7Spins casino review
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7spins Casino was established in 2008 by Blacknote Entertainment Group Limited. It was known for its attractive bonuses and large video poker catalogue and received mixed reviews from players. The site could be viewed in English, German, Portuguese, Spanish and French. However, in 2020, the site was taken down by the operator and is no longer accessible. For alternatives, check our online casino review page.
Quick facts
Things we like
Things we don't like
| Website | www.7spins.com |
|---|---|
| Games | 1000 |
| Languages |
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| Owner | 5th Street Entertainment |
| Launched | 2001 |
| Bonus |
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| Games |
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| Contact | [email protected] |
|---|---|
| Live Chat | Yes |
| Support |
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| Withdrawal Time | Up to 24 hours |
|---|---|
| Min. Deposit | € 10 |
| Min. Withdrawal | € 20 |
| Max Withdrawal | € 5000 |
| Currencies |
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Did 7spins Casino offer a welcome bonus?
Yes, 7spins Casino offered all new players a welcome offer of 200% matched bonus plus 25 free spins. New members could enjoy 100% cashback on their first deposit. It is very rare to come across such a high cashback bonus, so this was extremely competitive.
What were the terms & conditions of this bonus?
The 25 free spins were credited to your account as soon as you completed registration. For the match bonus, players had to wager their deposit and the bonus money 35x before being able to make a withdrawal. The 100% cashback was only applicable to the net losses from the first deposit and had to be wagered 35x.
Other bonuses that were offered
We couldn’t find any information about other bonuses offered by 7spins Casino.
Where was 7spins Casino available?
7spins Casino could be accessed in multiple territories across Europe, including Finland, Sweden and Norway, in Canada (outside of Ontario) and New Zealand.
Restricted countries
Due to legal restrictions, players from the United States, Denmark, Italy and several other countries were not able to register for an account at 7spins Casino.
How safe & trustworthy was 7spins Casino?
7spins Casino had a valid licence from the Curaçao Gaming Control Board (CGCB). The site was powered by Top Game software, which has received many complaints for unfairness. They have been accused of secretly removing symbols from games, making it impossible to win jackpots.
Safety and security
The Curaçao Gaming Control Board (CGCB) is not as reputable a licensor as some others, but it imposes strict regulations on its casinos to protect players. 7spins Casino used SSL encryption to secure players’ transactions.
KYC and withdrawals
7spins Casino asked players to complete Know Your Customer (KYC) checks prior to making a withdrawal, or, if using a credit card, before their first deposit. Users had to provide a proof of ID, address and a source of funds. Withdrawals at 7spins Casino were slow because requests were only processed once a week, on Mondays.
What other players & reviewers said
7spins casino received mixed reviews from players while it was open. Some players had positive experiences with the bonuses and customer service, however many reported issues with slow withdrawals.
⭐️⭐️⭐️⭐️
“They offer very tempting bonuses and a good variety of games. The chat and support seems to be friendly and responsive…”
⭐️⭐️
“...my personal experience has been slow software,bad communication with staff and slow payouts! If any. I lost a LOT here and they have a system that crashes CONSTANTLY. It makes your gaming experience really horrible…”
Games at 7spins Casino
7spins Casino offered a small selection of just over 100 games. They had classic and video slots, table games, video poker and live casino games.
Game providers
7spins Casino worked with very few, mostly smaller, providers. However, you could find some BetSoft and Pragmatic Play titles among their library.
RTP transparency
Many players like to know the RTP rate of a game before placing their bets. This is the average amount that would typically be returned over the course of a long period. 7spins Casino didn’t list this information on their site, so players needed to research individual slots for themselves.
Available payment methods
| ❓Method | 🪙 Fees | 💸 Min Deposit | ⏱️ Payout Time |
|---|---|---|---|
| Bank Transfer | Up to 5% | €10 | 5-7 days |
| VISA, Mastercard | Provider dependent | €10 | Not available |
| Astropay, Neosurf | None | €10 | Not available |
Withdrawals were only processed via bank transfer, and the low maximum withdrawal limit of €500 came with a fee of €29. These would have been major concerns for players who would likely have turned elsewhere
Mobile and user experience
The layout of 7spins Casino was stripped back with subtle colours. Unfortunately, navigation was difficult and the site had glitches, including during gameplay: a big drawback for players. There was no 7spins Casino mobile app, although many of the games were mobile-friendly.
Customer support at 7spins Casino
7spins Casino customer support could be reached via email or through their 24/7 live chat. Some players claimed they had issues with rude and unhelpful agents when reaching out, and that responses were slow through the live chat.
Responsible gambling tools
7spins Casino’s responsible gaming tools were limited. Players could self-exclude or find links to resources, but there were no options to set limits within their accounts.
7spins Casino Compared to other casinos
Frequently asked questions (FAQs) about 7spins Casino
Was 7spins Casino legit?
7spins Casino was licensed by the Curaçao Gaming Control Board, making it a legitimate online casino. However, the site was powered by Top Game software which has been the subject of many complaints.
Were 7spins Casino withdrawals instant?
No, withdrawal requests at 7spins Casino were only processed once a week - on Mondays - and from there they could take five to seven business days to be transferred to your account.
Was there a live chat at 7spins Casino?
Yes, there was a 24/7 live chat feature within the site, although players reported that it could take up to 30 minutes to be connected to an agent.
Why was 7spins Casino closed?
7spins Casino was closed because it was powered by Top Game. Top Game faced serious complaints for allegedly tampering with games to limit winnings, slowing down payments, and providing poor customer support, which led to most of its casinos, including 7spins, being blacklisted.
Fact-checked by Eoin McMahon
Content Team Lead
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