Review

Tivoli Casino

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Tivoli online casino is recognized and trusted in Denmark for its user-friendly interface and modern, superior casino games. The casino is part of the Danske Spil group and has decades of experience in the gambling industry. They are offering new players a great no deposit bonus and existing players also have regular opportunities to play for free.

Casino Rank

Overall
  • Trust and Fairness 86/100
  • Games 74/100
  • Bonuses 78/100
  • Customer Support 68/100

TIVOLI CASINO REVIEW

Tivoli is powered by some of the biggest names in online gaming software such as NetEnt, Microgaming, and QuickSpin. The online casino is operated by Danske Spil, which was founded in 1948 and has a long history in the gambling industry. The well-known group is responsible for providing players with a world of trusted casino entertainment – and features a large catalogue of online games and exciting promotions.

In 2019 they began running Tivoli online casino and the site has seen a resurgence of popularity in recent years.  Tivoli is actually a large amusement park and pleasure garden in Copenhagen, Denmark. It was founded in 1843 and receives millions of visitors each year. At Tivoli online casino, the experience is tailored to players from Denmark and players that do not speak Danish will need to use a translation tool to translate the website. However, betting on the machines and games is easy whether you are fluent in the language or not. Let’s see how one of Denmark’s largest online gambling platforms measures up in terms of games, security, bonuses and more.

Overview

Website www.TivoliCasino.com
All Games 300+
Bonuses Tivoli Casino Bonuses
Licence MGA Malta, UKGC United Kingdom, Danish Gambling Authority
Withdrawals 12 hours pending period
Support
  • Live chat
Currencies EUR, GBP, SEK, NOK
Languages
  • English
  • German
  • Finnish
  • Norwegian
  • Swedish

TIVOLI CASINO BONUS

The casino is currently running a superb welcome offer where new players get 50 free spins with no deposit required. What makes this offer so fantastic is that any winnings that you accumulate during the free spins have no play-through, or wagering, requirements attached. So the winnings will be yours to keep. The spins will be added to your account after you have signed up and they must be played on Starburst, which is one of the most popular games at the casino. Another bonus is that you have 60 days to play the spins so you are welcomed to take your time and enjoy getting acquainted with the environment. 

For existing players, the casino runs regular campaigns with new promotions emerging every week. For example, they are currently running a deposit bonus where players get a 100% match up to DKK 200. They also let players spin the ‘luck wheel’ every Sunday for a chance to win up to 50 free games on a selected machine. On Thursdays players get 5 free spins on one of the casino’s new games without needing to make a deposit. The spins are valid for 60 days and any winnings do not have a wagering requirement. As you can see, the casino is always looking for new ways to engage the players and keep the level of excitement high.

TIVOLI CASINO BONUS CODE

There is no bonus code required to receive the no-deposit, 50 free spins. Players must visit the Tivoli online casino website and register a new account. Once the account is created, you can open the Starburst slot and enjoy the free spins.

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AVAILABLE GAMES

From the Tivoli casino homepage you have the option of filtering games by certain categories. The categories are: slots, new slots, jackpots, live casino, table games, and jackpots. On the homepage you will see a few of their exclusive games such as Tivoli Bonanza and Tivolituren. You will also see the most popular games like Starburst, Survivor, and Immortal Romance. You can choose to play the games for real money or for fun. Playing for fun is a great option because you can get to know the game before you take the risk. This is a feature that many online casinos do not offer anymore and we are grateful that Tivoli still does.

If you are one of those players who like to chase a huge win, then feel free to click on the ‘Jackpot’ icon to enter this category. The casino currently hosts 12 jackpot games. The nice thing about the jackpot games at Tivoli online casino is the variety in the style of games. They do not only offer jackpots on video slots, but also on poker, classic slots, and more. The jackpot games available are Imperial Riches, Mercy of the Gods, Mega Joker, Gunslinger Reloaded, Divine Fortune, Leprechaun goes to Hell, Speed Cash, Jackpot Poker, Golden Goal, Bell of Fortune, Gift Shop, and Tivoli Bonanza. Tivoli Bonanza is where you will find the largest jackpot on the site, which is currently over DKK 11,000,000!

