JackpotCity Casino Review Ontario [YEAR]

JackpotCity Casino Review Ontario 2024


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4 Users Recommend it 1 User Do not recommend it
Do You Recommend JackpotCity Casino 4 of 5 Users Recommend This Casino Thanks for your feedback! Sorry about your experience at JackpotCity Casino Review Ontario [YEAR] What did you like about JackpotCity Casino? Let us know here

Payment Methods at JackpotCity Casino

Pros and Cons
  • Generous VIP program
  • Licensed and regulated by the AGCO
  • Powered by some of the top providers
  • Slow customer support
  • Complaints of slow payouts
  • Casino Details
  • Support Details
  • Payment Details
  • Responsible Gaming
Website www.jackpotcitycasino.com
Games 600+
Licence United Kingdom (UKGC)
  • Spanish
  • English
  • French
  • German
  • Swedish
  • Norwegian
  • Finnish
  • Japanese
  • Greek
  • Russian
  • Polish
  • Bulgarian
  • Lithuanian
  • Italian
  • Portuguese
  • French Canadian
Owner Bayton Limited
Launched Upcoming
  • Bonus up to 100%
  • Video Slots, Blackjack Games, Live Casino Games, Classic Slots, Fruit Machines, Jackpot Slots, 3D Slots, Vegas Slots, High Roller Slots, Free Slots, Video Poker
Contact [email protected]
Live Chat Yes
  • 24/7
  • 24/7 customer support through email
  • 24/7 Live Chat
  • BitcoinTalk
Withdrawal Time Up to 48 hrs
Min. Deposit 10 €
Min. Withdrawal 5 €
Max Withdrawal 10000 €
  • USD
  • CAD
  • NZD
  • EUR
  • PLN
  • RUB
  • AED
  • CUC
  • BTN
  • KYD
  • CNY
  • GGP
  • BYN
  • MGA
  • LKR
  • BBD
  • IQD
  • BRL
  • DZD
  • INR
  • HNL
  • PHP
  • NGN
  • GBP
  • LSL
  • THB
  • RSD
  • ERN
  • CDF
  • FKP
  • FJD
  • SBD
  • AWG
  • ARS
  • AUD
  • JPY
  • MXN
  • NOK
  • SEK
  • KRW
  • MYR
  • CLP
Deposit Limits Yes
Self Exclusion Yes

JackpotCity Casino Compared to other casinos

Casino JackpotCity Casino Review Ontario [YEAR] JackpotCity Casino Tonybet Tonybet LEGZO Casino LEGZO Casino BingoBonga Casino BingoBonga Casino
Rating 8.7/10 Tonybet Review 8.9/10 LEGZO Casino Review 8.6/10 8/10
Bonus Bonus up to 100% 100% Bonus up to $1000 + 120 Free Spins 100% Bonus up to $600 + 500 Free Spins 20% Bonus Cashback
Min Deposit 10 € 10 € 20 € 20 €
Min Withdrawal 5 € 15 € 20 €
Payment methods
Licenses United Kingdom (UKGC) Estonia (EMTA) Antillephone Licence Validation Curacao Malta (MGA)
Visit Visit Casino Visit Casino Visit Casino
Expert’s Opinion
Mike Lorente   CasinoTopsOnline

JackpotCity Casino has been operating in the gaming industry since 1998, with the brand appearing on Canadian shores in mid 2022 after obtaining its licence from the AGCO. Since opening for business this side of the Atlantic, JackpotCity Casino has benefitted from its sturdy reputation as an industry leader, with many Ontarians choosing the site for its attractive games collection and mobile compatibility. There's a reason the brand is still going strong after more than 25 years!

by Mike Lorente

JackpotCity Casino Overview

JackpotCity Casino offers over 600 slots, table games, live dealer games, scratchcards, bingo and keno by several top shelf developers. The platform is user friendly, easy to navigate and is compatible with most modern mobile devices. Completing the site's simple but robust registration procedure grants you access to the games collection, including the ability to play for free.

