The casino is part of the rebranded Crystal Palace Group and Silver Oak Casino has also been linked to Virtual Casino Group, another organisation known to have issues with delayed payouts. Silver Oak does however offer a popular VIP program and daily, weekly and monthly tournaments which many players reportedly enjoy. Silver Oak Casino boasts a 24/7 live chat customer support service.
Important Withdrawal Information:
Unfortunately Silver Oak Casino is known for extremely slow payments. Players are advised that withdrawal times may vary from 3 business days up to 30 business days in some cases.
To qualify for an Express (3 business days) approval of a withdrawal, players should not use a bonus valued at more than 100% and the amount requested should be less than $200. All standard withdrawal requests may take between 7 and 30 business days to be approved.
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