, there are also some legitimate complaints about the site offering low RTP games, which I have encountered.

Games and Software Providers at Grosvenor Casino

Grosvenor Casino has around 2,200 games for players to try their chances at, with the site offering a broad range of titles across different categories. 

Unsurprisingly, slots make up the bulk of the gaming lobby at Grosvenor Casino. I was happy to see titles from all of the big names available, including Pragmatic Play, Games Global, and NetEnt. This includes classic hits like Big Bass Bonanza, Gonzo’s Quest, and Book of Dead. 

There is also a dedicated Megaways section on the site. There were around 200 Megaways titles available at the time of writing this Grosvenor review, including big hits like Bonanza and the Dog House Megaways.

Players should note that, as per UKGC regulations, the maximum stake available on these games is £5 for over 25s, and £2 for under 25s. 

Live Casino 

The live section is where the site really comes to life, utilising its extensive network of land-based casinos to provide a truly immersive playing experience. You can jump into games taking place across UK cities, including London, Birmingham, Manchester, and more. 

As well as these classic table games, there is also a host of titles available from the likes of Evolution and Playtech, including games like Dream Catcher, Adventures Beyond Wonderland, and other game-show style hits. 

Exclusive Games and Slingo

Alongside the exclusive virtual table games, there is also a selection of exclusive slots, including the Grosvenor Megaways title, which you should definitely consider taking for a spin. 

There is also a selection of around 50 Slingo titles on offer. You will find these in their own category in the slots section. This includes some of my favourite Slingo titles, like Money Train Slingo, inspired by the popular Money Train slot series, and Deal or No Deal Slingo. 

Table Games 

Finally, if you’re a fan of classic casino table games but do not want a live casino experience, there is a number of RNG-powered table games to enjoy. There is a dedicated table section on the site, but it also features live titles, so double-check before you start playing. There is a mix of blackjack, roulette, and baccarat titles to enjoy, including games like Multihand Blackjack and Premium European Roulette. 

I would recommend looking through this section if you are playing on a smaller budget, with many of these games allowing stakes from £0.10. 

RTP Transparency and Fair Play

Unfortunately, there is no clear RTP information displayed on games at Grosvenor Casino. The best way to check the RTP is to log into the game itself and load up the paytable. In our experience, the site did not always offer the best RTP versions of a game on the market. If we were to look at a popular example, Big Bass Bonanza, the site has the 94.02% version, not the higher 96.71% one. 

Banking: Deposits & Fast Withdrawals

We were happy with the payment methods at Grosvenor Casino. The site allows for deposits from £5, making it a budget-friendly option for players. It is also a top PayPal casino, allowing punters to deposit using the popular e-wallet, as well as other methods like Paysafecard and Instant Bank Transfer. 

If you are a mobile player, you can deposit using Apple Pay and Google Pay for added convenience. 

The site also has a £5 minimum withdrawal and offers instant withdrawals, which is another big selling point. 

Banking method	Fees	Min deposit	Payout times
Visa/Mastercard Debit Card	No Fees	£5	Instant - 3 days
E-wallets: PayPal	No fees	£5	Instant - 24 hours
Google Pay/Apple Pay	No fees	£5	Instant - a few hours
…	…	…	…

How Long Do Withdrawals Take for UK Players?

For the purposes of this Grosvenor Casino review, we deposited and withdrew from the casino using Apple Pay. The site promises instant withdrawals, and it lived up to that promise, with the funds appearing in our bank accounts in no more than ten minutes. Of course, experiences may vary, and bigger withdrawal amounts may take longer. 

If your bank does not support instant withdrawals, then it can take between 1-3 days to process. 

Grosvenor Casino Mobile and Browser Performance

Grosevnor has a free–to-download mobile app that is available on both the App Store and the Google Play Store. 

We found the Grosvenor casino app very easy to use, with Apple Pay and biometric log-in options making it a much smoother option than the desktop site. That said, the desktop site still has a simple, slick design that is easy to get to grips with. 

If you do not want to download the app, the Grosvenor mobile site can also be accessed on mobile browsers like Chrome and Safari. All of the site’s games have been optimised to run on the mobile site and Grosvenor casino app. 

Customer Support Options for UK Players

Grosvenor provides 24/7 customer support through its live-chat feature. Like most UK online casinos, the site uses an automated chatbot, which can be a little frustrating to get past. However, once we got past the bot, we found the customer support to be very helpful. 

The site also has a lot of really useful information in its help centre, and it is easy to navigate. The search function can help easily solve problems around payments and other information, and we found Grosvenor to be very transparent regarding its terms and conditions. 

You can also reach out to Grosvenor by email or phone, with responses taking up to 24 hours. 

Channel	Available	Response time	Time to resolution
Live Chat	24/7	Instant	Varies
Email	24/7	Up to 24 hours	Varies

Responsible Gambling Tools

Grosvenor Casino has a strong responsible gambling support set-up. As well as providing all of the standard tools like deposit limits, self-exclusion, playing limits, and time-outs, it also has useful videos and tutorials to explain how they all work. 

You can access any of these tools from this page or through your Grosvenor Casino account page at any time. 

As well as this, there is also a self-assessment quiz you can take, as well as links to third-party support groups like GambleAware and GamCare.