How to Sign Up For JackpotCity Casino

In order to play the games at JackpotCity Casino, you'll need to open an account first, Luckily, this is very easy to do. Simply follow the steps below and you'll have your new JackpotCity Casino account up and running in no time:

  1. Click the orange Sign Up button in the top right corner of the site
  2. Select your province from the drop-down menu then click the purple Next button
  3. Choose a username and password, enter your email address and phone number and select your preferred language (English or French)
  4. Enter your name, date of birth and occupation
  5. Enter your address, tick the required boxes, then click the purple Register button

Once you've followed these steps, you'll need to complete the site's verification procedure, which can be done by either uploading your documents in the traditional way or via live verification if your device has a camera. Once complete, you'll have a new account at JackpotCity Casino. All you have to do then is make your first deposit and start playing.

Casino Games

JackpotCity Casino provides Ontarians with around 640 games including slots, table games, live casino games, scratchcards, bingo and keno from several big name developers such as Microgaming, NetEnt, Playtech, Rabcat and Foxium.

Games are logically categorised, you can mark the ones you like as your favourites to find them more easily later, and you can see at a glance what's new, exclusive and hot thanks to the corner banners on the game images. A search box allows you to find games by keyword and you can play many of the site's games for free once you have registered an account and passed the verification procedure.


Most of the site's games are slots, with some 500 or so reel-based games waiting to be explored here. The brand features everything from classic slots to more modern, multi payline slots, with the best online slots here including Break Away Deluxe, Wolf Call, Chicago Gold and Lara Croft: Temples and Tombs.

As the name suggests, JackpotCity Casino is the place to go if you're after big money jackpot games. Indeed, the homepage banner features a total jackpots ticker that currently exceeds C$1 million. The site's jackpot games include the Canadian exclusive Maple Moolah games such as Gold Factory, plus many other popular titles like 10,000 Wishes, Poseidon Ancient Fortunes Megaways and Hyper Gold.

Table Games

The brand's Tables category features a good collection of classic table games such as Premier and Multihand Blackjack, Vinnie Jones and Turbo Roulette, and a few Baccarat and Poker games too. Also featured at the site are the unique pre-recorded table games such as Real Roulette With Holly and Real Baccarat With Sarati, with these games providing a nice intermediary between RNG and full live dealer games.

Live Casino

As far as live dealer casinos go, JackpotCity Casino ranks right up there as one of the best thanks to its collection of top notch titles by Pragmatic Play and On Air, two of the industry's frontrunners. That means you can play an impressive collection of excellent quality games covering Blackjack, Roulette, Poker and Baccarat, each featuring real live dealers and streamed action.

Sports Betting

JackpotCity Casino does not offer sports betting. If you're looking for Ontario casinos that include a sportsbook, check out BetVictor Casino or NorthStar Bets Casino.

User Experience JackpotCity Casino

You'll find navigation of the JackpotCity Casino lobby and the rest of the website to be very smooth and responsive. The experience is helped along by the logical categorisation of the games collection, which although isn't massive, still offers plenty to explore. The search box allows you to locate games by keyword, which is always handy, and we particularly appreciate the ability to add games to favourites for quick access.

JackpotCity Casino Mobile Casino

JackpotCity Casino enables access to the HTML5 compatible games in its collection on any device just by visiting and logging in directly via web browser, without the need to download an app. You won't be able to play all of the site's games on smartphone or tablet, but a good number of the games are mobile-friendly, effectively putting a casino in your pocket. The site looks good on mobile devices, with swiping and tapping functioning as expected and games playing smoothly. You can also make deposits and withdrawals on your mobile devices here.

Deposit and Withdraw at JackpotCity Casino

A number of popular payment methods are available to Ontarians at this online casino, including Visa, Mastercard, echeck, Paysafecard, Interac, Instadebit and Apple Pay. While there are generally no fees for deposits, you may be charged a fee for withdrawals from the site.