Slots

If you click on the ‘Slots’ category you will be able to view all the slots in one place. You can also decide to view only the new slots, or only the popular slots. There are over 300 online slot machines to choose from, so the filters do come in very handy. They have some of the biggest names in online slots including Thunderstruck II, Pyramid, Blood Moon Wilds, and Jumanji. The slots have all the exciting features that we know and love, including free spins, scatters symbols, and wild reels.

Table Games

Once you are in the table games section of the casino, you can choose to filter your choices down further by selecting roulette, blackjack, or other games. They have 4 roulette games and 10 blackjack games available. The other table games on offer include Casino Stud, Baccarat, Texas Hold’em, and Double Exposure MH. They have a good variety of poker games including Four Card Poker, Bonus Poker, Jacks or Better, Aces & Faces, and of course the Jackpot Poker.

LIVE CASINO

The live casino at Tivoli has all the table games you need to enjoy the thrill of playing at a land-based casino, without having to get dressed up for the event. They have live roulette, live blackjack, live poker, and live baccarat. They usually have many more live games available than they do at the moment, as some of their tables are currently unavailable due to the regulations currently in place as a result of the virus. The six tables which are operating continuously are Live RouletteLive Lightning RouletteLive BlackjackLive Ultimate Texas Hold’emLive Baccarat, and Live Three Card Poker.

When you are playing in the live casino, you can view the dealer and the player before you decide to sit at the table. This is a great way to get the feel of the atmosphere at a table before you place any bets. The live dealers are very knowledgeable and you can ask them for assistance if you have any questions. When you are playing at a live table, everything is happening in real time. It is almost like having a video call with a friend. In these times of social distancing, this is a great way to have some company and place a few bets at the same time. 

MOBILE CASINO

Tivoli online casino works on mobile platforms in the same way that it does on a desktop or laptop PC. This allows players to play at the casino whether they are at home or on the go, without experiencing any notable differences in the layout and functionality of the casino. To start playing on your mobile, you can open the internet browser on your phone or tablet, and enter the Tivoli website address. Once you are on the casino’s homepage, you can log into your account, or create a new account if you do not already have one. The mobile casino looks and feels the same as the desktop version. You can play slots, tables, and even live casino games. The customer support button is also available if you have any queries.

Additional Information

Online Since 2014
Owner TivoliCasino.com Ltd
Email Contact@TivoliCasino.com

PAYMENT METHODS

The casino offers four popular payment methods. They are Visa, Dankort, MasterCard, and NemKonto. Visa, Dankort, and MasterCard can be used to make deposits into your casino account. Withdrawals are largely processed to players’ NemKonto accounts. Players can, however, request a withdrawal using a payment method other than to their NemKonto accounts. If you wish to do so, you can contact Tivoli’s customer service directly and you will receive instructions on how to proceed.

WITHDRAWAL SPEED

Tivoli casino takes pride in processing withdrawals as quickly and efficiently as possible. The withdrawal will usually be processed on the next business day, following the date that you requested it. Once the withdrawal has been completed, it will usually take up to 2 business days to reflect in your account. As with any casino, these timeframes apply to players whose documentation is up to date. To ensure swift withdrawals, always make a point of keeping your documents up to date with the casino.

Deposits & Withdrawals

Min. Deposit 65535 €
Min. Withdrawal 999999.99 €
Max Withdrawal 25000.00 €
Payout Timeframes 12 hours pending period

CUSTOMER SUPPORT

Due to COVID-19, their customer support team is currently operating with less manpower and reduced times. Email support is available from 9 am to 10 pm, 7 days a week. Live chat is available on weekdays from 4 pm to 10 pm, on weekends from 10 pm to 8 pm, and on holidays from 12 pm to 8 pm. To help assist players, the casino has compiled an extensive list of questions and answers which can be found on their website. If you are unable to find the answer to your question, you can email them on the customer support email address or submit an email form on their website, and a representative will get back to you. Alternatively, you can log on during the live chat hours and speak to a support consultant directly.

