Gala Casino

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Gala Casino

Last updated: 20-05-2020
  • gb

    Accepts players from GB

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Gala Casino is one of the largest and most reputable online gambling sites in the UK, offering its players a wide range of top-quality gaming options in a safe and user-friendly gaming environment.
Ratings
  • 80
    Good (casino trust and fairness)
    i

    When you play at an online casino the level of Trust and Fairness you feel is extremely important. This rating indicates the overall players’ satisfaction and fair play. Fast withdrawals without hassle, type of licence and jurisdiction and more have been taken into account.

  • 80
    Good (games variety and quality)
    i

    You want loads of sweet casino games... This rating indicates the package of games available and how sweet and tasty they are.

  • 80
    Good (bonuses and promotions)
    i

    The casinos that earned the title of best ranked for Bonuses & Promotions offer generous sign up bonuses, continuous promotions along with clear terms & conditions for all bonus deals.

  • 80
    Good (customer support)
    i

    Last but not least is the rating of Customer Support at an online casino. Top ratings indicate fast multilingual support available 24/7, live-chat along with other methods of contact and the overall professionality of the support agents and account managers.

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Casino Rank
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80 / 100

OVERVIEW

Gala Casino is a well-established virtual casino in the industry, and their years of experience, coupled with their stellar customer service, has given them a commendable reputation.

Gala Casino has a huge variety of playable games as well as other spinoff versions of the virtual casino (like Gala Bingo) that appeals to a wider consumer base. The casino's excellent user interface, along with the many enticing bonus programs, makes them a fan favourite.

 

GALA CASINO BONUS

Gala Casino has an extensive bonus programme that is attractive to both old as well as new players. The virtual casino has a number of different promotions and even a VIP programme for loyal customers.

 

WELCOME BONUS

Players that sign up to Gala Casino will automatically receive £40 in addition to 20 free spins. Players will only be eligible for this bonus if their registration is verified. Also, a minimum of a £20 deposit upon registration can automatically enable you to take advantage of the welcome bonus. The bonus does have a wagering requirement of 35x that needs to be completed within seven days' time. Another thing of note with regards to this offer is that first deposits made using Moneybookers, Paysafecard, Skrill, Neteller, or any other pre-payment card will not qualify players for the welcome bonus.

 

RE-DEPOSIT BONUS

Other than the welcome bonus, Gala Casino also has a fair number of deposit bonuses that need to be opted into. The second and third deposit bonuses both require a minimum deposit of £20, and the prize includes 30 free spins in selected games where each spin is worth £0.25/spin. This offer is valid for a two-week time period and has its own wagering requirements.

 

PICK YOUR OWN BONUS

Another interesting bonus programme in Gala Casino is one in which players are given the choice between winning 30 free spins or 15 golden chips. These bonuses become available each time a player deposits a minimum of £20 for the first, second, and third time, making them another kind of Welcome offer. Each spin is valued at £0.25, while the golden chips' value is £1 per chip. In order to be eligible for these programs, players need to opt-in for the offer when they are depositing. This offer remains valid for one day only.

 

JACKPOT SLOTS OFFER

Gala Casino also has some game-specific jackpot offers, in which players of the Red Tiger slots are randomly awarded the “Super Daily Jackpot.” Each payout for this jackpot is provided to the winner at the end of each day by 11 p.m.

 

GAME OF THE WEEK

Each week, players are asked to pick their favourite game from a pre-picked selection of 12 games. When the votes are counted, the game of the week is decided. After a game of the week is determined, anybody who plays the game can earn up to 25% cashback along with double the comp points.

Generally, one comp point is earned for each £10 pounds spent. Comp points can be exchanged with real cash later and can also help you improve your level in the VIP programme.

 

VIP BONUS OFFERS

There are several perks that are a part of the VIP programme, and this includes access to a number of exclusive promotions and other bonus offers. One of these offers is the VIP Golden Rewards programme. In this particular bonus scheme, VIP customers will need to opt-in, deposit, and spend £200 for 1-5 Golden Chips. After the three days needed to claim the prize, players are given one additional day where they can spend their prize money.

There is also a VIP Cashback offer, which occurs regularly each Monday with a cashback percentage that is dependent on an individual's VIP level. The payment is also dependent on the previous week's losses.

 

GALA CASINO BONUS CODE

Fortunately, players do not need to jump through excessive hoops in order to qualify for any of the bonus programmes. For each of the welcome offers, players only need to deposit the correct amount and opt-in, after which they can take advantage of the bonus offer. The other bonus programmes also have specific terms and conditions that players need to follow so that they can be eligible for the bonus scheme.

 

VIP PROGRAM

The VIP programme of Gala Casino is divided into four levels, namely: bronze, silver, gold, and platinum. An individual's VIP level is dependent on their total deposit amount, and as VIP levels progress, players gain access to special promotions, tailor-made bonuses, cashback offers, and event invites to exclusive events.