The minimum deposit is C$10 and the minimum withdrawal is C$100.

Withdrawal Speed

JackpotCity Casino aims to process withdrawal requests within 48 hours. Withdrawals are subject to successful completion of the site's player verification procedures and you may be asked to provide proof of the source of your funds in some cases before your withdrawal can be approved.

The time it takes for your withdrawn funds to reach you will depend on the payment method used.

Customer Support

The site's searchable FAQs section should answer any questions you may have relating to your account, the games, banking, and playing on mobile devices. Failing that, you can contact the friendly and helpful support team via the 24/7 live chat service or by sending your concerns in an email.

📧 Email
📞 Phone Helpline
💬 Live Chat
✉️ Contact Form
❓ Faqs

Trustworthiness of JackpotCity Casino

JackpotCity Casino may be a relatively new face in the online gambling scene in Canada, having just arrived in 2022, but the brand is actually one of the oldest and longest running online casinos in the world, with a history that dates back to 1998. As such, the brand has become one of a few trusted names in gaming and now that reputation has made it to Canadian shores, players are keen to understand what makes the site so special.

JackpotCity Casino Licence

JackpotCity Casino is owned and operated by Cadtree Limited (2031), a company registered at La Corvee House, La Corvee, Alderney, GY9 3TQ, which is licensed by the Alcohol and Gaming Commission of Ontario with licence number OPIG1236392, which was issued on June 23, 2022.

Safety at JackpotCity Casino

Security is top notch at JackpotCity Casino, starting from the sign-up process, which involves a player verification procedure that you must complete before you can even view the site's games. Digital encryption technology ensures all transactions are protected and authenticated login means only you will be able to access your account. You're limited to 9 incorrect login attempts before the system locks you out to prevent hacking.

As required by law, JackpotCity Casino also provides a wealth of helpful information on how to maintain healthy gaming habits and prevent addiction. The Responsible Gaming page includes links to such organisations as ConnexOntario and Gamblers Anonymous, a useful self-assessment, deposit and loss limits, and information on temporary and permanent self-exclusion.

Problems at JackpotCity Casino

Some players have mentioned that withdrawals are slower at this online casino compared to others, but bear in mind that a lot of that comes down to the payment method that is used.

Final Verdict

JackpotCity Casino's reputation precedes them, with the brand having been in operation in the industry since 1998. It's clear to see that this is no fly-by-night operation, with the site obviously both very knowledgeable and experienced when it comes to what players want and how to keep them safe. There's a lot to see at this online casino and being able to do so on any device adds to its overall appeal. This is certainly one of the best Canada online casinos right now.


Need to know more? Check out our FAQs below.

Is JackpotCity Casino legit?

Yes, JackpotCity Casino's operating company is fully licensed by the Alcohol and Gaming Commission of Ontario.

What is the minimum deposit at JackpotCity Casino?

The minimum deposit at JackpotCity Casino is $10.

Can I play for free at JackpotCity Casino?

Yes, you can play the site's games for free, but you'll need to open an account first.

Mike Lorente
Author Mike Lorente verified symbol
Having spent years as a seasoned freelance writer focusing on creating reviews and opinions of online casinos, Mike has developed a profound comprehension of how casinos function and the essential elements to evaluate when choosing one. Mike finds gratification in presenting fresh perspectives and methods to assist players in their gaming endeavours. Residing in Spain, he possesses a comprehensive understanding of casino games and is a proficient online slot machine specialist, generously providing his successful strategies and tips on our website.
Expert On: Gambling Licences Table Games Safe Gambling
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Fact-checked by Valerie Lizotte

Reviewer Born and raised in Quebec, Valerie has over 10 years of experience working in the Canadian gambling industry, bringing wealth of knowledge and expertise to the table. Read More
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