Online Casino FAQs
Read through the most frequently asked questions about online casinos. Here we list the most common questions you may ask. If your question is not listed here contact us and we’ll get back to you.
Where to find out the gambling licence and payout reports in online casinos?
Each online casino recommended by CasinoTopsOnline.com includes information about their monthly payout reports and type of licence and jurisdiction. Most often the information is located at the bottom of the website. Look for the following trusted online gaming regulators and jurisdictions: eCogra, Malta LGA, Alderney Gambling Control Commission, Isle of Man and Government of Gibraltar.
How Can I Deposit Money?
Online casinos provide players with a wide variety of payment methods that range from credit cards to e-wallet solutions. All ranked sites featured here offer a variety of safe and fast banking options that will make your deposits and withdrawals hassle-free.
Is it safe to use my credit/debit card at gambling sites?
Absolutely Yes; all credit/debit card details are stored on a secure server protected by the latest firewall systems. If you don’t feel safe using your card, you still have a great choice of other casino banking methods accepted by most online casinos. Pick your favourite deposit and withdrawal options from our list of online casino banking methods.
Is My Money Safe?
The best real money online casinos make use of highly advanced security features to ensure the safekeeping of financial and personal data gathered from players. We make sure that these listed sites keep up with data protection legislation and that their slots and other games get audited by external security companies.
What currencies can I play in?
The top rated online casinos offer players a variety of currencies to play in such as US dollars, Canadian dollars, Euros and UK pounds. A selected few offer players the chance to play in Australian dollars as well. They aim to allow players to deposit funds and collect winnings in their currency of choice.
What is the minimum deposit?
Online casinos and betting sites accept as little as $5-$10 deposits. The minimum deposit at Royal Vegas and Ladbrokes casino is now just $ At 32Red and Bet365 casino you can start playing with a minimum deposit of just $10.
Can I use more than one payment method?
Yes, online casinos allow you to have two or more deposit and withdrawal options. Bear in mind that for fraud prevention purposes, an online casino will not accept a deposit by card and request for a withdrawal to a different method such as eWallets. Remember to always request your withdrawals to the same method you used to deposit.
Can I play in the flash casino and download casino of the same casino?
You can play at both from a single account. Most online casinos feature No Download Required, an instant play flash casino as well as a Download Software application compatible with Microsoft Windows computers. If you decide to install online casino software, in most cases you’ll have access to more casino games than the instant play format.
Can I play flash casino on a Macintosh OS?
Yes, most online casinos, bingo sites and poker rooms are compatible with Macs. From 2011 all Microgaming flash casinos are now working on a Macintosh OS. Unfortunately, you cannot download the software application of many online casinos on a Mac. To overcome this problem you can either install Boothcamp or a software application called Parallels.
How fair are the games?
All recommended online casino sites by CasinoTopsOnline.com have implemented a Fair Gaming Policy. All reviewed casinos on our site are independently audited and checked to ensure they run an unbiased and secure random number generators system. Games like roulette, slots, video poker, blackjack and baccarat have been created by trusted gaming providers who implement and ensure the integrity of the games. A random number generator RNG is used to randomly produce the gaming results. Slots in a land based casino work on the same principle by producing the game outcome with the help of integrated RNG chip.
What is Return to Player and how does it affect me?
Return to Player (RTP) percentages is set by independent auditing companies to show the expected average rate of return for an online casino. A 95% RTP rate indicates that for every dollar you gamble, you will win 95 cents back. This is an estimate calculated over hundreds of thousands of transactions.
What is the Reverse a Withdrawal feature?
To reverse a withdrawal means that you have a limited time to return the whole or portion of your withdrawal back to your gaming account and continue playing instead of making a deposit. Not all online casinos offer this feature, please check our Online Casino Reviews to find out more.
Is there a limit on how much I can withdraw?
Most of our recommended online casinos have no limit on the amount you may withdraw. However, some casinos can not pay more than $5000 a week, which depends on your account status and payment method. Please check our casino reviews for more details.
What is a bonus or promotion?
Bonuses and promotions are the incentive of online gambling sites to attract more players and reward the most loyal customers. Casino Bonuses offer the opportunity for players to boost their play balance, playtime and stakes.
What are Wagering Requirements?
Most often, accepting a bonus requires the meeting of wagering requirements, also referred as play-through requirements before you can withdraw your winnings. Wagering means every single bet you place on a game, no matter if you're wining or losing. This simply means that you have to keep betting until you have bet a certain amount of money for your bonus to clear.
What is a match bonus and how do I get it?
You receive cash rewards each time you put money into an online casino, when applicable. Depending on the active promotion, these amounts could be a 100% match to your deposit or more. Depositing €/£/$500 with a 100% deposit bonus will push your deposit total up to €/£/$1,000. Always read through the terms and conditions before depositing to make sure you are eligible. Loyal players are often rewarded with free spins and extra special deposit bonuses.
Are there any game restrictions if I play with a bonus?
Casinos have the full power to void your winnings if you play restricted games with a bonus. It is very important that you read the bonus terms and conditions before accepting it. Of course, there are bonuses that can be played on any casino game, but sometimes Slots Bonuses are not allowed to be wagered on table games.
What is a free play bonus?
Free Play Bonuses are designed to get you familiar with the games before playing for real money. On top of that, if you’re lucky and win over your initial free play bonus you can get cash bonus of up to $300 free by depositing the minimum amount in the casino.
What is a free spins bonus?
Free Casino Spins can be added to a particular slot game. You need to open the game and play the free spins, which accumulate wining combinations and at the end of the free spins you get the free spins accumulated value as a cash bonus with play-through requirements.
What is a free cash bonus?
Free cash bonus is free casino money offered by online casinos for players to play without depositing their own funds. You should meet the wagering requirements on a free cash bonus before requesting a withdrawal. Almost all free cash bonuses have a maximum withdrawal amount, about 10/20 times the bonus amount.
What is a Tournament?
Tournaments are quite popular at online casinos and poker sites. You have the opportunity to win big prizes by playing free tournaments. Other tournaments require paying a small amount to continue playing and compete for the first place. Grand Slam of Slots II is the Microgaming, biggest ever slot tournament featuring the slot game of the decade, well known Thunderstruck II. First place winner walked away with massive $100,000 cash.
What is a Loyalty Bonus?
Online casinos offer a variety of loyalty bonuses for regular players. Your status level is measured based on your gaming activity and progressed to the superior VIP levels, where exclusive promotions and special gifts are always available for you.
What are Exclusive Bonuses?
Our partnership with the online casinos listed on CasinoTopsOnline.com allows us to offer our visitors Exclusive Casino Bonuses, only available for players who sign up via the links on our website.
Who do I contact when I run into problems?
The best online casinos generally offer customer support 24/7 all year round via a variety of contact methods including live chat, phone and email.
What is the legal age to gamble online?
Underage gambling is strictly prohibited at online casinos and betting sites and players must be over 18 to be able to open an account and play. In different jurisdictions minimum age may vary.
How does playing at an online casino benefit me?
Playing at real money online casinos have become a popular pastime for many because it allows you to play from anywhere at any time on your pc, tablet or mobile device. There are hundreds of slots and other games to choose from that can be played from the comfort of your own home.
Is it safe to play with real money online?
The answer is YES, if you follow our gambling guide and avoid playing at rogue gambling sites.
Tips & Guides
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