REGISTRATION AT GALA CASINO

Register at Gala Casino is pretty easy and straight forward. All you need to do is add your personal data and confirm your email address to start having fun with this amazing casino website. Here are the steps to follow:

  1. Insert your personal data as they appear on your ID;
  2. Select a password and an e-mail address you can access;
  3. Confirm your address and start the fun.


LOGIN GALA CASINO

To log into your Gala casino account, all you need to do is inserting your email and password as you choose them. To login into Gala casino, in case you won't remember the password, there will always be a handy option to restore it through a link they will send to your email address.

 

AVAILABLE GAMES

Gala Casino’s gaming software is Playtech, which is among the pioneers of iGaming. Due to the seamless design and graphics of the games on both the web as well as the mobile version, Gala Casino clinched the title of “Multi-Channel Supplier of the Year” award by EGR Magazine twice. The virtual casino offers players free rein to play around 450 games.

 

SLOTS

Slots are a major attraction of Gala Casino, and the virtual casino has perhaps the widest selection of this kind of casino game, allowing players a lot of themes and prizes to choose from.

 

TABLE GAMES

For players who are less inclined towards slots, there are plenty of other tabletop games that can be enjoyed. Some of the table games include Roulette and Blackjack. The most popular roulette games are 3D Roulette Premium, Penny Roulette as well as themed roulette games such as the Age of Gods Roulette. Popular blackjack titles include Duel Blackjack, Double Attack Blackjack, and Blackjack Super 21.

 

OTHER GAMES

Gala Casino also deviates from the normal classical game varieties and also include scratch cards, video poker, and even lesser-known varieties such as Hi-Lo. This list is not exhaustive; players can peruse the game category sections to find the one game that strikes their fancy.

 

LIVE CASINO

The live casino is an extremely well-developed portion of the Gala Casino, where it is home to a wide range of games that can appeal to even the pickiest player. All of the dealers in the games are highly professional and friendly, and the crisp graphics of the live casino provides players with a highly immersive experience. The live casino even allows players to choose the camera angle they wish to view the game in. Players are also allowed to pick their own dealers.

The games present in the live casino include Roulette, Blackjack, Baccarat, Hi-lo, Sic Bo, and Casino Hold’em. All of the traditional rules are applicable to these games, although each table has its own limits. The highest stakes are in the Blackjack and Baccarat games, which both have an upper limit of £2500. The smallest stake is in the Casino Hold’em and Sic Bo games, which have an upper limit of £50 and £100, respectively.

Other than Sic Bo and Hi-Lo, which have 1 table each, the rest of the games have multiple tables with the more popular games like Roulette, having 18 tables, and Blackjack, having 13 tables.

 

MOBILE CASINO

The Playtech software company has allowed Gala Casino to incorporate a highly immersive playing experience that players can enjoy on their mobiles and iPads. The app is only 18.8 MB in size and is compatible with iOS only. Users who have an Android can still enjoy the virtual casino through their web-browser.

The Gala Casino mobile app features most, if not all, of the games that are present on its website and has quite the variety. The games include Poker, Baccarat, Jacks or Better, Casino Hold’em, and even 3 Card Brag. In the mobile app, the more popular games are usually Unlimited Blackjack and French Roulette.

Unfortunately, there are no bonuses that are associated solely with the mobile app, so players who choose to download the app will not necessarily receive any special treatment. However, registered players will still be eligible for all the same bonus programmes, including the VIP scheme.

 

PAYMENT METHODS

Gala Casino accepts payment via several methods, which include debit and credit cards from Mastercard to Visa. The casino also accepts deposits from e-Wallets such as Skrill, Neteller, PayPal, PaySafeCard, and ecoPayz. However, some of the e-wallets have some restrictions placed on them for some of the Welcome bonus schemes. The minimum deposit amount for all of these payment methods is £10, and transferring amounts holds no other limitation. Gala Casino also attempts to make its app more accessible to the general public by allowing players to deposit and withdraw money from bank transfers.

 

WITHDRAWAL SPEED

In terms of withdrawal and deposit speed, e-Wallets are the fastest way that players can cash out their winnings, which makes them a more preferred payment method. Credit and debit cards can take 2-5 business days to process withdrawal requests. Bank transfers provide players with two further options, which include instant banking. Instant banking allows players to cash out instantly, whereas regular bank transfers can take anywhere from 3-5 business days.

For all of these methods mentioned above, players have a minimum withdrawal limit of £10, which is fairly reasonable.

 

CUSTOMER SUPPORT

No matter how seamless a virtual casino may seem, players can run into problems. Gala Casino deals with their clients' issues around the clock, and players can seek help from several avenues.

