SugarHouse casino review 2025

Sugarhouse Rebranding to BetRivers

As part of the unification process of the brands owned by Rush Street Gaming, Sugarhouse Casino has now rebranded to BetRivers. For players, this means that they get one well-rounded casino, stuffed with a fantastic collection of games, and ready to accommodate any US player with exceptional service.

Was there a welcome bonus?

Welcome bonuses are adored by players and even though they’re not the deciding factor, they play a significant role in the players’ decision-making process. SugarHouse casino & sportsbook was well aware of this notion and had a history of taking good care of its fans, which is why the casino welcome bonus being offered was beyond generous.  Players who signed-up to its casino website were eligible for a welcome bonus consisting of an 100% deposit bonus up to a maximum of $250. This essentially meant that SugarHouse would double any deposit you made, up to a maximum of $250. Players were not required to make the maximum deposit.

But the gravy train didn't stop there. SugarHouse casino had a plethora of casino bonuses aimed at existing players that were readily available. From raffles to a very lucrative VIP program, players were guaranteed to get more bang for their buck when gambling at SugarHouse casino.

How to use your promo code and unlock your bonus

To play at SugarHouse casino, a bonus code was required. To collect the bonus for this online casino, you needed to register a free gaming account. Signing up was really fast and you were able to take advantage of this casino's bonuses in no time. When registering, you would get the SugarHouse casino bonus code by inserting the promo code play250.

VIP member bonus

One of the best ways to keep your customers happy is by rewarding loyalty, right? In addition, to get the full casino experience, Sugarhouse casino company offered iRush rewards to its loyal customers. It was a tier list where you had to climb the ladder, earning loyalty points by playing games with real money and then redeeming them for any type of prize.

Users' loyalty level were determined by the number of points they had earned. You started on tier 1 earning 40 points, and you climbed to the top level 10 by earning 20.000 points. Once you reached level 10, you would have been granted access to the final level 11 of the programs with an invitation.

These points were not interchangeable with real cash prizes.

These levels would have granted you prizes that could be exchanged for bingo invites, where you had the opportunity to finish amongst the top 4 and win cash prizes.

In the first levels, you were only able to redeem points inside the bonus store for wheel spins and scratch cards. As your tier grew, you got better prizes that would grant you overnight stays at the SugarHouse casino pa or anywhere within the brand's casino sites in the country, VIP access to lounges, and many more services and bonus features.

How to register

The first thing you have to know is, due to US legislation and gambling laws, you had to play within the New Jersey state lines if you were signing up from SugarHouse, NJ, and be of legal age, which in almost all states is 21 and over.

Basically, all you had to do is to create a new account or sign in with your existing Rush rewards account. To create an account you had to fill in the requested blank spaces by entering your name, email address, your desired screen username to be viewed, and create a password. After this, a new window would appear asking for your personal address. As for the last step, you would have to accept the terms of service and privacy policy, and you were good to go!

Other gaming options were to play on your mobile devices. You could either play on Android or iOS, and both systems had their respective mobile apps. If you have an Apple device (iPad, iPhone...) you would have to go through their App Store, and if you have an Android mobile device, you would have to go through Google Play Store.

Games at SugarHouse casino

All online casino operators know that without a sufficient amount of gaming content in their arsenal, it won’t be long before players flock to competitors. SugarHouse casinos worked with a huge number of game providers to ensure that they brought the crème de la crème of casino games to their players, including NetEnt, IGT, and NextGen gaming.

Online casino slots tend to make up most of the casinos’ portfolio of games, as is the case with every online casino. If you’re unsure of where to start, take a look at our Top 10 Online Slots page to get a better understanding of what makes up for good online slot pages. Return to player percentage, free spin features, and bonus rounds are some of the factors you should consider before playing any online slot. Some of the most popular slots themes to play at SugarHouse included Dead or Alive, Starburst, Gonzo’s Quest, and Jumanji, to name a few.

Playing online slots for hours on end is not for everyone and players looking to take a break from spinning the reels will be delighted with the selection of table games that was available at SugarHouse casino. All the table classics, such as roulette, blackjack, and baccarat were all readily available with enough game variations to satisfy every player's needs.

Table games were played against a machine, as opposed to their live casino counterparts, which were played against a real live dealer. Live dealer games, or some of the live casino games as they’re more commonly known, were not available at SugarHouse casino.

Live casino

If there is one casino game style that loyal members look forward to, it is Live Dealer. Taking the land-based casino experience to your web browser, you were able to play video poker games, blackjack, baccarat and roulettes, live thanks to the casino app or browser, and enjoy the experience of being there with a real dealer and chat with other players from the comfiness of your very own couch.

Sportsbook

If you’re more of an avid sports punter, you would have been delighted to discover that SugarHouse Casino had a state-of-the-art sportsbook platform where players could pick and choose from thousands of bets spread across an array of sports, leagues, and international competitions.

When betting on sports, the action never stopped and the best part about betting online is the ability to bet live, as the action is unfolding. This meant that players could take a back seat and get a feel of the game before placing any bets. Live betting could be used to offset any losing pre-match bets, counter-bet against any news of last-minute injuries. So, whether you’re into baseball, hockey, football games,  basketball, soccer, boxing, or tennis, we could guarantee that players would have found anything their heart desired on the SugarHouse sports betting platform.

SugarHouse casino on mobile

Nowadays, mobile devices have become an extension of ourselves. It's quite rare to know someone that doesn’t have one. And just because of that, modern operators need to stay on top of the trend and evolve to any new technology that can benefit their players. SugarHouse casino had an app available on both iOS and Android app stores that were true to their desktop version, for all gamers to enjoy on the go! Check out some of the best iPhone online casinos or if you prefer Android online casinos.

Customer support

Customer support is one of the main pillars of any online gambling site and anything less than stellar service will impact the company’s image greatly. SugarHouse casinos were well aware of this notion, which is why every support agent was highly trained in handling every issue with great care and in a timely manner.

The easiest and most convenient way of getting in touch with a support agent was through the live chat function, where players were able to have any queries resolved in real-time. The other, more traditional way of getting in touch was through email. If you were looking for a quick answer you could have tried the frequently asked questions section where you would find issues that many players have in common. Please note that customer support was only available daily from 9:30 am to 2 am.

Deposit and withdrawal methods

Payment processing is the most vulnerable time for both the operator and the player and there can be absolutely no friction in this delicate time. For this reason, SugarHouse casino only worked with the best payment providers in the industry to ensure none of the above happened. The following is a list of payment methods that were accepted by SugarHouse casino:

• Visa

• Mastercard

• Neteller

• Bank Transfer

• PayPal

• eChecks

• PayNearMe

• Play+

Sugarhouse Casino had an average estimated withdrawal time of two to three working days. The most common deposit methods and banking options for withdrawals were:

• PayPal

• Sugarhouse prepaid card

• Neteller

• Bank Transfer

Sugarhouse Casino license

The casino ran under Golden Nugget’s gaming license, which could tell you a lot about the quality of Sugarhouse and its security.

Problems with SugarHouse

One common complaint we had seen was that their mobile app didn't work as smoothly on iOS as it does on Android. Also due to US gambling laws, people outside the state lines couldn't enjoy the quality of the casino. You didn't have as many games on the mobile version as in the desktop version.