TRUSTWORTHINESS OF TIVOLI CASINO

The casino is operated by the Danske Spil Group, which is controlled by the Gaming Authority. Any disputes which may arise and that cannot be resolved by Tivoli, can be lodged with the Gaming Authority. That being said, we did not find that Tivoli has a history of disputes of any kind. The casino delivers on their withdrawals and offers good customer service. In addition, the games at the casino are developed by software providers with a very good reputation and who are employed by most of the popular, reputable online casinos.

TIVOLI LICENCE

Tivoli Casino is operated by Danske Licens Spil A / S having offices at 135 Korsdalsvej, 2605 Brøndby, Denmark.

PROBLEMS WITH TIVOLI?

We did not find any serious problems with the casino. There is one area that we think has room for improvement. If players wish to receive their winnings to an account other than their NemKonto account they are required to send in additional documentation. That is fair enough and makes sense to us; however it seems that the handling fee of up to DKK 50 is a bit steep. With that been said, we did not make use of this option and so we cannot be sure of how much the handling fee would be if we did. The casino states that handling fee of up to DKK 50 might be charged – and this means that there might not be a charge in some instances. Either way, to most players this will not matter as the withdrawal will be paid to their NemKonto account without any issues.

In addition, the live chat facility is not supported 24 hours a day. We can look past this given that most online casinos are currently experiencing the effects of a reduced workforce due to restrictions put in place by the country’s authorities. This has been happening for a while now as a result of social distancing amid the current social climate, so we have become accustomed to this. They do offer live chat at certain times which is great – and a step above what many other online casinos are offering at this time. The FAQ section of the website is also very user-friendly and might have the answer you are searching for, so review it if you are unsure about something.

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FINAL THOUGHTS

Tivoli online casino has some outstanding qualities, such as a great collection of games, provided by a group of celebrated gaming providers. The casino offers a large variety of payment methods and it is very practical that winnings can be paid straight into a NemKonto account. The fact that there is no wagering requirement that must be met on the winnings from the welcome free spins really sets the casino apart from many of its competitors. They do not offer 24/7 customer support, but players do have access to the live chat facility within certain timeframes, which is still a bonus. Withdrawals are paid out quickly once an account is validated and the withdrawal limits are very high. Taking into account all of these great features, the high quality of the games, and the fact that the casino performs optimally on most devices, we recommend giving the free spins at Tivoli a try. There is nothing to lose and lots to gain.

Am I committing to anything when I open an account with Tivoli Casino?

You are not making any financial commitments to the casino when you open an account with them. Players are under no obligation to make deposits to keep their accounts open. On the contrary, Tivoli online casino makes it easy for a player to close an account should they wish to. You can choose to close your account for 24 hours, 1 month, 3 months, 6 months, 1 year, or permanently. You can do this yourself without the need to contact customer support. You will find this option in the ‘My Account’ section of your casino lobby.

Can I set deposit limits on my account at Tivoli Casino?

Yes. Tivoli online casino gives players who would like to limit their online spending many options to do so. This makes the casino unique and sets them apart from other online gambling sites. Most casinos will give players an option to place a deposit limit on their account. Tivoli offers deposit limits, and they also allow players to add loss limits, betting limits, and time limits to their accounts. To change these limits you can navigate to ‘My Account’ and select the option that you wish to change. Take note that you can decrease limits at any time and they will take effect immediately, but if you opt to increase a limit it will only take effect after 24 hours. This perimeter is put in place to safeguard players and give them time to think before they have access to the increased funds.

How do I request a withdrawal from Tivoli Casino?

Requesting a withdrawal is easy. If you are using a desktop or laptop you can log into your account and click on the ‘My Account’ option. Then select ‘Pay-out’ and enter the amount you would like to receive. If you are using a mobile device you can click on ‘Menu’ in the top left corner of the screen. Scroll down to the bottom of the ‘My Account’ section and click on ‘Pay-out’ to proceed. Enter the amount you would like to withdraw and the process will be initiated once you confirm the amount.