The first option that customers can seek help from includes a detailed FAQ in which players can see if their problem is something that can be fixed on their own. If their issue is relatively uncommon, however, Gala Casino also offers a 24/7 live chat, in which dedicated customer service representatives can help players solve any issues they face on a step-by-step basis. Gala Casino also has a registered helpline email, which is listed at help@galacasino.com. Players who prefer to seek help on a more personal level can also connect through the helpline at 0800-328-4272.

 

TRUSTWORTHINESS OF GALA CASINO

Whenever it comes to online transactions, websites work their hardest to ensure that all of their clients’ information is kept safe and secure. Gala Casino is no different, and they use the latest SSL encryption technology to ensure the safety of sensitive client information.

Not only does Gala Casino use extra precautions to keep personal information safe, but they also utilize a random number generator in all of their games to guarantee that all games are being conducted in a fair manner. This random number generator is also tested by two independent groups on a regular basis to make sure that all clients have the same odds of winning.

 

GALA CASINO LICENSE

Gala Casino is a fairly reliable virtual casino, and its parent company, the Gala Coral Group, works hard to abide by all the gambling regulations laid down by the UK Gambling Commission. This is why this casino is so trusted in the UK, as the company's UK licensure adds a lot of credibility to its name. The casino is registered and has its headquarters located in Gibraltar, where it is strictly regulated by the Gibraltar Gambling Commissioner. Gibraltar is an overseas British territory, which is why UK regulations are also followed.

Gala Casino also has a good reputation as a platform for responsible gambling. While playing, individuals are offered different means to remain aware of the total amount they are spending. Players can also time their own gambling sessions, after which they will receive a notification if they happen to go over the set limit. Similarly, players are made aware of their total deposit amounts, and if players go over any of the deposit limits they have set, then a pop-up notification will appear. Mechanisms of this nature may seem simple enough, but they allow users to step back and impartially look at their overall expenditure.

Due to the lengths, Gala Casino and its subsidiary virtual casino games go through, the casino has managed to garner a good reputation. Organisations such as GamCare, GLI, and the Responsible Gambling Trust have recognised and supported these efforts. 


 

PROBLEMS WITH GALA CASINO

Gala Casino has a fairly glowing reputation in the gambling community, due to the strict regulations that are followed under the UK Gambling Commission. At times, however, issues can arise in terms of withdrawal of payments, although the customer support staff are extremely patient and helpful with all players. Furthermore, if players in the UK are having any disputes with the virtual casino in terms of withdrawals or other financial matters, they can safely air out their concerns at the Independent Betting Adjudication Service. This allows players ease of mind as they know if worst comes to worst, they can hash out their grievances with an impartial third party.

 

FINAL THOUGHTS

Gala Casino is a UK based virtual casino that offers its players a huge variety of playable games. Players are spoiled for choice and can play both on their computers as well as their iOS devices. The live casino is an additional bonus of the casino, giving players enough independence to pick and choose their own dealers.

Gala Casino is also known for their commitment to the cause of safe and responsible gambling, for which they have received some recognition from organizations such as GamCare that are known to promote safe gambling. An additional unique feature of Gala Casino is that they allow players to take a breather while they are spending time on the site. Allowing users to time their sessions or set a personal deposit limit allows players to think with a clearer head and not to make decisions of a rash nature.

All in all, Gala Casino’s stellar reputation is well-earned, and players with a wide range of preferences can enjoy their vast game selection from the comfort of their own homes.

How long does it take to withdraw money from Gala Casino?

The withdrawal time is dependent on the payment methods used by the players. For instance, if players use e-Wallets or instant banking, then they can expect payments to occur instantaneously. Users with payment methods like credit and debit cards or bank transfers can expect payments to occur in 2-5 business days.

Does Gala Casino have live dealers?

Gala Casino does have a highly immersive live casino, in which players can pick their own dealer from a number of different table games such as poker or roulette.

Are there any welcome offers in Gala Casino?

Gala Casino does have a number of welcome offers, each of which requires a minimum of £20, after which players can receive £40 in addition to 20 free spins. Other terms and conditions are also applicable.

Overview

All Games 400+
Licence UKGC United Kingdom
Support
  • 24/7
  • Live chat
  • Email
  • Vip Support
  • Phone
Currencies GBP, EUR, USD
Languages
  • English
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What‘s hot?

UK’s No 1 Online Casino, Over 300 Top Class Games, Instant Play & Download, Exclusive VIP Club, Safe & Secure, Excellent 24/7 Support, Fast Payouts, Top-Rated Live Casino, Mobile Casino, Poker.

Deposits & Withdrawals

Min. Deposit 10 £

Additional Information

Online Since 2008
Owner Gala Coral Group
Email help@galacasino.com

Gala Casino Bonuses

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