Upcoming improvements on the UKGC’s Remote Gambling and Software Technical Standards

Published on November 7, 2016 in Industry News

Improvements on UKGC's Remote Gambling and Software Technical StandardsLast year the UK Gambling Commission launched a consultation on its Remote Gambling and Software Technical Standards (RTS) to see if any improvements could be made. The results provided several proposed revisions on which the industry stakeholders have been contacted for further input.
 

In-play Betting

The published proposed changes include a requirement for in-play betting software that will allow customers to choose to “automatically accept price fluctuations that occur after a bet is placed”. Operators would need to provide customers with enough information to make sure the options are clear and understood. This would be presented on the bet slip or in their account settings.
 

Poker Funds

Online poker operators could face new rules regarding the confiscation of funds from players as the UKGC believes funds rightfully belong to players in some cases. They also said that they have not been provided with enough information regarding what happens to the confiscated funds. Thus, operators will have to submit a brief description that highlights the main aims of their policies regarding these funds.
 

Third-party Software

According to the UKGC, operators should be open about third-party software on their sites so customers have a clear view of what they are dealing with. The UKGC feels it is necessary for operators to send occasional email reminders that remind players of the key features of third-party software policies. When operators ban certain types of software, they are expected to implement the necessary measures to “deter, prevent and detect” their use. At this point in time they do not think it’s appropriate to voice opinion on which types of third-party software is acceptable.
 

Live Dealers

Live dealer operators will no longer be audited by the UKGC if they’ve already been audited by a respectable licensing jurisdiction. However, if there has been no audit the operators will have to undergo initial testing and annual testing at a UKGC approved test house.
 

Casino-wide Limits

Casino operators must allow their customers to set financial limits at an account level and not just on a single product basis. If there are weekly and daily limits set by players, the lower of the two should be instated to help players stick to their limits and curb any possible problem gambling development.

More of these proposed changes will focus on progressive jackpots, information security standards, new and emerging game designs, the rounding of odds on virtual sports, and more.