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Aquijuego Casino review
Aquijuego Casino was opened by HBG LATAM S.A.S. in 2018. It had a large focus on sports betting for the Colombian market only. The website and support were only available in Spanish. Aquijuego received moderate reviews, but in 2020, the operator permanently closed the site.
How was your experience with Aquijuego Casino?
Quick facts
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Things we like
Things we don't like
Website | www.aquijuego.co/ |
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Games | +300 |
Licence | Colombia (Coljuegos) |
Languages |
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Launched | 2018 |
Bonus |
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Games |
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Contact | [email protected] |
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Live Chat | No |
Support |
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Withdrawal Time | 48 Hours |
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Min. Deposit | € 5000 |
Min. Withdrawal | € 20000 |
Currencies |
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Deposit Limits | Yes |
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Did Aquijuego Casino offer a welcome bonus?
Yes, there were two welcome offers for new players at Aquijuego Casino. You could pick between a 100% match bonus up to 10 million pesos, or the Top Player offer of 100% match bonus up to 50 million pesos. Offering bonuses for different levels was a good way of making yourself stand out against competitors at the time.
What were the terms & conditions of this bonus?
We could not find any information on the terms and conditions for this bonus.
Other bonuses that were offered
There were no other bonuses available at Aquijuego Casino.
Where was Aquijuego Casino available?
Aquijuego was only available in Colombia.
Restricted countries
Due to legal regulations, players from countries outside of Colombia couldn’t create an account at Aquijuego Casino.
How safe & trustworthy was Aquijuego Casino?
Aquijuego Casino was regulated by Coljuegos, the Colombian Gambling Regulator. Since its formation in 2011 Coljuegos has been implementing more and more regulations to align it with more reputable regulators across the world.
Safety and security
Coljuegos has made strides over the years to become one of the frontrunners in online gambling regulation in South America, implementing more policies over the past few years to help keep players safe. Unfortunately, some of these changes have come into effect after Aquijuego had already closed down.
KYC and withdrawals
The Know Your Customer (KYC) check helps casinos ensure they are doing everything they can to help prevent financial crime and money laundering. KYC checks became mandatory for Coljuegos licensees in 2018 so Aquijuego required its users to prove their identity before making a withdrawal.
What other players & reviewers said
Aquijuego Casino received mixed reviews while the site was live. Some players were very happy with the array of sports available for betting, however many complained about the lack of customer support and limited currency options.
Games at Aquijuego Casino
There were very few casino games available at Aquijuego Casino, as the focus was really on sports betting. At Aquijuego, you could bet on football, basketball, baseball, darts, eSports streams, and many more.
Game providers
We couldn’t find any information about the providers for the casino games at Aquijuego.
RTP transparency
The RTP, which is the average amount you’re likely to see returned on a series of bets over a long time, wasn’t listed anywhere on the Aquijuego website; you would have had to research this yourself.
Available payment methods
❓Method | 🪙 Fees | 💸 Min Deposit | ⏱️ Payout Time |
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Bank Transfer via PSE | None | Unknown | 3-5 days |
Prepaid vouchers (Baloto, Efecty) | None | Unknown | 3-5 days |
As the site was only accessible in Colombia, transactions could only be processed in Colombian pesos.
Mobile and user experience
The Aquijuego website had a very user-friendly, straightforward layout that was easy to navigate. They didn’t have a dedicated Aquijuego mobile app but the website ran smoothly on desktop.
Customer support at Aquijuego Casino
At Aquijuego Casino, customer support was only available via email, where they would aim to get back to you within two business days. There was no live chat option.
Responsible gambling tools
As Aquijuego Casino was founded and closed before the introduction of Responsible Gaming regulations for all Coljuegos licensees in 2022, there were no tools provided to players who placed bets there.
Aquijuego Casino Compared to other casinos
Frequently asked questions (FAQs) about Aquijuego Casino
Was there an Aquijuego Casino app?
No, there was no dedicated Aquijuego app. For the best browsing experience players had to use a desktop.
Was there a live chat at Aquijuego Casino?
No, the only support option at Aquijuego Casino was via email.
Was Aquijuego Casino legit?
Yes, Aquijuego Casino held a licence from Coljuegos, the Colombian gaming regulator. While not as reputable as many other licensors, they have been improving their regulations every year.
Fact-checked by Eoin McMahon
Content Team Lead
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