21Nova Casino review 2025

Did 21Nova Casino offer a welcome bonus?

While operational, players could access a 21Nova Casino welcome bonus that was split into two parts:

• First deposit: Minimum €10, 320% match bonus up to €320, with 25x wagering on deposit + bonus.

• Second deposit: 60% match bonus up to €500, with 15x wagering on deposit + bonus.

What were the terms & conditions of this bonus?

Bonuses had different wagering requirements depending on the payment method used. This may have been a struggle for some players, but we couldn't identify which payment method was linked to which wagering requirement.

Other bonuses that were offered

These are some of the other bonuses that 21Nova Casino had to offer:

Bonus type	Offer	Wagering	Min. deposit	Time frame
Refer-a-Friend	€50 in credit per referral	-	-	-
Deposit bonus	10% to 15% match deposit	18×	€10	7 days
Club21	Loyalty program: Earn points for each €1 deposited	-	–	-

Where was 21Nova Casino available?

21Nova Casino mainly served players in the UK, Sweden, Norway, Finland, Poland, and Germany.

Restricted countries

21Nova Casino could not be accessed in the following territories:

• United States of America

• Bulgaria

• Belgium

• Turkey

• France

• Brazil

How safe & trustworthy was 21Nova Casino?

21Nova Casino held licences from two of the most reputable casino regulators: the UK Gambling Commission (UKGC) and the Gibraltar Gambling Commissioner (GGC). This meant the casino followed strict guidelines for managing players’ safety.

As with any online casino, there will be players online complaining about various features, and 21Nova Casino was no different. However, the general reception of this online casino was overwhelmingly positive, with many praising its secure payments and game selection.

Safety and security

21Nova Casino was a safe online casino that used SSL encryption for player transactions. This meant that as soon as a payment left a player’s device, systems were in place to eliminate malicious activity.

The regulators that licensed the casino have strict rules, and operators who break them will face fines and potentially legal consequences. No fines or penalties were issued to 21Nova Casino during its operation.

Due to the casino being closed, we were unable to retrieve any information regarding audits.

KYC and withdrawals

As the casino was heavily regulated, players were required to submit Know Your Customer (KYC) documents to verify their identity before withdrawing. The documents would likely have been:

• Copy of government-issued photo identification (passport/driving licence)

• Copy of proof of address dated in the last three months (utility bill/bank statement)

A significant criticism of 21Nova Casino was the slow payout process. While the site took 96 hours to clear payments, additional processing times for different payment methods often meant players had to wait even longer to receive their winnings.

What other players & reviewers said

This is what players had to say about 21Nova Casino before its closure:

‘Great bonus, just have to accept first. Fun software.”

“21nova casino is a casino with only Playtech software, but I was pretty happy to get on board for this casino, because they have a very decent welcome bonus. I do like how their casino looks, also I really like their name, 21 nova, it is a pretty awesome name for an online casino.”

“Good casino, nice menu, online support 24 hours. Great communication via online support.”

Games at 21Nova Casino

Players could play slots, table games, and live dealer games at 21Nova Casino.

The majority of the 1,000+ games were slots. Players could take advantage of more standard slots, but also megaways and jackpots. Some of the most popular slots at 21Nova Casino were Beach Life, Monty Python’s Spamalot, and Gold Rally.

What’s more, there was an extensive selection of live and virtual table games. Players could enjoy popular casino games such as poker, baccarat, roulette, and blackjack.

Game providers

Initially, it seemed that when the site launched, it only hosted games from the game developer Playtech, but as the years went on, they started to feature games from other well-known providers:

• Pragmatic Play

• Microgaming

• Play’n GO

• NetEnt

• Red Tiger

• Relax Gaming

• Quickspin

RTP transparency

Unfortunately, this information was not available to us when researching the services that 21Nova Casino provided. However, the average RTP of the slots at 21Nova Casino was 96.68%, which is fairly good.

Deposit and withdrawal methods

Here are the payment methods that 21Nova Casino allowed. Information about fees and payout times for these payment methods couldn’t be found:

Method	Min Deposit
Visa/Mastercard	€10
Skrill	€10
Neteller	€10
PayPal	€10
EntroPay	€10
eKonto	€10
Euteller	€10
ClickandBuy	€10
Giropay	€10
Paysafecard	€10
POLi	€10
Qiwi	€10
Nordea	€10
Sofort	€10
TrustPay	€10
iDEAL	€10
Western Union	€10

Mobile and user experience

21Nova Casino had a full-fledged mobile app for Android and iOS devices. It was praised for how well games and menus loaded. The app used HTML5 to be mobile-friendly.

Customer support at 21Nova Casino

When players had issues, they could reach out to 21Nova Casino via live chat, support email, or the phone helpline. We couldn’t source any feedback about how well these channels operated.

Responsible gambling tools

There was no information online about the responsible gambling tools on offer at 21NovaCasino. As two reputable regulators licensed the casino, we can assume that tools were offered to players to use if they felt their gambling habit was getting out of hand.